The former CFPB official - who was invited to testify at the hearing by subcommittee Democrats - said she believes "deeply" in the promise of using better IT to improve government efficiency.
"Done right, it can save money, reduce fraud, and make government work better for everyone," Meyer said, adding, "I've seen it happen."
"But what's happening right now under DOGE is not modernization," she said. "It's chaos. And it's chaos with a human cost. When DOGE arrived at my agency, they didn't modernize anything. Instead, they broke the consumer complaint system."
Meyer also claimed that "DOGE is centralizing access to some of the most sensitive data the government holds - Social Security records, disability claims, even data tied to national security - without a clear security plan, proper oversight, and I question the basic vetting of Al tools they're using to analyze it."
"Let me be clear: this is not modernization," she said, asserting, "It's a heist."
"DOGE is burning the house down and calling it a renovation," Meyer said. "This path is making government less efficient, less secure, and less capable of protecting the people it's supposed to serve."
"The cheapest, fastest, and most effective way to modernize IT in the federal government is to get technical people into government, and then to empower the people who've taken an oath to serve," Meyer said. "The most expensive, slowest, and least effective way is to lose al of your technical talent and sloppily outsource it once you realize what you have done."
Powerful testimony yesterday from @erie.bsky.social, formerly of the US Digital Service, to the House Oversight Committee on Cyber, on the topic of IT modernization. "This is not modernization. It's a heist." WELL SAID!