Jonathan Brown • You
Comms cheerleader for proud nerds and good causes
4m・G
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#Media, #Comms, #PR, #Marketing professionals and agencies - stop lying to your bosses and clients. You're destroying trust in our profession.
Some examples l've personally seen in recent years:
- "Our website has amazing traffic" - I looked into the stats and discovered that 90% of the traffic was going to one SEO optimized article that had nothing to do with the organisation's actual work.
- "We got you coverage in 10 publications" - 9 of those publications were bots that copy + paste media releases into a generic "news" style website.
- "Your story had an audience reach of over 70m" - your "reach" stats for this Australian story include the publication's global audience, even though it was only published on their Australian site. You didn't magically reach over double the Australian population.
- "SEO will solve problem x" - no, you've applied the business/ marketing strategy of a drop shipping business to a non-profit so you can sell your cookie cutter SEO services.
and don't even get me started on the ridiculous promises being made about #Al.
Many of these little white lies were never called out or picked up on until I saw them. So sure, you might think you're getting away with them for now, but one day they will come back to bite you in the ass.
Be honest with your bosses and clients. Say no when your services aren't the right fit. Have the hard conversations and educate instead of presenting fancy numbers and fake successes.
Yours sincerely,
A communications professional who is sick of being fed fake, meaningless numbers from my own industry.
Too many of the numbers you’re being fed by my industry are meaningless crap. And I’m over it.