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Posts by Zendra

Shopify membership pricing mistake: charging $X/month and building the perks around that number. Start with the benefits. Then ask what someone would pay for them. McKinsey's benchmark is useful here: members expect ~150% return on whatever they paid. You'll make it back on LTV.

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Shopify merchants who launch memberships tend to overcomplicate them. Tiers. Points. Complex discount stacks. Your first Shopify membership should do one thing well. Not five things adequately.

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Running a Shopify store with tight margins? You can still run a membership. Access-based perks — early launches, gated collections, member-only products — cost almost nothing to deliver and don't touch your margin on every order. zendra.com for more info!

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Shopify subscription apps and Shopify membership apps often get lumped together. Subscriptions are about recurring billing. Memberships are about recurring relationships.

You can have one without the other or build both into the same program. Check us out :)

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The best Shopify membership programs don't feel like a fancy coupon. They feel like insider access.

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Three Shopify membership structures that work without always-on discounts:

1. Early access to launches
2. Member-only products or collections
3. Free shipping with an order threshold

High perceived value. Low cost to deliver. And they don't compress margin on every order.

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Shopify loyalty programs and Shopify membership programs look similar from the outside.

They're not. Loyalty programs reward past behavior. Memberships shape future behavior.

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If you're building a Shopify membership, the first question isn't "what perks should we offer?" It's "what behavior are we trying to encourage?"

Everything else follows from that.

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The free shipping club is the most underrated Shopify membership structure. No points math. No complicated tiers. Just: members get free shipping, non-members don't. Simple to explain. Easy to run. Actually changes purchase behavior.

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Talked to a music producer today who's been selling sample packs for 15 years. His take on Patreon: "a little too close to social media, not close enough to owning your store." Zendra lets you offer the same types of Memberships on your Shopify store.

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Splice turned sample packs into a commodity. $9/mo for millions of sounds. But the creators selling their own packs with loyal returning customers? They're still thriving. Set up your own subscription and membership offering on your Shopify store with Zendra. Own your customer relationship!

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Better membership perks than a blanket discount:
→ Remove friction (free shipping, easy returns)
→ Create access (early launches, member-only products)
→ Support habits (subscribe-and-save)

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A membership that's built around a permanent discount isn't a loyalty program. It's a coupon with a monthly fee.

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Start your membership with one or two non-price perks and watch how customers respond. You can always add value later. Taking it away is the hard part.

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Flat discounts as your core membership perk sound great on paper. In practice, they train customers to anchor on price instead of brand affinity. Your membership stops feeling like access and starts feeling like a fancy coupon: zendra.com/news/membership-should-b...

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