The DUG Northeast Regional Meetup is getting started! Here's to a great day of learning and networking! #dynamics365 #powerplatform

Power Tips: Marketing Updates in Dynamics 365 Customer Insights - Journeys YouTube video by Heidi Neuhauser

A new #PowerTIps is out! Check out the #Marketing updates in #Dynamics365 #CustomerInsights Journeys Release Wave 1!
www.youtube.com/watch?v=U7he...

I am going to be so pissed if--after everything--I do, in fact, die of dysentery.

Power Tips: 2025 Release Wave 1 Dynamics 365 Customer Service YouTube video by Heidi Neuhauser

💘 On this Valentine's Day, we think you should spend 11 minutes learning about what we LOVE in the 2025 Release Wave 1 for #Dynamics365 Customer Service!💓

In this video, we review 7 upcoming features & enhancements in #CustomerService. What are you looking forward to the most? youtu.be/KdbZMcFO6PA

Power Tips: Dynamics 365 Sales 2025 Release Wave 1 Features YouTube video by Heidi Neuhauser

Happy Friday! 🥳 Here's a new episode of #PowerTips to kick off the weekend! We cover features in #Dynamics365 Sales 2025 release wave 1, including Sales Qualification Agent, leads from service interactions & more. What are you looking forward to in Sales? #CustomerEngagement youtu.be/3bKYLTpp0YQ

I just used my own video tutorial to re-learn how to do something in #Dynamics365! 😂

Half of my content I share is created when I've learn something new!!

Hard to believe this trip was less than 2 months ago!! #torresdelpaine #chile #patagonia

Power Tips: AI Prompts YouTube video by Heidi Neuhauser

Have you been playing with #AIPrompts? In today's episode on #PowerTips, Kylie Kiser and I dive into AI Prompts, sharing a great Microsoft resource for prompt writing & a very cool business use case. youtu.be/fsbMu0V54Zw?...

Dynamics 365 Customer Service: Customize Case Resolution Form YouTube video by Heidi Neuhauser

Here are a few of my recent how-to videos to help you utilize out-of-the-box #Dynamics365 CRM Configuration!
- Customer Service: youtu.be/3nfMBtuIlJA
- Sales: youtu.be/wquNemf0xOI

Power Tips: 2024 Year in Review YouTube video by Heidi Neuhauser

Check out the 2024 Year in Review from #PowerTips! Lots of tips covered by the team for #Dynamics365 & #PowerPlatform youtu.be/H_rOGA4SvYs

Beyond the Buzz: Why Power Automate Still Outshines Copilot - Discover why Power Automate remains the cornerstone of business automation, outperforming AI-driven Copilot tools.

Unpopular Opinion? 🤔 Power Automate > Copilot Plug-Ins/Agents.

Started as a rambling bit of writing. Ended in this. Enjoy and let me know what you think!

www.crmheidi.com/index.php/20...

I took 2 weeks off at the end of November to travel to southern Chile to explore Patagonia, specifically Torres del Paine. Hubby and I did a fastpacking trek of 95 miles, completing "the Q" trek over 8 days. It was one of the most magical experiences of my life. ❤️

Join our meeting on Teams (or in person at the Microsoft office in Malvern) TOMORROW from 9:30-11:30am EST!

Free learning from excellent speakers Éric Sauvé, Leoza Barker & Doug Bellingeri! #PowerAutomate #Copilot Details & meeting link here:
community.powerplatform.com/usergroups/e...

Track all of the announcements at #MSIgnite across #Copilot, #Security, #Azure and more via aka.ms/book-of-news This resource has the top level announcements and our blog will hold the rest. We’ll do a recap here for you as well. #CommunityLuv @heddamaven.bsky.social @donasarkar.bsky.social

Power Apps 2024 Release Wave 2 YouTube video by Heidi Neuhauser

This week's #PowerTips episode dives into the latest features in #PowerApps. We talk about Copilot updates coming soon, resizing side panes, monthly release channels, monitor & improving health, enhanced testing and other cool Power Apps updates! youtu.be/wQxYNPyR3-4?...