(comic) Data vs. Intuition

Yet, there is data in those service hills...

Core values

People gain the best outcomes when solutions align with their cognitive approach

There are teams that are innovative, and there are teams that stay focused on the features of their solutions.

The innovative teams rely on durable knowledge that was built earlier about people’s personal rules, emotional states, and thinking style.

Making Sense of Research on How People Use AI This year, three major studies have examined the human behavioral side of AI. OpenAI’s usage report, Anthropic’s Economic Index, and the author’s own social listening research, each shed a different l...

"On the human side [of AI], it’s about understanding how people are actually using the new technology, and why"

Business transformation and AI transformation are about human behaviour & change management.

Pragmatic tips to develop your own AI viewpoint, outside the noise.

hbr.org/2025/11/maki...

Platform product management is as valuable as ever:

Oh, yes... I've come across the same phenomenon! 🙂‍↕️

Good design isn’t just about looks. It’s about understanding how people think, feel, and behave. Design with empathy, simplicity, and clarity. Every button, color, and layout tells a story. Make sure it’s one that resonates.

the world doesn’t need more beauty, it needs more people who actually notice it

A crowd of students walking on the campus of MIT with a banner stating "MIT OpenCourseWare is free and open to all! ocw.mit.edu" visible over the image.

MIT OpenCourseWare is a website that provides course materials from MIT's actual classes...for free for anyone in the world. There is no sign-up or registration.

Visit ocw.mit.edu to get started!

(Image by Gretchen Ertl/MIT).

The universities are indoctrinating students!

Actual universities:

cover of student ebook for the workshop. In the spirit of “insides make their way to outsides” (Barbara Tversky), it has a composite image of some of the pages of the workbook, and covers of Thinking in Systems by Donella Meadows and Design It! by Michael Keeling.

System Design and Software Architecture Workshop: Sept 22-24 and Sept 29-Oct 1, 2025 at 11 am - 3:30 pm Eastern Time; remote (zoom, miro, slack)

Info/enroll: ti.to/bredemeyer/s...

Enroll soon for early bird pricing.

The expense of serving content to the AI crawlers may not be huge if it’s mostly text.

The bigger point is AI systems disintermediate the user & publisher relationship. Users prefer aggregated AI answers over clicking through websites to find their answers.

Digital access is not merely a matter of credentials and permissions but a dynamic responsibility that requires organizations to treat identity as a living asset, adapting it continuously to people, context, and risk.

#CyberSecurity #DigitalTrust #IAM

So sorry for your loss 🌼. A mix of emotions will spring up over time. And, there will be a (gradual) phase of solace, grateful for the happy memories/experiences and all the best things about him -- to bring forward in all that you do.

Can't Miss Digital Workplace Events & Employee Experience Conferences Your ultimate guide to employee experience and digital workplace events for the rest of 2025. Learn, network and earn credits. Continue reading...

#DigitalWorkplace #EmployeeExperience

Finland teaches media literacy to fight fake news and disinformation YouTube video by Al Jazeera English

Being able to identify hoaxes, avoid scams & debunk propaganda is a civic skill required in today's information society. That's why curriculum of students in Finland includes media literacy lessons, aimed at safeguarding a precious resource: the truth.

Podcast Snippet | How is supporting #human complexity & variety valuable to orgs? YouTube video by Indi Young

1/2 How is supporting #human complexity & variety valuable to orgs?
- the future of #business won't belong to the speediest; it will belong to the deepest listeners
- orgs can escape the trap of collapsing to one average solution

How can we bring the business value they want?

Humans are intelligent. Employees are intelligent. We adapt to changing contexts. When teams expect that intelligence, the org can get ahead in the market. Support the human intelligence, rather than constrain it. (or #addict it)

Communication issues can derail even the best product plans

1: Stabilize Your Strategy

We want good outcomes for people. Measuring checkpoints by outcomes, according to thinking style. Map the problem space, not just the "user experience."

AI Governance Success: A Roadmap In this final article in the AI governance series, you'll learn how to tie together all of the elements into an actionable AI governance roadmap. Continue reading...

#AIGovernance #ArtificialIntelligence

Smart cities cannot simply layer security onto infrastructure—they must embed cybersecurity into their design logic, ensuring confidentiality, integrity, availability, safety, and resilience are proactively addressed from the outset.

#CyberSecurity #SmartCities

A company that truly leads with technology doesn't treat IT as an add-on but as a strategic compass, where each tech choice reflects a clear intent to adapt, differentiate, and deepen its capacity to create lasting value across the board.

#Technology #DigitalLeadership #BusinessStrategy

Denmark to tackle deepfakes by giving people copyright to their own features Amendment to law will strengthen protection against digital imitations of people’s identities, government says

Denmark is changing copyright laws to prevent deep fakes and to “ensure that everybody has the right to their own body, facial features and voice.”

Feedback Loops, Not Dashboards, Drive Real CX Insights Feedback loops drive real action in customer experience — here’s how the best brands turn insight into impact. Continue reading...

#CustomerExperience #FeedbackLoops

If *you* have dealt with AI in your workplace—if your boss is forcing it on you or your team, if it's causing your freelance work to dry up, if a manager is threatening to replace you with it, or even if it's made your life wonderful!—I want to hear about it.

Send stories to AIkilledmyjob@pm.me.

OpenAI’s Unreleased AGI Paper Could Complicate Microsoft Negotiations The partnership between OpenAI and Microsoft in many ways hinges on the definition of artificial general intelligence, creating a tension that has spilled over into OpenAI research that has not been made...

The partnership between OpenAI and Microsoft in many ways hinges on the definition of artificial general intelligence, creating a tension that has spilled over into OpenAI research that has not been made public. www.wired.com/story/openai...

Breaking: AI Minister @evansolomon.bsky.social‬ announces at #TorontoTechWeek that applications for Canada’s #AI Compute Access Fund are now open until July 31. More details here: betakit.com/canadian-gov...

(comic) Wonder why