Ulster Staff: A number of Banner Databases will be unavailable for essential updates on Tuesday 28 April, from 10am – 11am. This may impact Student Records, Reporting, and data feeds.
Sorry for any inconvenience this may cause.
Students: Did you know Digital Services offers a wide range of resources and advice to support your studies and help you get the most from our technologies?
www.ulster.ac.uk/ds/help/self...
🐣 Easter Closure 2026 🐣
Ulster University will take a short break from 6–10 April 2026
Our Digital Services team will be back online and ready to help from 13:30 on 11 April 🌼
Wishing all our staff and students a bright and well‑deserved Easter break✨
#UlsterUniversity #DigitalServices #Easter2026
🎓 Thanks to all students who completed the Digital Services IT Satisfaction Survey! Your feedback helps shape real improvements.
🎉 Prize winners:
£100 – Harrison (AHSS)
£50 – Kaci (UUBS)
£25 – Brendan (L&HS)
📊 See the results + our “What we will do” actions: ulster.sharepoint.com/:b:/r/sites/...
🎥 Ulster Staff!
Need to get to grips with Panopto Recorder? Join our online training on Mon 21 April 2026 to learn how to record, edit and share content with ease. Perfect for teaching, meetings + more 🙌
👉 Sign up here: www.ulster.ac.uk/ds/events/pa...
#UlsterUniversity #DigitalServices #Panopto
🚀 Ulster Staff!
Want to make your sessions more interactive? We’re running an online Vevox polling training on Friday 17th April 2026.
Learn how to boost engagement with live polls, Q&A, word clouds + more 🙌
👉 Sign up here: www.ulster.ac.uk/ds/events/ve...
#UlsterUniversity #DigitalServices #Vevox
The Banner System is now available. All scheduled updates were completed successfully over the weekend.
Thank you for your patience during this essential downtime. We will continue to monitor the environment throughout the week. Please report any issues to bannersupport@ulster.ac.uk.
📣 New On‑Campus IT Support for Students!
Get help with email, passwords, Eduroam, software issues & general IT queries.
📍Where & When (Mon–Fri):
Belfast, Coleraine & Derry~Londonderry
🕐 11–13:00 & 14–16:00
Need help anytime? Contact the IT Service Desk
📧 servicedesk@ulster.ac.uk
📞 028 9536 7776
Blackboard Ultra access update
The earlier issue affecting access via the portal has now been resolved.
You should be able to log in as normal again.
If you still have any problems, try using the direct link: learning.ulster.ac.uk
Thanks for your patience! 💙📚
Some students are currently reporting access issues when attempting to access Blackboard Ultra via the portal. If you are affected please use the direct link to access Blackboard learning.ulster.ac.uk
⚠️ Banner downtime
Banner and related systems (Online Apps, Enrolment, Self Service, Grade Entry) will be unavailable Fri 27 Feb, 8am – Mon 2 Mar, 2pm for essential upgrades.
Cognos will be available, but reports may be outdated or not run as normal.
Updates will be shared once service is restored.
STAFF: Digital Services are offering JISC Surveys online training on Wednesday the 5th of February 2026. If you would like to sign up, details are available at www.ulster.ac.uk/ds/events/ji...
Due to Storm Chandra, we will be closing our Belfast, Coleraine and Jordanstown campuses tomorrow, Tuesday 27 January. Teaching will move online where possible.
Our Derry~Londonderry campus will remain open.
⚠️ Banner downtime
Banner and related systems (Online Apps, Enrolment, Self Service, Grade Entry) will be unavailable Fri 27 Feb, 8am – Mon 2 Mar, 2pm for essential upgrades.
Cognos will be available, but reports may be outdated or not run as normal.
Updates will be shared once service is restored.
Need IT support? Drop in and see us at our IT Clinics today on the Derry/Londonderry campus!
📍 Exhibition space behind the Library Information Point: 11am–1pm
📍 Level 0 / Ground floor (MM004): 2pm–4pm
See you there!
Students & Staff - PaperCut (multifunction device) management software will be upgraded on Friday 23 January, between 9am–noon. Print, copy and scan services may be offline or limited, and errors may appear.
If you need any support during this period, please email – printpayment@ulster.ac.uk
Students, the Ulster University Digital Services Student Portal provides quick and easy access to a range of online services. www.ulster.ac.uk/ds/students/...
Audience attentively listening to a panel of four speakers seated on stools in a modern, warmly lit room with a large screen displaying presentation content.
Three people seated indoors, one man speaking into a microphone during a discussion or panel event.
Four people seated indoors engaged in a panel discussion, with one woman speaking into a microphone while others listen attentively.
Panel of five speakers engaged in discussion in front of an audience.
Join us for an interactive event exploring emerging technologies, AI and digital skills.
Gain insights, hear key findings and learn how Artificial Intelligence Collaboration Centre (AICC) can support your business.
Places are limited - register early: https://forms.office.com/e/9pK1DiA0s9
Think you’ve received a phishing email?
Don’t click. Don’t reply. Don’t enter any details.
✔️ Stay cautious with unexpected links or “urgent” requests
✔️ Report it as phishing via your email tool
✔️ Delete it once reported
A few seconds of caution protects your whole account.
STAFF: Digital Services are offering Vevox Interactive Polling online training on Wednesday the 7th of January 2026. If you would like to sign up, details are available at www.ulster.ac.uk/ds/events/ve...
Think you’ve received a phishing email?
Don’t click. Don’t reply. Don’t enter any details.
✔️ Stay cautious with unexpected links or “urgent” requests
✔️ Report it as phishing via your email tool
✔️ Delete it once reported
A few seconds of caution protects your whole account.
Getting a new phone for Christmas? Before disposing of your old device, add your new device to Office 365 using mysignins.microsoft.com/security-info. Also, add an alternative contact method, such as a term-time or home landline number for emergency access. www.ulster.ac.uk/ds/services/...
STUDENTS: Please take 5 minutes to complete our Digital Services: Student IT Survey below, and be in with a chance to win Amazon vouchers worth £100, £50, or £25, perfect for the festive season. Survey closes Friday, 12th December. app.onlinesurveys.jisc.ac.uk/s/ulster/stu...
All services have been successfully restored. Your cooperation and understanding during this service outage is most appreciated.
We’re experiencing network connectivity issues affecting some applications. Teams are restoring services per application throughout the day. Office365, Blackboard, and PeopleXD are unaffected.
We apologise for any inconvenience and appreciate your patience.
Red and white triangular warning sign with an exclamation mark above a rectangular sign reading 'SEVERE WEATHER' against a cloudy sky.
Due to Storm Bram, we will be closing our Coleraine and Derry~Londonderry campuses from 1pm today.
Our Belfast campus will remain open.
Stay updated on the latest developments on www.metoffice.gov.uk
STAFF: Digital Services are offering JISC Surveys online training on Wednesday the 10th of December 2025. If you would like to sign up, details are available at www.ulster.ac.uk/ds/events/ji...
STAFF: Digital Services are offering Panopto Recorder online training on Monday the 8th of December 2025. If you would like to sign up, details are available at www.ulster.ac.uk/ds/events/pa...
STUDENTS: Please take 5 minutes to complete our Digital Services: Student IT Survey below, and be in with a chance to win Amazon vouchers worth £100, £50, or £25, perfect for the festive season. Survey closes Friday, 12th December. app.onlinesurveys.jisc.ac.uk/s/ulster/stu...
🚨 Fraud Awareness Week: Protect Yourself and Our University 🚨
Staff: Fraud can impact everyone—knowing how to spot the signs and respond is essential.
✅ Go to Evolve and complete the training today.
✅ Stay vigilant. Report suspicious activity immediately.
www.ulster.ac.uk/insight/news...