Knowledge is Power

Resources are available at www.nbpower.com/takecharge and customers can learn more here: www.nbpower.com/en/about-us/... 3/3

Knowledge is Power

Rate changes are always a last resort. Even with this change, NB Power customers will still be paying among the lowest rates in Atlantic Canada and northeastern North America. 2/3

Knowledge is Power

On April 13, 2026, the New Brunswick Energy and Utilities Board issued its decision on our 2026/27 General Rate Application that will impact all customer classes. The board decided to grant a 4.29% rate change and ruled this would take effect April 14, 2026. 1/3

We want to let you know that power has been restored for customers in the Northwestern region of New Brunswick. We sincerely apologize for the inconvenience and thank you for your patience.

If you do experience an outage, please ensure you report it at www.nbpower.com/outages or by calling us at 1-800-663-6272. Once we have more information on restoration timelines, estimated restoration times will be shared on our website. 3/3

We want to thank all our customers for their patience while we work to address the issue and restore power as safely and efficiently as possible. 2/3

Crews are currently responding to a transmission outage impacting more than 6,500 customers in the Northwestern New Brunswick region. 1/3

We want to let you know that power has been restored for customers in the Moncton area. We sincerely apologize for the inconvenience and thank you for your patience.

If you do experience an outage, please ensure you report it at www.nbpower.com/outages or by calling us at 1-800-663-6272. Refer to our outage map for the latest information and estimated restoration times. 2/2

Crews are currently responding to an outage impacting more than 1,000 customers in the Moncton region.

We want to thank all our customers for their patience while we work to address the issue and restore power as safely and efficiently as possible. 1/2

For the latest updates and estimated restoration times, please visit: www.nbpower.com/outages

This outage will allow our crews to perform critical repairs and will primarily impact customers in the Blackville region.

Thank you for your patience and support as we work to complete these repairs safely and efficiently.

The emergency power outage in the Howard Road area has been postponed and is taking place today, April 11, from 9:30 AM to 7:00 PM. We apologize for any inconvenience this may cause.

If you do experience an outage, please ensure you report it at www.nbpower.com/outages or by calling us at 1-800-663-6272. Refer to our outage map for the latest information and estimated restoration times.

We want to thank all our customers for their patience while we work to address the issue and restore power as safely and efficiently as possible.

Crews are currently responding to an outage impacting more than 1,000 customers in the Notre Dame De Lourdes, Saint-Leonard, Saint-Leonard-Parent, Siegas, and Ste-Anne-Madawaska regions.

We understand that being without power is disruptive, and we thank you for your patience as we work to complete these essential repairs as safely and efficiently as possible.
For the latest updates and estimated restoration times, please visit: www.nbpower.com/outages

Please be advised that an emergency power outage is scheduled for tomorrow, April 11, to allow our crews to perform critical repairs in the Howard Road area. This outage will last from 7:00 AM to 5:00 PM and will impact approximately 2,100 customers.

Customers will continue to receive reliable electricity service from NB Power’s diverse generation sources throughout the outage. Learn more: www.nbpower.com/en/about-us/... 2/2

This week, NB Power begins a planned maintenance outage at the Point Lepreau Nuclear Generating Station. This important work supports safety, reliable electricity, and the long-term performance of clean electricity for New Brunswickers. 1/2

It might be sunny today, but winter's not done with us yet. We are closely monitoring two approaching weather systems and their potential impact on New Brunswick on April 3 and April 5. We are ready to respond safely and efficiently if outages occur.

We want to let you know that power has been restored to the majority of customers affected by power outages across the province today. We sincerely apologize for the inconvenience and thank you for your patience.

If you do experience an outage, please ensure you report it at www.nbpower.com/outages or by calling us at 1-800-663-6272. Refer to our outage map for the latest information and estimated restoration times. 2/2

Crews are currently responding to outages impacting approximately 3,000 customers across the province. We want to thank all our customers for their patience while we work to address the issue and restore power as safely and efficiently as possible. 1/2

Bookmark our outages webpage on your mobile device to make reporting an outage quick and easy: www.nbpower.com/outages 3/3

There are also things you can do to get prepared. Make sure you have a 72-hour emergency kit on hand. Find out what to put in your kit at: www.nbpower.com/stormready 2/3

We are closely monitoring an approaching weather system and its potential impact on New Brunswick starting Tuesday afternoon and into Wednesday afternoon. We are ready to respond safely and efficiently if outages occur. 1/3

Variance Account Recovery Filing NB Power works hard to forecast the costs of delivering electricity for the upcoming year. These forecasts consider various factors, including energy consumption, weather, commodity prices, exchange rates and hydro flows. However, variances can occur due to factors beyond NB Power’s control, leading…

Starting April 1, 2026, all customers will see a change in their Variance Account Recovery (VAR) charge on their monthly bills.

Find out more here: www.nbpower.com/en/about-us/regulatory/variance-account-recovery-filing.

Power was restored late last night for customers in the Victoria Madawaska region. We sincerely apologize for the inconvenience and thank you for your patience.

If you do experience an outage, please ensure you report it at www.nbpower.com/outages or by calling us at 1-800-663-6272. Refer to our outage map for the latest information and estimated restoration times. 2/2