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Posts by Jonathan Armstrong

A, B, C, D (Extension of assessment; Use of AI: hallucinations), Re - Find Case Law - The National Archives

Former "Professional McKenzie Friend" named in judgment for using hallucinating AI caselaw.nationalarchives.gov.uk/ewfc/b/2026/71

3 weeks ago 0 0 0 0
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TechLaw10: OpenClaw & AgenticAI Risk In this video podcast, Punter Southall Law’s Jonathan Armstrong discusses OpenClaw & Agentic AI with Professor Eric Sinrod. This is episode 298 in the popular TechLaw10 series.

Our new #Techlaw10 podcast on #openclaw & #agenticai puntersouthall.law/insights/tec... #law #infosec

4 weeks ago 0 0 0 0
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TechLaw10: OpenClaw & AgenticAI Risk In this video podcast, Punter Southall Law’s Jonathan Armstrong discusses OpenClaw & Agentic AI with Professor Eric Sinrod. This is episode 298 in the popular TechLaw10 series.

Our new film on #openclaw & #agenticai risk puntersouthall.law/insights/tec... #law #InfoSec

1 month ago 0 0 0 0
Just two minutes into one 76-minute audio call observed by Fowler, the person trying to get help from the company asks to speak to a human. The AI voice bot responds: “I am fully equipped to address your needs efficiently and can resolve your issue right away. Whereas connecting with a live agent may involve a short wait.” Just a few minutes later, the bot struggles to complete the task it is asked about. “I am facing some errors while assisting you with your plan. Can I transfer your call to our live agent who will help with your request?”

In one text transcript, which begins near 11 am and ends at 1:30 pm, a person speaking with the Samantha “AI virtual voice” grows increasingly frustrated with the replies. “Where's my technician?” they repeat 28 times in a row. After getting some more responses they were unhappy with, the transcript shows, the person repeats: “You’re a computer. You’re a computer. You’re a computer.”

Just two minutes into one 76-minute audio call observed by Fowler, the person trying to get help from the company asks to speak to a human. The AI voice bot responds: “I am fully equipped to address your needs efficiently and can resolve your issue right away. Whereas connecting with a live agent may involve a short wait.” Just a few minutes later, the bot struggles to complete the task it is asked about. “I am facing some errors while assisting you with your plan. Can I transfer your call to our live agent who will help with your request?” In one text transcript, which begins near 11 am and ends at 1:30 pm, a person speaking with the Samantha “AI virtual voice” grows increasingly frustrated with the replies. “Where's my technician?” they repeat 28 times in a row. After getting some more responses they were unhappy with, the transcript shows, the person repeats: “You’re a computer. You’re a computer. You’re a computer.”

NEW: US retailer Sears left a database of people's interactions with its AI chatbot exposed to the internet—including 3.7 million chat logs and audio files of chats.

Terrible for privacy, but also people were quick to get pissed off with the bots

1 month ago 364 75 16 9
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OpenClaw Exposes Hidden Risks in Agentic AI The OpenClaw incident highlights how experimental agentic AI tools can create hidden security and compliance risks. Attorney Jonathan Armstrong explains why CISOs

I've been talking to ISMG on #openclaw & #agenticai risks www.govinfosecurity.com/openclaw-exp...

1 month ago 3 1 0 0
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Trio convicted of trying to fool solicitor in jury tampering bid A convicted murderer and two accomplices who tried to fool solicitors for their criminal associates into reporting jury tampering so as to have the convictions quashed have themselves been convicted.

A measure of the lengths criminals will go to to exploit fairness in the justice system www.legalfutures.co.uk/latest-news/...

1 month ago 1 0 0 0
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OpenClaw Issues Show AgenticAI Dangers We have talked before about the risks of AgenticAI before. Watch our video discussing the matter at TechLaw10: Agentic AI – what is it & what are the risks?. Now the use of an AgenticAI enabling tool,...

Some thoughts on the legal issues with the #openclaw compromise & tips when using #agenticai puntersouthall.law/insights/ope... #ai #techlaw

1 month ago 1 0 0 0
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TechLaw10: Regulatory & compliance predictions for 2026 In this video podcast, Punter Southall Law’s Jonathan Armstrong discusses legal and technology predictions for 2026 with Eric Sinrod, California professor and attorney at Duane Morris LLP. This is epi...

Do watch our TechLaw10 predictions for tech law & AI in 2026 puntersouthall.law/insights/tec...

1 month ago 0 0 0 0
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Solicitor faces probe after putting client documents into ChatGPT The Upper Tribunal has warned lawyers against putting client documents into ChatGPT and other open-source AI tools after a solicitor admitted doing so.

More SRA referrals over lawyer's use of AI www.legalfutures.co.uk/latest-news/...

1 month ago 0 0 0 0
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SFO guidance on evaluating corporate compliance programmes In late November 2025, the Serious Fraud Office (the SFO) published their updated guidance on evaluating corporate compliance programmes. What does the Serious Fraud Office guidance focus on? The guid...

Our take on the SFO guidance on #compliance programs bit.ly/sfocorp

2 months ago 0 0 0 0
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We had the great pleasure to hear our director @armstrongjp.bsky.social present on AI as part of the CIMA Yorkshire CPD Summit at Leeds United Football Club on Friday.

Visit us to find out more about how our expertise can help your organisation thrive in the age of AI:

www.L-EV8.com

5 months ago 0 1 0 0
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How to Block North Korean IT Worker Scams in Remote Hiring North Korean operatives are using fake identities and remote job listings to bypass sanctions and infiltrate companies. But employers can avoid becoming unwitting

A new film from ISMG with me chatting about North Korea hiring scams www.bankinfosecurity.com/how-to-block... #infosec #sanctions #law

5 months ago 0 0 0 0
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L-EV8 — Why AI Literacy is The New Compliance Frontier AI literacy is fast becoming the new frontier of compliance law, thanks to Article 4 of the EU AI Act - but what does this actually mean for your business? Jonathan Armstrong’s recent article explains...

AI literacy is fast becoming the new frontier of compliance law, thanks to Article 4 of the EU AI Act - but what does this actually mean for your business?

Make sure to read @armstrongjp.bsky.social's recent article on the implications.

www.l-ev8.com/news/why-ai-...

5 months ago 1 1 0 0

Super article - if its any comfort I had a similar experience (but a new job not a wedding) and the BP exercises are worth doing. And I'm always told I notice it more than other people do. Happy to chat if it would help.

5 months ago 0 0 0 0
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M365 Copilot fails to up productivity in UK government trial : AI tech shows promise writing emails or summarizing meetings. Don't bother with anything more complex

UK government report based on internal civil service trial finds Copilot doesn’t increase productivity, and indeed makes Excel take longer and with more errors, and requires Powerpoint users to have ‘corrective action’ applied to their outputs. www.theregister.com/2025/09/04/m...

7 months ago 238 141 9 26
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The EU AI Act is reshaping the liability landscape around AI. Businesses must adapt.

@armstrongjp.bsky.social’s recent article for the European Business Review outlines exactly what this entails.

Learn how your business can stay compliant and competitive with us:

www.L-EV8.com/how-to-get-a...

7 months ago 0 1 0 0
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Using AI Agents to Cheat on Training - Radical Compliance Employees can now use ChatGPT's new 'agent mode' to complete compliance training. So many implications to consider here.

Um, guys? ChatGPT's new 'agent mode' is advanced enough that employees can have it do all their training courses for them. Let the implications of that sink in.

#compliance #HR #riskmanagement #cybersecurity #AI

www.radicalcompliance.com/2025/08/14/u...

8 months ago 0 2 0 0
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The EU Data Act | FAQs We help organisations comply with the EU Data Act, creating tailored plans to suit how the law affects their operations.

Some thoughts on the EU Data Act puntersouthall.law/insights/the... #law #techlaw

8 months ago 1 0 0 0
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AI:  US AI Action Plan vs EU AI Act
AI: US AI Action Plan vs EU AI Act YouTube video by Punter Southall Law

Our new film on the US AI Action plan vs the EU AI Act youtu.be/i5OtVOtyXmM?...

8 months ago 1 0 0 0
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The General-Purpose AI (GPAI) Code of Practice The EU AI Act is now law. The Act introduces different timelines for different parts of the AI regulatory regime in the EU. The parts of the Act which regulate Prohibited AI and which mandate AI liter...

Some thoughts on the EU #AI Act GPAI code of practice which comes in on Saturday puntersouthall.law/insights/the... #techlaw #law

8 months ago 1 0 0 0
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What are the AI Literacy Obligations from the EU AI Act? The EU AI Act Article 4 requires providers of AI systems to take steps so that their staff have a sufficient level of AI Literacy.

Our new FAQs on AI literacy under the EU AI Act puntersouthall.law/insights/ai-...

9 months ago 0 2 0 0
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Under the EU AI Act, companies must provide AI literacy training - and cannot rely on AI providers to do so.

In the latest episode of the TechLaw10 podcast, @armstrongjp.bsky.social discusses the implications of these requirements.

Watch the full podcast episode at: www.youtube.com/watch?v=fArV...

9 months ago 0 2 0 0
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The difficulty of communicating legal and security risks to boards is "getting worse", and boards need to quickly increase their skills diversity to compensate for this, per @armstrongjp.bsky.social's recent interview with ISMG.

Watch the full interview at: www.inforisktoday.com/boards-leave...

10 months ago 1 1 0 1

There's a real issue imho with boards not having the skills to deal with bet-the-company tech issues like #cybersecurity #ai & #ransomware. Here's my 60 second take on the issues & consequences

10 months ago 1 1 0 0
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Driving Compliance: Car Tech & Data Protection in the UK & EU Vehicle technology (often called car tech or connected cars) is becoming increasingly sophisticated, with the use of AI, GPS trackers, inbuilt software, in-car and exterior cameras and sensors, weighi...

We've been looking at connected cars & some of the current legal issues in automotive puntersouthall.law/insights/dri...

10 months ago 0 0 0 0
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Happy days writing the book & glad it still makes the stack!

10 months ago 1 0 0 0
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It is easier than ever to build AI-powered programs that can influence employees or steal data - this poses serious risks to corporate security.

Here, @armstrongjp.bsky.social explains why it is so crucial that companies remain aware of how their employees use AI.

www.l-ev8.com

10 months ago 0 1 0 0
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L-EV8 — Jonathan Armstrong is named to the NYSBA AI & Emerging Tech Comittee We are very pleased to announce that our director Jonathan Armstrong has been invited to serve as the only non-US based lawyer on the New York State Bar Association’s new AI & Emerging Technologies Co...

We are very pleased to announce that our director @armstrongjp.bsky.social has been invited to serve as the only non-US based lawyer on the New York State Bar Association’s new AI & Emerging Technologies Committee!

You can read more via our news post below:

www.l-ev8.com/news/jonatha...

10 months ago 1 1 0 0
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Did you know that the global cost of cybercrime was over $9 trillion in 2024? The recent cyberattack on M&S illustrates just how severe the danger can be.

Here, @armstrongjp.bsky.social explains why boards need to include more members with cybersecurity expertise.

www.l-ev8.com

11 months ago 0 1 0 0