Aquiss Speedtest Server
We are pleased to announce that we have introduced a dedicated speedtest server, that supports tests up to 10Gbps
Simply visit www.speedtest.net and select Aquiss (if it does not auto select) from the Change Server option.
CityFibre Special Offer
Transfer a current active CityFibre based broadband service from another provider to Aquiss and we will discount your first 8 months at half price.
Full details can be found aquiss.net/cityfibre-of...
We appreciate spreading the word 🥰
Affecting: CityFibre Broadband Connections
We are investigating reports of issues again in Scotland, linked to another CityFibre network event.
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
Affecting: CityFibre Broadband Connections
We are investigating a large volume of outages across the CityFibre network in Scotland. It appears to be a repeat of the outage from 2 days ago.
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
Affecting: CityFibre Broadband Connections
We are investigating a large volume of outages across the CityFibre network. Nothing presently being declared by CityFibre.
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
Affecting: CityFibre Broadband Connections
CityFibre are currently investigating reports issues within the Sheffield region
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
Affecting: Broadband Connections
04/07/2025 01:00 - 04/07/2025 02:00
During this window we will be introducing 3x new LNS routers in London to support terminating broadband subscribers.
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
Affecting: CityFibre Broadband Connections
Cityfibre are currently investigating loss of services in Berkshire, following main core link failure between Slough and London
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
Affecting: Broadband Connections
We are investigation reports of slow speeds for those connected to LNS 195.191.219.8
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
A picture showing that Aquiss and Freedom Fibre have come together to provide up to 8Gbps full fibre broadband for businesses.
Aquiss is now providing up to 8Gbps full fibre business broadband via Freedom Fibre’s state-of-the-art FTTP infrastructure, delivering ultra-low latency, symmetrical speeds, and robust connectivity for demanding applications.
www.aquiss.net/freedom-fibr...
Affecting: Openreach Broadband Connections
We are receiving a large volume of outage reports from the Cornwall area on Openreach connections
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
Affecting: CityFibre Broadband Connections
We are investigating reports of loss of service within the Glasgow area
Incident Updates: https://ebilling.aquiss.net/serverstatus.php
The industry is hoping to hear more news from Openreach (who serves your property currently) and their plans to introduce symmetrical services later this year. Once (and if) commercially available, we will make any plans known at that time.
We continue to work with various network builders to bring full fibre to all parts of the UK.
I would recommend you reaching out to our sales team with your details so we can validate and guide progress with you.
A picture from Aquiss confirming they have connected their network to the FibreHeroes full fibre network, bringing 1Gbps full fibre broadband services to 500000 UK properties.
We are live and onboarded with the FibreHeroes full fibre network, bringing 1Gbps symmetrical services to 500000 properties from Aquiss.
www.aquiss.net/unlimited-fu...
At present, other than Openreach "planning" a launch, no further commercials or timescales have been released in order for us to evaluate.
It's also important to remember, when Openreach release a product, this then needs to be absorbed via Wholesale channels before a market release.
Please find details of our telephone office hours over the Christmas and New Year period.
support.aquiss.net/en/announcem...
A Red Alert Weather notice has been issued for Northern Ireland, Wales and South West England from midnight tonight.
We are expecting a possible loss of broadband and telephone services due to network damage.
If your Aquiss service has been lost, please Submit a Ticket via support.aquiss.net
We have enabled 2FA (Two-Factor Authentication) Time-Based Tokens, as an option for customers when logging into our customer management portal.
To enable this feature, log into ebilling.aquiss.net and click on
Update. Select Security Settings to setup and enable 2FA.
We will shortly be Beta releasing "Aquiss Shield" to bring Malware and Adult Content Protection, free, to Aquiss broadband connections.
We are getting an increased level of outage reports that appear to be following the path of #stormbert
If your broadband service has been lost, please Submit a Ticket via support.aquiss.net
We are delighted to announce that we have fully on boarded with ITS Technology, giving us access to their Full Fibre network and products.
We are live and onboarded with the Elevate full network, providing unbeatable pricing on up to 100Gbps Ethernet solutions.
Welcome to Aquiss on BlueSky
You can find us here officially on:
bsky.app/profile/aqui...