Mohamed (Mo) Bhimji (@mohamedbhimji.com) Bsky

How to Navigate Operational Chaos Without Destroying Team Morale - Mohamed Bhimji Struggling to lead through change? Discover how "clarity is kindness" and purposeful communication can stabilize your team during operational chaos.

1 week ago 1 1 0 0

Death of refugee left in parking lot by Border Patrol ruled a homicide The autopsy results for Nurul Amin Shah Alam sparked fresh calls to investigate the circumstances surrounding the visually impaired refugee’s death, which provoked outrage in Buffalo.

Nurul Amin Shah Alam, a visually impaired Rohingya refugee, was found dead days after being dropped off in a parking lot by Border Patrol in February.

His death has now been ruled a homicide, prompting calls for an investigation into the circumstances.

2 weeks ago 133 50 7 4

Great tool I found via Reddit - screenrecorder.dev

Similar to Loom - but keep your recordings on your machine, share what you want.

2 weeks ago 1 1 0 0

Thanks for the suggestion... looking for it now!

2 weeks ago 0 0 0 0

How to Navigate Operational Chaos Without Destroying Team Morale - Mohamed Bhimji Change is the only constant in business, but it is also the most common point of failure. Leaders often spend months designing the perfect strategy, only to watch it crumble during implementation. Why? Because they focus on the process rather than the people. I learned this lesson vividly while leading a transformation project at a

2 weeks ago 1 1 0 0

Two books that I'm eagerly anticipating!

1. Leading with Strategy by Timothy Tiryaki, PhD
2. AMPLIFIED: The Operator's Playbook for Scaling Human Potential in an AI World by Dan Leiva

What else should I be reading? Share your must read for 2026!

3 weeks ago 2 1 1 0

Check out my latest post on LinkedIn

www.linkedin.com/posts/mohame...

You can also find it directly on my website at mohamedbhimji.com along with other posts.

#LeadershipPresence #IntrovertLeader #CareerAdvice #LeadershipTips #Management

3 weeks ago 1 1 0 0

The Brutal Truth About Leadership Presence: Why Your Expertise Collapses Without This Critical Edge - Mohamed Bhimji Based on analysis of 48,000 leadership assessments (Center for Creative Leadership), 58 community discussions, and 25+ years of lived experience. "I've built systems that saved millions. I've been in this industry for 20+ years. But when I walk into a room, I feel invisible." Source: https://www.reddit.com/r/Leadership/comments/1rsbjd2/how_do_you_develop_presence/ This comment, from a commentor on r/Leadership, captures a

3 weeks ago 1 1 0 0

Protected: The Quiet Advantage: Using AI to Analyze Your Own Performance - Mohamed Bhimji There is no excerpt because this is a protected post.

3 weeks ago 1 1 0 0

AI Readiness: Gate 4 – Governance & Risk - Mohamed Bhimji The Fourth Gate of AI Readiness in Customer Operations In Gate 1, we defined the operational constraint.In Gate 2, we evaluated the structural integrity of our data.In Gate 3, we formalized ownership and accountability. Gate 4 addresses the dimension that determines long-term sustainability: risk governance. AI introduces operational leverage. It also introduces exposure. When automation

3 weeks ago 1 1 0 0

AI Readiness: Gate 3 – Organizational Ownership - Mohamed Bhimji The Third Gate of AI Readiness in Customer Operations In Gate 1, we defined the operational constraint AI is meant to remove. In Gate 2, we examined whether the data foundation is structured enough to support automation. Gate 3 addresses a different, often underestimated dimension: accountability. AI in Customer Operations is rarely a single-team initiative.

1 month ago 1 1 0 0

AI Readiness: Gate 2 – Data Readiness - Mohamed Bhimji The Second Gate of AI Readiness in Customer Operations In Gate 1, we defined the constraint. We forced clarity around the measurable business outcome AI is meant to improve. But even when the objective is clear, a second challenge emerges: Most support environments are not structurally ready for automation. AI does not fix fragmented data.

1 month ago 1 2 0 0

AI Readiness: Gate 1 – Problem Definition - Mohamed Bhimji The First Gate of AI Readiness in Customer Operations In the introductory article, we established that AI readiness is not about tooling. It is about operational maturity. Gate 1 is where that maturity begins. Imagine you’ve just stepped into a Senior Director of Customer Operations role. In your first week, the mandate lands clearly: introduce

1 month ago 1 2 0 0

From 10-Year Coding Hiatus to Shipping an App in 15 Hours: My Vibe Coding Experiment – Mohamed Bhimji

10 years ago, I coded my last app. This weekend, I built a fully-featured Sound Scheduler in 15 hours-without writing most of the code myself.

I used AI to teach me, guide me, and ship faster than ever.

Full story: mohamedbhimji.com/vibe-coding/

#BuildInPublic #AI #NoCode #VibeCoding

1 month ago 3 0 0 0

The Three LinkedIn Messages I Almost Didn’t Send – Mohamed Bhimji

The #job market is brutal. #JobSearch is depressing, you need every advantage you can get. Check out my latest post on not just networking, but connecting.

mohamedbhimji.com/the-three-li...

No pop-ups, advertising or forced mailing list sign-ups.

2 months ago 1 0 0 0

Hollywood has slammed the company behind an AI-generated video of Brad Pitt and Tom Cruise, which was so realistic it prompted Deadpool's writer to state "it's likely over for us." https://bit.ly/4riKnEv

2 months ago 27 4 1 4

Decoding 5 Critical Customer Metrics Every Leader Should Understand – Mohamed Bhimji

In today's subscription-driven economy, understanding customer health metrics isn't just for analysts—it's essential for leaders across functions.

Decode the 5 !ritical Customer Metrics

mohamedbhimji.com/decoding-5-c...

#customersuccess #csat #retention #nrr

2 months ago 1 1 0 0

From BDR to Account Executive: How to Close the Gap and Own the Deal – Mohamed Bhimji

Let’s clarify the progression from BDR > AE and how to make the leap.

mohamedbhimji.com/from-bdr-to-...

#bdr #businessdevelopment #ae #accountexecutive #customersuccess #salescareers #salescareerpath

2 months ago 1 1 0 0

Check out my latest post - How Psychological Safety Fuels Innovation and Customer Engagement

mohamedbhimji.com/how-psycholo...

No ads. No pop-ups. No mailing list sign-ups.

7 months ago 1 1 0 0

Remember how this united us as a country.

Today we are divided like never before.

#sad

7 months ago 14162 2456 735 138

The Amazing Spider-Man #7-12 cover dated December 1963-May 1964.

7 months ago 78 11 1 0

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NPR’s editorial integrity and independence are non-negotiable. It’s a promise we make to you – a promise we will fight to keep. Now, we need your support.

Donate today: n.pr/3EYClNR

11 months ago 2394 766 65 26

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Trump administration plans to end Energy Star program for home appliances Since 1992, the popular Energy Star program has helped American families and businesses save more than $500 billion in energy costs.

The Environmental Protection Agency plans to end Energy Star, a popular program whose iconic blue labels have certified the energy efficiency of home appliances for more than three decades, according to two people briefed on the matter.

11 months ago 132 71 34 40

Trump wants to reopen Alcatraz. Californians are deeply skeptical. The proposal, which would be extraordinarily expensive and logistically challenging, drew derision from locals and tourists.

President Donald Trump's proposal ton reopen Alcatraz, which would be extraordinarily expensive and logistically challenging, drew derision from locals and tourists.

11 months ago 131 21 30 6

Right?

11 months ago 6833 1390 43 46

FUN FACT: Since 2019, Nigel Farage's Reform has taken more than £2.3 MILLION from oil and gas interests - making up an astonishing 92% of the party's donations.

Reform are NOT for ordinary people.

They're in the pockets of the big oil lobby.

11 months ago 2700 1400 53 56

Astrophysicist Neil deGrasse Tyson talks about NASA's budget

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Posts by Mohamed (Mo) Bhimji