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#XWiki #OpenSource #KnowledgeManagement #Newsletter

Dublin and London KM meet-ups: 2 posts in the SIKM Leaders Community
- SIKM Dublin 3rd Meet-Up - by Amy Carlton. Anyone is welcome to join.
sikm.groups.io/g/main/topic...
- London-based KMers meet up every 2 months or so - by Rory Huston sikm.groups.io/g/main/messa...
#KM #KnowledgeManagement #SIKM

The relationship between Change Management and Knowledge Management: Thread in the SIKM Leaders Community started by Rob Bogue @robbogue.bsky.social sikm.groups.io/g/main/topic... #KM #KnowledgeManagement #SIKM #ChangeManagement

Rachel Teague: Profiles in Knowledge - Rising Stars Series This is the 111th article in the Profiles in Knowledge series featuring thought leaders in knowledge management and the first in the Rising Stars Series. Rachel Teague is a KM consultant, speaker, fac...

Archive of January 4, 2025 blog post (with links updated): Rachel Teague - 111th in the series Profiles in Knowledge: Insights from Knowledge Management Thought Leaders and first in the Rising Stars Series www.linkedin.com/pulse/rachel... #KM #KnowledgeManagement #ThoughtLeaders #RisingStars

Site of the Week: Coveo
- KM Search www.google.com/search?q=%22...
- KM? www.coveo.com/blog/what-is...
- Best Practices www.coveo.com/blog/knowled...
- Definition www.coveo.com/blog/toward-...
- C-Level www.coveo.com/blog/importa...
- Maturity www.coveo.com/blog/the-4-p...
#KM #KnowledgeManagement

Luware Luware develops customer service solutions that enable organizations to communicate more effectively.

The latest update for #Luware includes "Contact Center #KnowledgeManagement Is Broken. Not Because You Lack Data, But Because You're Not Capturing It." and "Speech Analytics Use Cases in Financial Services #Compliance".

#contactcenters #customerexperience https://opsmtrs.com/4ibimcE

Defining the scope of KM: Thread in the SIKM Leaders Community started by Claire Boys-Layton
- KM team responsibilities
- Differentiating KM from L&D, Internal Comms, etc.
- Defining boundaries while encouraging collaboration
sikm.groups.io/g/main/topic...
#KM #KnowledgeManagement #SIKM

Looking forward to speaking at the @insidepractice.bsky.social Inside Legal KM: Toronto conference in May. It’s going to be a fun day of ideas, insights, and innovations for knowledge management in the age of AI! #km #toronto #innovation #KMlegal #KnowledgeManagement

Sequoia-backed Edra raises $30M Series A to turn enterprise data into self-improving AI agents The former Palantir engineers are building “Living Playbooks” that learn from real workflows and automate operations across companies like HubSpot and ASOS.

Sequoia-backed Edra raises $30M Series A to turn enterprise data into self-improving AI agents

tech.eu/2026/03/19/e...

#Tech #AI #startups #deepTech #AICode #VibCoding #KnowledgeManagement #KM #AIKM #EU #Europe

A white circle before a blue backdrop. On it there are the logos of Hallo Welt! GmbH and Linux Systems Consulting AG. Between them there is a plus.

🤝Partnership with Linux Systems Consulting AG🤝

Together, we help companies successfully implement modern knowledge management with BlueSpice – from licensing consulting📄 to technical implementation⚙️ and ongoing operations💡.

#BlueSpice #LinuxSystemsConsulting #OpenSource #KnowledgeManagement

Anyone try out AI in SharePoint (formerly Knowledge Agent) yet?
- Thread in the SIKM Leaders Community by @bex-sthlm.bsky.social sikm.groups.io/g/main/topic...
- Introducing new agentic building in SharePoint techcommunity.microsoft.com/blog/spblog/...
#KM #KnowledgeManagement #SIKM #SharePoint #AI

Do you work with #metadata?
Are you involved in ensuring resource #discovery in #galleries #libraries #archives #museums #GLAM #culturalheritage #repositories #records or #knowledgemanagement?
We are the CILIP Metadata & Discovery Group - we post about #metadata things; why not give us a follow? 🦋🩵

BlueSpice at theHannover Messe 2026 | BlueSpice MediaWiki BlueSpice at Hannover Messe 2026: Experience wikis and AI as a central knowledge platform for industry. Visit our presentations and live demos.

Knowledge lost when experts leave? 🤯

Our partner Intrafind shows how #DigitalClones & #AI assistants preserve #knowledge, provide answers & speed up onboarding.

🎤 Franz Kögl
📍Hall 16, D10
🕒 April 21 & 22 | 2:00 PM

bluespice.com/hannover-mes...

#KnowledgeManagement #BlueSpice #OpenSource #HM26

Knoco Global KM Survey: Post in the SIKM Leaders Community by Cory Cannon. Survey designed to understand how organizations are evolving in areas such as KM strategy, governance, AI integration, and business impact. sikm.groups.io/g/main/topic...
#KM #KnowledgeManagement #SIKM #survey

Well-documented processes are the foundation for scalable automation.

#ProcessDesign #Automation #Ops #KnowledgeManagement #MSP

Jon Husband: Profiles in Knowledge Originally published December 10, 2024

Archive of December 10, 2024 blog post (with links updated): Jon Husband - 110th in the series Profiles in Knowledge: Insights from Knowledge Management Thought Leaders stangarfield.medium.com/jon-husband-... #KM #KnowledgeManagement #ThoughtLeaders #wirearchy

Site of the Week: eGain www.egain.com/resources/
- KM www.egain.com/blog/categor...
- Search www.google.com/search?q=%22...
- Reports www.egain.com/knowledge-ma...
- Book www.egain.com/knowledge-ma...
- KM? www.egain.com/what-is-know...
- BP www.egain.com/what-are-kno...
#KM #KnowledgeManagement

Excuse me while I blow my own trumpet but I facilitated my first Knowledge Café today at a work senior leadership team event (about 40 people). I think it went well as our CEO patted me on the back! #KnowledgeManagement

Thanks to Camila Cavalcanti www.linkedin.com/in/camila-ca... for becoming the 6,000th subscriber to my monthly Profiles in Knowledge Newsletter on LinkedIn. I appreciate all those who have subscribed at www.linkedin.com/newsletters/... #KM #KnowledgeManagement #newsletter

Knowledge Proximity/Complexity Matrix: Post in the SIKM Leaders Community by Santhosh Shekar. Managing knowledge becomes significantly more complex as it moves away from the individual
- Post sikm.groups.io/g/main/topic...
- Image as PDF media.licdn.com/dms/document...
#KM #KnowledgeManagement #SIKM

Compare KM software Home of the XWiki and CryptPad Open Source projects. Looking to organize your information better? XWiki SAS's team of professionals is the best solution for you and your team. Ready-to-use or Customi...

📘 Too many knowledge management tools to choose from?

We compared Confluence, Notion, SharePoint, MediaWiki & XWiki side-by-side.
Clear. Honest. Useful.

👉 xwiki.com/en/the-ultim...

#OpenSource #KnowledgeManagement #XWiki #tech

Atlassian KB Data: Thread in the SIKM Leaders Community started by Tyson Neidig. "I'm setting up a KCS program. I need advice on how to get basic data like the number of articles created or updated by a user this month." sikm.groups.io/g/main/topic... #KM #KnowledgeManagement #SIKM #Atlassian #KCS

2 Posts in the SIKM Leaders Community
- Not Another KM Podcast: Call for guests sikm.groups.io/g/main/topic...
- Humans in the Loop Podcast: The Day After AGI - What They Missed. How to keep your brain sharp in an AI era. sikm.groups.io/g/main/topic...
#KM #KnowledgeManagement #SIKM #AI #podcast

#Meme Wednesday:

The introduction of a #knowledgemanagement methodology is.... a change initiative. And not an IT project that you just roll out. Leadership and communication are essential.

Is your team wasting time searching for answers? 🔎

A well-designed internal knowledge base can reduce support requests, speed up onboarding, and improve productivity across your organisation.

Read more: openminds.co.uk/designing-an...

#KnowledgeManagement #Helpdesk

3 Threads in the SIKM Leaders Community
- Strategic Talent Acquisition sikm.groups.io/g/main/topic...
- The state of KM hiring and which industries & roles are growing sikm.groups.io/g/main/topic...
- Design Thinking in KM sikm.groups.io/g/main/topic...
#KM #KnowledgeManagement #SIKM #DesignThinking

Both the Logos of Hallo Welt! GmbH and Linova Software GmbH in a white circle with a blue background.

No More Silos for Audits, Documentation, and Knowledge
We are excited about our partnership with Linova Software GmbH.

Learn more: bluespice.com/hallo-welt-a...

#BlueSpice #Linova #KnowledgeManagement #IMS #ISMS #Audit #Digitalization

3 #AI Threads in the SIKM Leaders Community
- More on AI: Something Big Is Happening sikm.groups.io/g/main/topic...
- GenAI in Action Course Starts May 14, 2026 sikm.groups.io/g/main/topic...
- AI & Leadership Virtual Summit May 6-7, 2026 sikm.groups.io/g/main/topic...
#KM #KnowledgeManagement #SIKM

Sharing and Subscribing Another great week of KMWorld concluded yesterday. I want to take this opportunity to share some content and suggest some subscriptions.

Archive of November 22, 2024 blog post (with links updated): Sharing and Subscribing. I want to take this opportunity to share some content and suggest some subscriptions. www.linkedin.com/pulse/sharin... #KM #KnowledgeManagement

Site of the Week: Zendesk
- Search www.google.com/search?q=%22...
- What is KM? www.zendesk.com/blog/knowled...
- KMS www.zendesk.com/in/service/h...
- What is a KB? www.zendesk.com/blog/knowled...
- BP www.zendesk.com/blog/knowled...
- CM/KM www.zendesk.com/blog/content...
#KM #KnowledgeManagement