So today I got an order on vgen and with this commission they requested privacy on their commission and instead of putting a reference for their character they entered a linked with a tinyurl website
They acted like an official vgen staff and tried to get my debit card info
I contacted Vgen support through discord and Vgen acted
This is also what they said to me ——
Thank you for reporting this. This is not an official VGen account, and unfortunately, it is being used by a scammer to try to exploit people.
They have been using this and others to impersonate VGen accounts and attempt this phishing scam. We have banned these accounts and will continue to ban new accounts that surface. Our Developers are currently investigating ways to prevent this from happening in the future and have already implemented changes to prevent imposter accounts from surfacing.
Please note that VGen staff will _**never**_ ask for your bank account information or make unsolicited payment requests. Additionally, Verification is _**not**_ a mandatory procedure for Artists+ to use the site.
Please feel free to disregard and ignore messages from that account going forward. However, _**if you did provide any payment or banking information**_, we strongly recommend that you contact your bank to inform them and have your information updated as soon as possible. If charges were applied to your account as part of this scam, please also file a chargeback through your card provider.
Remember that you can always identify official VGen accounts by their official _**VGen Staff badge**_. All official accounts will have this badge. If you receive a direct message from a client account without a badge, you can immediately block and report it. Please click the three dots (…) by their username (PC) or the upper right-hand corner (Mobile) to report and block these accounts.
The only official VGen accounts are https://vgen.co/VGen and https://vgen.co/VGenSupport.
Thank you again for taking the time to report this and for helping to keep the community safe.
Best regards,
Whitney from Vgen
Woopy, almost got scammed again today 😭👍
I reported it so the order got canceled
ALT TEXT for what happened
If you are an artists doing VGen commissions please stay safe and help spread awareness
#vgen #artcommissons #artists #artmoots