The one disappointment is the lack of integration with any kind of Goodreads equivalent app.
I now use a combination of Storygraph and PastReads which is rather clunky.
Posts by Tom Steel
We’ve got a new podcast!
Bad Services is out on the 20th of May, but if you can't wait to get stuck in, we’ve just launched a podcast so you can dive into the book early, and listen along as we talk about each chapter over the next few months.
good.services/badservicesp...
I switched to a Kobo Libra last year and love it. Biggest difference is that it’s focused on my books, and not constantly trying to sell me stuff.
I used Calibre to convert my Kindle library (bit of a faff), and have connected it to my library account to ‘borrow’ books.
Everything can be improved with maps.
Good work @colinstenning.bsky.social 👏
VICTORY! Government to open up the Land Registry - bringing to an end a thousand years of secrecy shrouding who owns England.
I’ve been campaigning for this for ten years: the new Land Use Framework, published later today, makes it government policy. 1/
www.theguardian.com/environment/...
Brilliant analysis of what went wrong with the expensive redesign of Australia's version of the met office app.
leisareichelt.substack.com/p/what-went-...
A green book that says Bad Services: How to fix services that don't work
Good Services came out 6 years ago and I am SO excited to finally announce that the Sequel - Bad Services - will be out in late May!
💯
Great article Will. From our experience starting up Local Gov Drupal, I’d say the first point would be “Identify impactful shared needs” - in public sector work there’s so much overlap and duplication, is actually hard NOT to do something that isn’t needed or hasn’t been done before by someone else!
Map showing 40,001 entries on our map.
We've hit FORTY-THOUSAND entries on openbenches.org 🥰
All contributed by people like you.
Thank you to all our wonderful supporters, brilliant photographers, and open source coders.
In September, I was asked to give some thoughts about the NHS 10-year plan based on some of the principles in Platformland. Here are the slides and speaker notes:
www.rpp.works/ways-of-d…
I feel your pain. Every aspect of the EHCP process feels like deceptive design to put off engagement.
But parents are stubborn buggers who care a lot about their kids.
You need next-gen resilience, good luck to you 🤞👍
The other good analogy (but more complex to visualise) is a restaurant - the user is focused on enjoying a meal, but there needs to be a building, staff, ingredients, fire safety, furniture, payments system, alcohol license, plates and cutlery, cold storage, gas and electric supplies etc.
Would something like this help? For users, they see a rope, but in government, a service is comprised of many different threads which may be visible to different extents.
All careers lead to tech.
(If you want them to)
"Fail fast" is not a viable approach to software construction. There's no benefit in constant failure. What we want to do is succeed fast. Do that with small batches and frequent corrections based on feedback. That's not "failure," it's just part of the process.
1/2
“There are few things more dehumanizing than being told by a machine that you’re not real because of your face"
For the last month, I've been speaking to people living with facial differences and disfigurements about how face verification tech is failing them. Spoiler: things aren't going well
Trust
Day 1/30 sharing my favorite doodles and drawings.
GREATNESS IS SERVING
Read the full story of a very special evening at Leyton's Coach & Horses, where some very special guests helped us tell the full story behind the fantastic new #LOFC mural - and all in a very deserving cause...
What checks? Some bsky.app/profile/f0p....
At least you didn’t get covered in everyone’s beer when that equaliser went in!
Conspiracy theorists should be required to do work experience in government departments so they can see firsthand the impossibility of any vast secret government conspiracies.
Cheerleading is a team sport.
David R. Hagen just solved a small mystery that I mentioned 13 years ago in the mouseover text of a comic drhagen.com/blog/the-mis...
Here’s some of the background on Extract, which the Prime Minister announced on Monday, plus the detail on how we incubated the proof-of-concept.
There’s boatloads more discovery and alpha work to do. Went full techno-realist with the open para. mhclgdigital.blog.gov.uk/2025/06/12/e...
Some helpful examples there, but it disappointingly tars health imaging with the same brush as language interpretation. AI use in cancer imaging has proven to be a success, finding cancers missed by doctors.
AI ≠ bad.
How the OS is bringing Slopey Roofs to homes near you
“… and combines it with findings from the Met Office, including information on the sun’s position at specific times and dates, to provide users with the Slopey Roofs tool for assessing the efficiency of roofs for solar panel installation.”