[New Article 🎉] You’re Not Late to AI—You’re Right On Time (and Here’s How to Begin) // 5 practical ways to start building your AI skillset, focused on long-term value, not hype. Hope it’s helpful!
www.linkedin.com/pulse/youre-...
TDX25 SFBen party
One of my favorite pics from #TDX25. Great seeing you @robsalesforce.com and @aaroncrear.bsky.social !
yeah @janeenm.bsky.social!! 🙌
😂
LOL: No sweat @louiselockie.bsky.social , I hear you :)
Looking forward to seeing you next week! 🎉
Admin's Guide to Building Secure & Compliant AI Agents
I'm looking forward to presenting Admin's Guide to Building Secure & Compliant AI Agents at next week's #TDX25. See you there!
It was an awesome event!! Thanks to everyone who helped organize and everyone who attended. Great kickoff to 2025 for the Boston Salesforce Community. 🎉
Just stumbled across the demo account from my Admin's Guide to Integrations session from last year's TDX. High quality demo data here 😂
As a SF Architect how do you stay current with new tech? Lilith Van Biesen: sometimes you just need to know the high level concepts, sometimes you need to go deep into the nitty gritty. Nice interview @iangotts.bsky.social @elementscloud.bsky.social
www.youtube.com/shorts/-u_06...
hi @catptains-log.bsky.social!!
Congrats @nadina.bsky.social and @jwlisbon.bsky.social !!
Salesforce friends, has anyone used Cassidy AI? Just encountered this tool recently and it seems like a simple AI workflow tool. Like the Zapier of Agentic AI (lots of simple pre-built connectors to popular apps, point and click config, etc). Anyone have experience with this?
www.cassidyai.com
Indexing: what fields / metadata is agentforce using to find & interpret articles?
Index refresh: the documentation says that the Knowledge base is indexed daily but can be manually indexed. but the "Refresh Data Source" button is greyed out on the Agent Action. (5/x)
Anyone have experience w this?
Questions:
Does anyone have any experience or documentation about using Knowledge with Agentforce? Specifically:
Tips for structuring Knowledge articles?
Tips for structuring agent/topic instructions for Knowledge use case?
Tips for configuring the Einstein Data Library? (4/x)
All articles are written in a similar format so the quality of the title / summary / content does not seem to be what is causing the inconsistency. All articles have clear title and summary. (3/x)
Issue: it seems like the agent is able to use some of the article very effectively (synthesizing multiple pieces of information from an article, detecting subtleties of an article, etc), but other articles not so much (missing main points from an article, etc). (2/x)
Salesforce Knowledge + Agentforce question // I'm building an agent with the "Answer Questions with Knowledge" ootb action. The knowledge base is relatively small (a few dozen articles) with articles structured in consistent Q&A format (each article answers one discrete question). (1/x) 🧵
Agents + Topics + Actions + Prompts: Nice diagram by Ashish Agarwal breaking down the component parts of Agentforce.
www.asagarwal.com/overview-of-...
here's the original. :) @melshep.bsky.social @andrewrusso.bsky.social @jenwlee.bsky.social @sfdckokua.bsky.social @joshbirk.bsky.social @justguilda.bsky.social
😀
lol
From last year's #TDX @melshep.bsky.social @andrewrusso.bsky.social 😂
for you maybe 😂
omg Pats red zone offense is terrible 😭
👎 🤣
I don't think so :(
