It's closer than you think.
Most Americans are one tragedy away from homelessness. A job loss. A medical bill. A family crisis.

We join the community in honoring Frederick Shack — former CEO of @urbanpathways.bsky.social , early supporter and long-standing board member of HSU. A tireless advocate for New Yorkers experiencing homelessness. His legacy is immeasurable. Rest in power, Fred.

HSU ED Kristin Miller with leaders shaping housing and public policy in NYC.
Grateful to join @NewDestinyHousing alongside Molly Park, Kristin Mitchell, and Commissioner Barbara C. Guinn—plus partners across the sector working to expand safe, stable housing.

HSU's Statement on the Administration's Decision to File the CityFHEPS Expansion Appeal

This morning, HSU’s Director of Policy and Planning, Victoria Leahy, joined the NYC Continuum of Care Public Meeting’s panel on advocacy in action to talk about HSU’s approach to advocacy and issues in focus

CityFHEPS expansion passed. Courts upheld it.
New Yorkers are still waiting.
HSU joined @VOCAL_NY to call on Mayor Mamdani:
➡️ Implement it now.
Prevention is possible. Delay is a choice.

HSU Executive Director Kristin Miller and Director of Policy Victoria Leahy attended the Deputy Mayor Reception hosted by the Human Services Council last night.
Leaders heard directly from members of the Mamdani Administration, including Dr. Helen Arteaga, Leila Bozorg, and Julia Kerson.

Artwork by Jorge Pablo Hernandez featured at HSU’s From Crisis to Connection policy forum.
“Que con obras de nuestras manos hagan prosperar nuestras vidas.”
“That through the work of our hands we may prosper our lives.”
Artwork shared with us by Nazareth Housing.

HSU joined the Housing Access New York Coalition to celebrate the launch of the Housing Access Voucher Program with Senator Brian Kavanagh and Assemblymember Linda Rosenthal.
Now we must fully fund HAVP at 250 million dollars and make the program permanent.

HOPE needs you, NYC. 🍎
Volunteers are needed for the HOPE Count on March 10 — NYC’s annual survey of people sleeping on the streets.
The data helps outreach teams connect people to services and housing.
Sign up → nyc.gov/hope
#HOPE2026 #VolunteerNYC

Scenes from HSU’s From Crisis to Connection policy forum.
Leaders across housing, healthcare, government, and lived experience gathered to discuss coordinating care for New Yorkers with the most complex needs.

Panel discussion at HSU’s From Crisis to Connection forum focused on coordinating care for New Yorkers with the most complex needs.
Moderated by Kristin Miller with Jessie Schwartz, Deanna Logan, Katie Bower, and Helen “Skip” Skipper.

At HSU’s From Crisis to Connection forum, Dr. Van Yu reflected on the psychological complexity of high-acuity needs and the importance of strengthening engagement across systems.

Deputy Mayor for Health and Human Services Dr. Helen Arteaga delivered opening remarks at HSU’s From Crisis to Connection policy forum on Friday.
The forum brought together leaders across housing, health, and justice systems to examine cross-system alignment in New York City.

HSU congratulates Erin Dalton on her appointment as Commissioner of @NYCDSS.
We look forward to partnering look forward to partnering to support high-quality shelter & outreach programs, strengthen prevention, and expand affordable housing citywide.

During NYC’s snowstorm travel ban, nonprofit shelter staff remain on shift — ensuring emergency housing stays open and accessible.
Shelter workers are essential to the city’s response to extreme weather and homelessness alike.
We’re grateful for the workforce that never closes.

New York State Representative John Zaccaro Jr knows what is at stake.

The Housing Access Voucher Program is a key homelessness prevention tool in New York State. Policy leadership matters.

Hope 2026 is cancelled tonight

🚨 CODE BLUE ALERT – NYC 🚨
Warming buses are operating across the city near drop-in centers, hospitals, and other high-traffic locations to protect people from extreme cold.
If you see someone who may need assistance, call 311 immediately. During Code Blue, calls are routed to 911.
Please share.

Before HOPE begins, people prepare.
Tomorrow night, New Yorkers across all five boroughs will participate in the HOPE Count — a critical effort that informs outreach, funding, and policy decisions related to unsheltered homelessness.
hoperegistration.cityofnewyork.us

Lawmakers Push $250M Boost For New York’s Harlem To Hollis Lifeline Housing Voucher Program State Senator Brian Kavanagh, Chair of the Senate Committee on Housing, Construction and Community Development, Assemblymember Linda Rosenthal. Chair of

“In the midst of an affordability crisis… the Housing Access Voucher Program (HAVP) is the best way to keep more New Yorkers from entering homelessness.”
— Kristin Miller, Executive Director, Homeless Services United
Read more: www.harlemworldmagazine.com/lawmakers-pu...

The HOPE Count provides critical data that informs outreach, funding, and policy decisions across NYC. Without it, decisions are made with gaps.
HOPE Night is January 27, 2026.
Register to volunteer: hoperegistration.cityofnewyork.us

Rahdel Sharbaan knows this work from the inside — and he’s using that experience to build something better. At Gates Avenue, it’s not just casework. It’s connection, accountability, and real care.

Some people experiencing homelessness move repeatedly between shelter, hospitals, and the criminal legal system.
On Feb 27, Homeless Services United is hosting an in-person policy forum focused on what actually works, and how to scale those solutions in NYC
Details here: mailchi.mp/hsunited/vw9...

Grateful to the NYC Employment and Training Coalition for choosing solidarity over swag.
They replaced conference giveaways with direct support for organizations working across housing, workforce, and care. Partnership across sectors matters, and we appreciate being included.

Kristin Miller and Victoria Leahy attended the NYC inauguration of Mayor Zohran Mamdani, Public Advocate Jumaane Williams, and Comptroller Mark Levine alongside thousands of New Yorkers, representing HSU

Happy New Year. Here’s to continuing to work together

This safe sleep makeover at Siena House Shelter — for women and children under 2 — was made possible by Mattress Firm’s Safe Sleep Makeover Program, with National Women’s Shelter Network coordinating partners to create spaces that support rest, dignity, and recovery.

Moving into the new year with gratitude for our members and the strength that comes from showing up together

Opinion: How New York's Next Mayor Can Tackle Homelessness on Day 1  - City Limits "Homelessness in New York won’t be solved by denial or tough love. We’ve tried those approaches, and they’ve all failed."

“Homelessness in New York won’t be solved by denial or tough love,” writes @hsunitedorg.bsky.social's Kristin Miller. “The Mamdani administration has a choice: repeat the failures of the past or lead with compassion, collaboration and evidence.” citylimits.org/opinion-how-...