The UK Government has announced a £53m support package to help families with heating oil costs, alongside plans for new consumer protections for households relying on unregulated heating oil.
Read our response here: tinyurl.com/2uzraykp
#EnergySupport #FuelBank #HeatingOil #UKGovernment
Today is World Energy Efficiency Day. At Fuel Bank, we know energy efficiency isn’t just about the planet, it’s about people. In the UK, poor energy efficient homes are a contributor to fuel poverty. But efficiency alone won’t solve the crisis. Find out more in our Fuel Crisis Report bit.ly/3PhqyPu
We welcome Ofgem’s 7% price cap cut from April, but this will not end fuel poverty. Millions still face unaffordable energy bills year-round, with no support until next winter. Full reaction: www.fuelbankfoundation.org/news/energy-...
#EnergyPriceCap #FuelPoverty
A warm, safe home is about more than just comfort, it’s about children’s wellbeing. Our latest Fuel Crisis Report highlights the impact of living in fuel crisis on children’s lives and their physical and mental health.
Read the report: www.fuelbankfoundation.org/wp-content/u...
#CMHW2026
Parents' mental health can directly affect children’s wellbeing and sense of security. Access to support, like emergency fuel top-ups and advice, can relieve pressure, reduce stress, and help families thrive.
Stem4 #ParentMentalHealthDay
stem4.org.uk/pmhd/
Good news for heat network customers. As of 27th Jan, they will be protected from unfair energy price hikes, thanks to new rules that mean heat networks will now be regulated by Ofgem.
Read the full story: www.fuelbankfoundation.org/news/fuel-ba...
#HeatNetworks #Ofgem
Progress is impossible without change, so by investing in continuous improvement, we’re better equipped to respond to need, adapt to change, and deliver a meaningful, impactful service for the communities we serve.
#FuelPoverty #FuelCrisis #Charity
Yesterday, members of the Fuel Bank team came together for a Change and Improvement workshop, to reflect on how we work and how we can improve.
The session focused on sharing insights, learning from one another, and identifying practical ways to strengthen our processes and collaboration.
Cont...
The Government has announced its Warm Homes Plan, which aims to help millions of families reduce their energy bills through measures such as solar panels, batteries, heat pumps, and insulation.
Read our full response: www.fuelbankfoundation.org/news/the-gov...
#WarmHomesPlan #FuelPoverty
A huge thank to everyone who has supported Fuel Bank Foundation in 2025. Your support has made a big difference to the hundreds of thousands of people who turned to us for help this year.
We really couldn't do this without you.
Have a Merry Christmas and a happy and healthy New Year.
Sam, 24, lives alone in London. He has physical and mental health issues. He has a job but struggles to make ends meet.
Sam's case shows the need for suppliers to engage proactively and compassionately with customers.
Read more: www.fuelbankfoundation.org/news/fuel-ba...
#FuelCrisisReport25
Chris's case highlights the urgent need for targeted support for households with critical health needs, including priority access to vouchers and integration with health social care services.
Read our latest Fuel Crisis Report at: www.fuelbankfoundation.org/news/fuel-ba...
#FuelCrisisReport25
Too many people - 40% of Fuel Bank clients - live in sub-standard homes.
The Government should prioritise retrofitting existing homes to ensure they are good quality and energy efficient.
Read more in our latest Fuel Crisis Report: www.fuelbankfoundation.org/news/fuel-ba...
#FuelCrisisReport25
To smooth the peaks and troughs of what people pay to keep warm, there are several steps we would like to see suppliers take to simplify prepayment.
Read more in our latest Fuel Crisis Report: www.fuelbankfoundation.org/news/fuel-ba...
#FuelCrisisReport25 #FuelPoverty
The interlinked nature of poverty cannot be understated. We need to see a focus on long-term prevention and outcomes instead of short-term solutions.
Our latest Fuel Crisis Report list 3 keys asks of the Government.
Learn more at: www.fuelbankfoundation.org/news/fuel-ba...
#FuelCrisisReport25
Our latest Fuel Crisis Report identifies three key things the Government should do to tackle fuel poverty and better support people with prepayment meters.
Read the full report at: www.fuelbankfoundation.org/wp-content/u...
#FuelCrisisReport #FuelPoverty
The statistics highlight the scale of the energy affordability crisis gripping the UK, with 6 million households in fuel poverty.
But the numbers only tell part of the story.
Download a copy here: www.fuelbankfoundation.org/news/fuel-ba...
#FuelCrisisReport25
After more than a month travelling around the UK, Fuel Bank's 'Race to End Fuel Crisis' officially comes to an end today at the launch of our 2025 Fuel Crisis Report in London.
Watch and listen to Fuel Bank CEO Matthew Cole to find out more.
#RaceToEndFuelCrisis #FuelCrisisReport2025
At the event Matt also met Kerry Potter, Group Social Impact and Vulnerability Manager at SGN. We have been working with SGN since early 2022 and are extremely grateful for their ongoing support. This partnership has helped drive our expansion in Scotland and Southern England.
Matt Cole recently attended the Energy Action Scotland (EAS) Annual Conference Dinner, where he met a number of EAS members who partner with us and have a strong understanding of Fuel Bank’s work, the support we provide, and the difference it makes.
(Cont...)
A huge thanks to Utility Week for choosing Fuel Bank Foundation as its charity partner for this year's Utility Week Awards.
Thanks also for inviting Fuel Bank CEO Matthew Cole to be a lead judge.
Congratulations to all the winners.
#utilityweekawards
Fuel Bank Foundation welcomes many of measures announced in yesterday's Budget, especially those aimed at tackling fuel poverty.
Read our full reaction: www.fuelbankfoundation.org/news/fuel-ba...
#Budget25 #FuelPoverty
Living in a cold home can have serious effects on a child's physical and mental health, as well as impair learning and attainment at school.
This is why we're supporting Fuel Poverty Awareness Day; because every child deserves to live in a warm, safe and healthy home.
#FPAD25
We're calling on the Chancellor to make the changes that are needed in the Budget to address the drivers of fuel crisis.
Here's our five key policy asks.
#Budget2025 #FuelCrisis #FuelPoverty #EnergyBills
We know that mental health and financial stress often go hand in hand. Living in fuel crisis can add to the stress and take a serious toll on physical and mental wellbeing.
It’s okay to ask for support and reach out for help. No one should have to face these challenges alone.
#MensMentalHealth
Our reaction to Ofgem's announcement on Friday that from January the energy price cap will increase by 0.2%.
For PPM customers, this means annual energy bills of £1,711, compared to £1,758 for Direct Debit.
Full reaction www.fuelbankfoundation.org/news/energy-...
#PriceCap #EnergyBills
It's the last leg of #RTEFC25 and this week Matt's been speaking to industry leaders in London to share his findings from his last 4 weeks travelling around the UK, speaking to front line support organisations and end-users about their experiences of fuel crisis.
#FuelPoverty
We're pleased to be one of six beneficiaries of National Grid's Grid for Good Energy Affordability Fund, which is helping to support vulnerable households struggling with energy costs.
Read the full story: www.fuelbankfoundation.org/news/nationa...
#GridforGood #FuelPoverty
Matt's been back in London to host Energy UK at our Fuel Bank Centre at Queensborough Community Centre for one of our award-winning immersive fuel crisis events.
Thanks to everyone who came along for participating and contributing to the session.
#RTEFC25 #FuelPoverty
