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Posts by Steph | HighDef Studio

i used to do my weekly planning Sundays / Mondays, then switched to Fridays so i didnt have any real commitments on Sunday.

Now i want to go back to Sunday / Mondays. I'm dead by the end of the week and find myself putting the admin work off.

When do you do your weekly planning?

1 week ago 0 0 0 0
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It’s a new era. For the last… god idk feels like 10 years I’ve use Stefan Koidl’s Sky Dragon as my work machine background. Every. Single. Company. I have a new laptop now and a change felt right. Welcome Dragon Bones 🥹

2 weeks ago 0 0 0 0

I was a longtime consumer, but I knew nothing about the business before I joined. Maybe it was cosmic intervention, but I stayed and thrived. Some things are just meant to be.

Now, what brought you here?

⬇️ Drop your reason below!

#cannabisbusiness #cannabisindustry

2 weeks ago 0 0 0 0

Timing matters in email & SMS marketing!

Everyone floods inboxes on Fridays, but open rates are lower. Instead, I recommend a Monday/Thursday cadence:

📩 Monday: Set the tone for the week
📩 Thursday: Prep customers for the weekend

Less clutter, better results.

#emailmarketing #cannabismarketing

2 weeks ago 0 0 0 0

Loyalty programs should evolve with your biz - not confuse your customers. Flexibility > rigidity. Adapt perks as your goals shift to keep folks engaged. What do you think - should loyalty always stay adaptable? #LoyaltyPrograms #RetailMarketing

3 weeks ago 0 0 0 0
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If you’ve got the data but aren’t using it, that’s wasted potential. Analytics without action? That’s marketing malpractice. #retailmarketing #marketingoperations

3 weeks ago 0 0 0 0

If your loyalty program’s just discounts in disguise, it’s time to rethink. Strategy > spam. Use data, personalize, and ask for feedback. Want help? I’ve built loyalty programs in cannabis retail for years. DM me. #loyaltyprograms #cannabismarketing

3 weeks ago 0 0 0 0
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Triple hot take for freelancers: 1) People hire who they know - networking wins. 2) Small jobs show how you handle big ones. 3) Low-pay gigs can lead to high-value clients. Agree? Disagree? Let’s hear it. #freelancing #solopreneur #networking

4 weeks ago 0 0 1 0

Overlooked SMS tips: 1) Personalize beyond just a name. 2) Send smart - timing matters. 3) Segment like it’s your full-time job. Better targeting = better results. Got a tip? Drop it. #smsmarketing #textmessagemarketing

4 weeks ago 0 0 0 0

I'm always afraid im going to say something dumb on the internet, so it feels extra good when i comment on something before reading the other comments, and they all made the same point i did.

1 month ago 0 0 0 0

Want more foot traffic to your dispensary? Start with local SEO: optimize Google My Business, keep info consistent, and show up strong on social. Your online presence should match your in-store vibe. #localseo #cannabismarketing #retailmarketing

1 month ago 1 0 0 0

Discounts don’t build loyalty - experiences do. Stop being a coupon book and start creating real value. #loyaltyprograms #retailmarketing

1 month ago 0 0 0 0

In cannabis marketing, patience is power, especially with retention. Loyalty programs take weeks to train, months to show results. Play the long game. Want to build one that sticks? DM me. #cannabismarketing #retentionmarketing

1 month ago 0 1 0 0

Series #5: Wrapping up my customer lifecycle series with the Advocacy Stage. Real fans don’t just buy - they promote. Ask for reviews, reward loyalty, and make customers feel seen. What’s worked for you? #customerretention #cannabismarketing

1 month ago 0 0 0 0
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Series #4: Day 4 of my customer lifecycle series: the Retention Stage. Loyalty drives growth - think tiered rewards, personalized messages, and smart CRM use. What’s working for you? #customerretention #retailmarketing #cannabisretail

1 month ago 0 0 0 0

Series #3: Day three of my customer lifecycle series is here. The Purchase Stage is a pivotal moment - clear UX, consistent branding, and smooth checkout turn browsers into buyers. Surprise discounts help too. #customerlifecycle #retailmarketing

1 month ago 0 0 0 0

Series #2: Day 2 of the customer lifecycle series: the Consideration Stage. Customers know you - now show why you’re the best. Clear info, real reviews, great service, and community trust make the difference. What’s your secret? #customerlifecycle #retailmarketing

1 month ago 0 0 0 0

Series #1: Kicking off a daily series on the customer lifecycle. First up: the Awareness Stage. Be memorable - optimize SEO, engage on socials, tell real stories, and connect with your community. What’s your go-to move? #customerlifecycle #retailmarketing

1 month ago 0 0 0 0

Want more in-store traffic? Geotarget smart, design for mobile, and track visits with device data. Great ads bring them in - great strategy keeps them coming back. Tried this before? #foottraffic #retailmarketing #marketingoperations

1 month ago 0 0 0 0

Case study: A single-store dispensary used consistent SMS + smart segmenting to boost foot traffic and basket size. Result? +372% in SMS signups, +122% site traffic, +607% impressions. Consistency + targeting = impact. #casestudy #smsmarketing

1 month ago 0 0 0 0

Time to check your Google My Business profile. Claimed it? Filled out every field? Photos, reviews, Q&As, categories - don’t skip the basics. Keep it updated and useful. Using yours to its full potential? #googlemybusiness #seo #retailmarketing

1 month ago 0 0 0 0

You’re overthinking social media. Just show up and stay consistent. That’s the real strategy. #socialmedia #socialmediamarketing

1 month ago 2 0 1 0
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When content hits, reuse it. Repurpose old posts, rewrite long-form into short vids, or refresh past winners with a new setup. New followers = fresh eyes. No need to reinvent every time. #socialmedia #socialmediamarketing

2 months ago 0 0 0 0

Solopreneur life: stress over worst-case scenarios, only for things to turn out just fine. Clients respond with grace. Work comes back around. Ending the year reminded that maybe… this path is worth it. 😉 #solopreneur #freelancelife

2 months ago 2 0 0 0

New year, new goals:
– Work less, earn more
– Prioritize small changes
– Avoid burnout
– Learn to delegate
– Add “yet” to what I don’t know

Big shifts start small. What’s on your list? #freelancer #solopreneur

2 months ago 0 0 0 0

Leaving in 2025: random discounts, mass emails, strategy-free comms.
Bringing into 2026: segmented lists, smart loyalty tiers, data-driven campaigns.
Use what you’ve got - your data’s waiting.
#retailmarketing

2 months ago 0 0 0 0

I used to think being valuable meant doing it all - ads, copy, design, strategy. Then I found marketing ops and finally niched down. Now I do work I love, with clients who get it. Feeling stretched? Focus in. #freelanceadvice #marketingoperations #retentionmarketing

2 months ago 0 0 0 0

Lesson #1 in retention marketing: be patient. Real impact takes months - training staff, shifting habits, building loyalty. Track, refine, stay committed. Long game always wins. #retentionmarketing

2 months ago 0 0 0 0

Why discount everything when shoppers know more deals are coming? Lead with house brand promos, upsell premium 3rd-party options, and tie deeper discounts to loyalty behaviors. Smart > random. #retailmarketing #marketingoperations

2 months ago 0 0 0 0

January’s done - how’s your marketing system holding up? If you’re already feeling the strain, now’s the time to clean up campaigns, refresh your content, and simplify your workflow. How are you staying organized? #retailmarketing #socialmediamarketing

2 months ago 0 0 0 0