@anildash.com wrote a very nice thing about me, my friends, our company, and our book.
www.anildash.com/2026/04/08/w...
Book is available right now: crisisengineering.layeraleph.com/crisis-engin...
Too many people are ready to burn our institutions down. But there's another kind of burning — the controlled kind, that clears the way for what comes next. I wrote about the new book Crisis Engineering and why we need more crisis engineers. www.eatingpolicy.com/p/trial-by-f...
Crisis Engineering is out! Part philosophical look at how crises are actually rare moments for huge transformational change, looking at Three Mile Island and our time running the HealthCare.gov rescue, part practical toolkit for emerging stronger from your next crisis: bookshop.org/p/books/cris...
We live in a world characterized by crisis after crisis, and need to improve our ability to respond. So I'm excited that Crisis Engineering, the truly indispensable book by my friends Marina Nitze, Mikey Dickerson, and matthew j weaver is coming out tomorrow. hachettebookgroup.com/titles/marin...
Karl Weick (organizational psychologist, foundational work on sensemaking) had a great refrain: “How can I know what I think until I see what I say?” I often think about this in relation to how AI can interfere w/ thinking by substituting its words for ours. This experimental study offers evidence.
“Only a crisis — actual or perceived — produces real change. When that crisis occurs, the actions that are taken depend on the ideas that are lying around” – Milton Friedman, Capitalism and Freedom (h/t @dsquareddigest.bsky.social)
Hallway Track 012 The Thing About COBOL with Marianne Belloti, Mar Hicks, and Clive Thompson Monday 2 June 2025, 10am Pacific, 1pm Eastern 25 spaces only. by very little gravitas
Register for Hallway Track 12 The Thing About COBOL today at 1pm ET!
Chat with Marianne Belloti, @histoftech.bsky.social, and @clivethompson.bsky.social in depth about the programming language people love to hate.
Free, Monday 2 June.
www.verylittlegravitas.com/hallwaytrack
Did you happen to look up the IT experience of the person they replaced?
I had to chat support and then the options to remove appeared in the admin panel!
The new “requests” feature on LinkedIn (“consulting requests” and “speaking requests”) is literally just spam, yes? Has anyone had a non-spam experience?
“After Auschwitz, the human condition is not the same, nothing will ever be the same. Here, heaven and earth are on fire.”
—Elie Wiesel
There are 22 books! I'm on book 2.
Reading Redwall as an adult is a delightful, highly recommended escape.
5 years ago, if you'd ask me: amy, should i let my kid's heart get broken by sea monkeys?
i would've said absolutely not!
now… yes. bring it on. the youth need to learn that people lie, lie blatantly, and with great vividness, and it's sad but at least it's not IMPORTANT.
I honestly cannot think of a place I would rather work (besides my own company).
Did you ask a human chat agent? They have to unlock those settings.
Google Workspace menu showing you can turn off Gemini in Drive and Docs, Gmail, Google Chat, and/or Google Meet
You can remove Gemini from Gmail, Google Docs and the like (at least in a paid account) by chatting support and requesting Admin > Generative AI > Gemini for Workspace have the options to turn it off, turned on. Then you will have individual toggles:
Our new Harvard Business Review piece digs into big improvements in customer service at the California DMV
New boss Steve Gordon visited all 180 field offices (50,000 miles on his car!), which "fueled" employee trust, and lessons on problems and solutions #frictionproject
hbr.org/2024/11/mana...
Executive overreach for student loan forgiveness causes the left to lose moral authority over future executive overreach by other administrations.
I see politicians of all stripes only willing to call foul when the outcome is something they don't like. That's dangerous.
Poster 1: You treat the janitor with the same respect as the CEO. Poster 2: C’mon dude I’m not gonna guillotine the janitor Poster 3: reblog if you respect a janitor way more than a CEO
If you don’t make a point to learn your janitor’s name, you are a bad person. You should, in fact, be making sure some donuts are saved for the janitorial staff. If there are not enough donuts, buy extra.
Heard. It was something I viewed (and still view) as part of my job as a leader but man it can be exhausting.
I hear you on the bureaucracy as video game 😂
The video camera drones covering this NFL game really need little windshield wipers.