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Posts by UXDX

Chat is a bad UI pattern for development tools—Daniel De Laney You don’t want to have a conversation with your computer, you want to build.

Can you really chat your way to reliable software? Daniel De Laney says no. AI coding tools need more structure—chat UIs lack the precision. Dev work needs clear docs, not scattered logs.
https://danieldelaney.net/chat/
#AI #DevTools #Programming #UXDX

10 months ago 0 0 0 0
https://hbr.org/2025/02/5-questions-to-help-your-team-make-better-decisions

Struggling with tough team decisions? HBR offers 5 key questions: 1. Cost of inaction? 2. Potential regrets? 3. Overlooked options? 4. Success metrics? 5. Reversible? Frame better choices. hbr.org/2025/02/5-questions-to-h... #DecisionMaking #Leadership #UXDX

10 months ago 0 0 0 0
the Decision Stack The Decision Stack is a mental model for strategic alignment – empowering everyone in your organisation to make better decisions, faster.

Product direction needs commercial alignment! @arnekittler.bsky.social discusses connecting products & GTM using frameworks like the Decision Stack. Ensure your strategy translates to revenue & team success. https://www.thedecisionstack.com #ProductStrategy #Alignment #UXDX

10 months ago 1 0 0 0
The Engagement Dilemma: How to keep users hooked without causing fatigue Balancing deep engagement with healthy consumption experience In the digital age, engagement is the holy grail of user experience. As social media platforms, we are  constantly seeking ways to captivate our audience, to keep them hooked on our content, and to make them come back for more. But as we strive for deeper engagement, we risk crossing a fine line into fatigue. Think about it: how many times have you found yourself mindlessly scrolling through social media, only to realize hours have

Mindless scrolling or meaningful engagement? Swati Goyal explores how holistic content strategy + user agency = loyal users.
uxdx.com/blog/the-engagement-dile...
#UXDesign #Product #UXDX

10 months ago 0 0 0 0
Longitudinal UX Research: Tracking User Behavior Over Time - UX Bulletin Discover how longitudinal UX research helps track user behavior over time, providing data-driven insights for continuous improvement.

One-off UX tests aren't enough. Longitudinal research tracks user behavior over time to reveal deeper insights & trends. See how needs evolve & designs really perform long-term. UX Bulletin explains: https://www.ux-bulletin.com/longitudinal-ux-research/ #UXResearch #UXDX

10 months ago 0 0 0 0
The Shopify Checkout Architecture How Shopify uses sandboxing to build secure checkout pages.

Shopify checkout security: Learn how sandboxing isolates custom code (Web Workers, iframes) & Remote DOM enables PCI compliance without breaking flexibility. Secure & customizable.

Link: newsletter.francofernando.com/p/the-shopify-checkout-a... #Ecommerce #SoftwareArchitecture

11 months ago 0 0 0 0
Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA Watch the talk and read the transcript of the Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA talk.

Most teams freeze designs months before launch. Comcast was still making significant changes to their accessible remote based on user feedback. Watch Grayson Byrd reveal why true inclusivity demands continuous listening: uxdx.com/session/designing-for-ha...

11 months ago 0 0 0 0
The Economics of UX Research ROI and Stakeholders - UX Bulletin Learn how to measure UX research ROI and prove its value to stakeholders through cost savings, improved usability, and business impact.

Is UX research worth it? Yes! UX Bulletin shows how to prove ROI: reduced costs, more revenue, fewer support calls. It's an investment, not an expense—speak the language of business.
https://www.ux-bulletin.com/ux-research-roi/
#UXResearch #ROI #BusinessValue #UXDX

11 months ago 0 0 0 0
Escape OKR Theatre — Ant Murphy “9 Ways to Improve your OKRs” Over the last couple of weeks I’ve gotten a lot of questions about OKRs (Objectives and Key Results), including one yesterday whilst writing this post… honestly if this was published I could have just sent them the link. So let’s avoid another call. In this post I wan

Avoid OKR theatre! Ant Murphy shares warning signs: too many goals, unrealistic targets, output over outcomes. Great OKRs = focus and alignment through strategy and measurable impact.
https://www.antmurphy.me/newsletter/escape-okr-theatre
#GoalSetting #ProductStrategy #UXDX

11 months ago 0 0 0 0
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4 Styles of Coaching—and When to Use Them People often believe they’re coaching when they’re actually just giving instructions. So what is coaching and how do you get better at it? Effective coaching involves knowing when to ask questions and guide your employee and when to step back and let them own the decision-making. To help managers navigate their coaching journey, the author created the Coaching Styles framework—based on “push” and “pull” concepts from sports—that helps managers choose a coaching style that works for them and the situation. The framework helps leaders understand the importance of adapting different coaching styles to varying situations and fostering employees’ self-sufficiency. Mastering coaching requires practice and discernment, but it ultimately empowers both leaders and their teams to grow.

Effective coaching adapts. HBR outlines 4 styles: Telling, Hands-off, Asking/Listening, and Guiding. Know when to push or pull—based on your coachee and the context.
hbr.org/2025/03/4-styles-of-coac...
#Coaching #Leadership #UXDX

11 months ago 0 0 0 0
The Return of the UX Generalist AI advances make UX generalists valuable, reversing the trend toward specialization. Understanding multiple disciplines is increasingly important.

Forget the UX unicorn, meet the AI-augmented generalist. Sarah Gibbons & Evan Sunwall (NNG) on how AI boosts broad expertise and shifts focus to strategy. Specialists still matter, but breadth is back.
https://www.nngroup.com/articles/return-ux-generalist
#UXDesign #FutureOfUX #UXDX

11 months ago 0 0 0 0
The End of Programming as We Know It There’s a lot of chatter in the media that software developers will soon lose their jobs to AI. I don’t buy it.

“This isn’t the end of programming. It’s the start of its next reinvention.”

@timoreilly.bsky.social shows how AI is reshaping software dev, expanding what’s possible and who can build.
www.oreilly.com/radar/the-end-of-program...
#AI #Programming #FutureOfWork #UXDX

11 months ago 2 0 0 0
Driving Customer-Centric Transformation in Banking by Sonali Divilek, Head of Digital, Chase | UXDX USA Watch the talk and read the transcript of the Driving Customer-Centric Transformation in Banking by Sonali Divilek, Head of Digital, Chase | UXDX USA talk.

How do you make sense of 17 petabytes of customer data?
See how @Chase's Sonali Divilek aligns product, data, design & engineering teams to transform insights into innovations: uxdx.com/session/driving-customer...

11 months ago 1 0 0 0
Prescriptive and Descriptive Information Architectures Two approaches to language in websites and apps and how they influence understandability and findability.

Does your product speak your users language? Read
@jarango.bsky.social 's article on prescriptive vs. descriptive IA. A sharp reminder of how language shapes usability and findability.
jarango.com/2025/01/09/prescriptive-...

11 months ago 0 0 0 0
Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA Watch the talk and read the transcript of the Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA talk.

The most innovative teams don't chase executive approval, they build executive investment. Watch how Comcast's G. Byrd transformed product development by putting SVPs and junior designers in the same room. Full talk: uxdx.com/session/designing-for-ha...

11 months ago 1 0 0 0
Hype-driven CEOs: when innovation misses the point More and more, we are being pulled away from truly important issues to satisfy executives obsessed with superficial innovation.

AI isn’t the problem, it’s how we’re using it.
Raphael Dias breaks down why hype-led roadmaps and token costs derail real innovation.

Smart, practical take for building responsibly:
uxdesign.cc/hype-driven-ceos-when-in...
#AI #UXDesign #ProductStrategy

11 months ago 0 0 0 0
Leaders Can Move Fast and Fix Things The assumption embedded in Silicon Valley’s famous “move fast and break things” ethos is that we can either make progress or take care of people, one or the other. A certain amount of wreckage is the price we have to pay for creating the future. The authors have spent the last decade helping business leaders clean up that wreckage, and one of their main lessons is that this tradeoff is false. The most successful change leaders solve problems at an accelerated pace while also taking responsibility for the success and wellbeing of their customers, shareholders, and employees: They move fast and fix things. Leaders who tackle big problems don’t need to slow down, they need to take a breath and take a few mission-critical steps before sprinting, including: 1) Make sure you’re solving the right problems; 2) Build more trust as you go; 3) Involve people you don’t know—and who know more than you do; and 4) Tell a better story.

Speed alone breaks things.
Speed with trust fixes them.

@francesfrei.bsky.social & @annemorriss.bsky.social show how leaders can move fast without leaving their teams behind—by building alignment, clarity, and safety.
hbr.org/2025/03/leaders-can-move...

11 months ago 1 0 0 0
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https://sprig.com/blog/evaluating-your-mvp-with-mixed-methods-research

Planning to evaluate your MVP? Don’t wait. Jack Holmes shares how to prep for post-launch insights using mixed methods. Data, feedback, and context matter.
sprig.com/blog/evaluating-your-mvp...

11 months ago 0 0 0 0
Trends in Engineering Leadership: Observability, Agile Backlash, and Building Autonomous Teams In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Chris Cooney about emerging trends in software engineering such as the backlash against "Agile" practices, the growing importance of observability and people-focused metrics, and strategies for aligning teams around common goals while still preserving their autonomy.

Engineering leadership isn’t just technical anymore.

In this podcast, Cris Cooney & Shane Hastie dive into how the role is evolving; prioritising developer experience, hybrid culture, cross-functional collab, and business alignment.

www.infoq.com/podcasts/engineering-lea...

11 months ago 3 0 0 0
Strategic AI Integration in Engineering Teams by Keyvan Azami, Enterprise AI Engineering Lead, Google | UXDX USA Watch the talk and read the transcript of the Strategic AI Integration in Engineering Teams by Keyvan Azami, Enterprise AI Engineering Lead, Google | UXDX USA talk.

You can't hide uncertainty from users. Google's Keyvan Azami shows how honest design creates trust in AI systems even when 100% certainty isn't possible. See how UX transforms ML from technical tool to trusted assistant: uxdx.com/session/strategic-ai-int...

11 months ago 0 0 0 0
The Problem With AI Generated Personas... New Study Sheds Light On Their Limitations

Personas built by AI can be fast, but also fictional.

Dr. Maria Panagiotidi explains why authentic user research still matters, and how AI-generated personas risk missing the emotional depth and nuance of real people.

uxpsychology.substack.com/p/the-problem-with-ai-ge...

11 months ago 0 0 0 0
https://uxdx.com/session/driving-customer-centric-transformation-in-banking/

What happens when you apply "small changes, big results" philosophy to a 50M+ users banking app?
@Chase's Sonali Divilek reveals how an UI update drove a 13% increase in accounts and why they're already redesigning it: uxdx.com/session/driving-customer...

11 months ago 0 0 0 0
Improve Your Competitive Analysis with Strategic User Research Techniques - Dscout Competitive analysis benefits many stakeholders. Here’s how to manage a competitive analysis end-to-end—with better results.

Competitive analysis isn’t just for PMs, it’s a chance to deepen your research practice. Dscout outlines the run competitive analysis through a user research lens. The result? Sharper positioning, better roadmaps, and team alignment. dscout.com/people-nerds/competitive...

11 months ago 0 0 0 0
Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA Watch the talk and read the transcript of the Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA talk.

25% of Americans can't access TV content without help. How did Comcast transform this challenge?
Watch Grayson Byrd reveal the surprising insights from in-home research that changed their entire approach to hardware design.
uxdx.com/session/designing-for-ha...

11 months ago 1 0 0 0
50 things we’ve learned about building successful products To celebrate 50k subscribers to Product for Engineers, here are the 50 most important lessons we’ve learned about building great products.

Want to ship better, faster, and with fewer regrets?

Ian Vanagas compiled 50 practical product lessons from the trenches; on what to build, when to scale, and how to stay focused on what matters.

One to bookmark.
newsletter.posthog.com/p/50-things-weve-learned...

11 months ago 0 0 0 0
What is value, and how to define it for a product? A deep dive into value, its layers, and how understanding can empower design and product teams.

What does “value” actually mean in product design?
Sunil Shrivastav breaks it down:

For users → utility & emotional satisfaction
For businesses → strategy & market fit

The real win? A shared understanding across teams.
uxdesign.cc/what-is-value-and-how-to...

11 months ago 0 0 0 0
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Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA Watch the talk and read the transcript of the Designing for Hardware Accessibility at Comcast by Grayson Byrd, Associate Creative Director, Comcast | UXDX USA talk.

Key takeaway: "When you make a product more inclusive, you make a better product for everyone." Watch Grayson Byrd's full talk on Hardware Accessibility: uxdx.com/session/designing-for-ha... #UXDX #InclusiveDesign [8/8]

11 months ago 0 0 0 1

"Big Easy," their previous accessible remote, was embarrassing for users as they'd hide it when guests visited. The new design? Award-winning and proudly displayed. The best validation came from users: "I can do things all by myself instead of asking for help." #DesignImpact [7/8]

11 months ago 0 0 1 0

When should accessibility be considered in product development? "Day one," says Grayson. Retrofitting costs 4-35x more than designing inclusively from the start. Plus, an accessibility-first approach unlocked innovations like antimicrobial materials and audio guides. #ROI [6/8]

11 months ago 0 0 1 0

The power of intentional design: Yellow buttons for visibility in colorblind tests. Flat bottom for stability. Quick-release battery drawer with lift tabs. Upward-firing IR signals. "It's all very duh," says Grayson, "but that's exactly the point." Simple changes benefit everyone. [5/8]

11 months ago 0 0 1 0