Former "Professional McKenzie Friend" named in judgment for using hallucinating AI caselaw.nationalarchives.gov.uk/ewfc/b/2026/71
Posts by Jonathan Armstrong
Our new #Techlaw10 podcast on #openclaw & #agenticai puntersouthall.law/insights/tec... #law #infosec
Our new film on #openclaw & #agenticai risk puntersouthall.law/insights/tec... #law #InfoSec
Just two minutes into one 76-minute audio call observed by Fowler, the person trying to get help from the company asks to speak to a human. The AI voice bot responds: “I am fully equipped to address your needs efficiently and can resolve your issue right away. Whereas connecting with a live agent may involve a short wait.” Just a few minutes later, the bot struggles to complete the task it is asked about. “I am facing some errors while assisting you with your plan. Can I transfer your call to our live agent who will help with your request?” In one text transcript, which begins near 11 am and ends at 1:30 pm, a person speaking with the Samantha “AI virtual voice” grows increasingly frustrated with the replies. “Where's my technician?” they repeat 28 times in a row. After getting some more responses they were unhappy with, the transcript shows, the person repeats: “You’re a computer. You’re a computer. You’re a computer.”
NEW: US retailer Sears left a database of people's interactions with its AI chatbot exposed to the internet—including 3.7 million chat logs and audio files of chats.
Terrible for privacy, but also people were quick to get pissed off with the bots
I've been talking to ISMG on #openclaw & #agenticai risks www.govinfosecurity.com/openclaw-exp...
A measure of the lengths criminals will go to to exploit fairness in the justice system www.legalfutures.co.uk/latest-news/...
Some thoughts on the legal issues with the #openclaw compromise & tips when using #agenticai puntersouthall.law/insights/ope... #ai #techlaw
Our take on the SFO guidance on #compliance programs bit.ly/sfocorp
We had the great pleasure to hear our director @armstrongjp.bsky.social present on AI as part of the CIMA Yorkshire CPD Summit at Leeds United Football Club on Friday.
Visit us to find out more about how our expertise can help your organisation thrive in the age of AI:
www.L-EV8.com
A new film from ISMG with me chatting about North Korea hiring scams www.bankinfosecurity.com/how-to-block... #infosec #sanctions #law
AI literacy is fast becoming the new frontier of compliance law, thanks to Article 4 of the EU AI Act - but what does this actually mean for your business?
Make sure to read @armstrongjp.bsky.social's recent article on the implications.
www.l-ev8.com/news/why-ai-...
Super article - if its any comfort I had a similar experience (but a new job not a wedding) and the BP exercises are worth doing. And I'm always told I notice it more than other people do. Happy to chat if it would help.
UK government report based on internal civil service trial finds Copilot doesn’t increase productivity, and indeed makes Excel take longer and with more errors, and requires Powerpoint users to have ‘corrective action’ applied to their outputs. www.theregister.com/2025/09/04/m...
The EU AI Act is reshaping the liability landscape around AI. Businesses must adapt.
@armstrongjp.bsky.social’s recent article for the European Business Review outlines exactly what this entails.
Learn how your business can stay compliant and competitive with us:
www.L-EV8.com/how-to-get-a...
Um, guys? ChatGPT's new 'agent mode' is advanced enough that employees can have it do all their training courses for them. Let the implications of that sink in.
#compliance #HR #riskmanagement #cybersecurity #AI
www.radicalcompliance.com/2025/08/14/u...
Our new film on the US AI Action plan vs the EU AI Act youtu.be/i5OtVOtyXmM?...
Some thoughts on the EU #AI Act GPAI code of practice which comes in on Saturday puntersouthall.law/insights/the... #techlaw #law
Under the EU AI Act, companies must provide AI literacy training - and cannot rely on AI providers to do so.
In the latest episode of the TechLaw10 podcast, @armstrongjp.bsky.social discusses the implications of these requirements.
Watch the full podcast episode at: www.youtube.com/watch?v=fArV...
The difficulty of communicating legal and security risks to boards is "getting worse", and boards need to quickly increase their skills diversity to compensate for this, per @armstrongjp.bsky.social's recent interview with ISMG.
Watch the full interview at: www.inforisktoday.com/boards-leave...
There's a real issue imho with boards not having the skills to deal with bet-the-company tech issues like #cybersecurity #ai & #ransomware. Here's my 60 second take on the issues & consequences
We've been looking at connected cars & some of the current legal issues in automotive puntersouthall.law/insights/dri...
Happy days writing the book & glad it still makes the stack!
It is easier than ever to build AI-powered programs that can influence employees or steal data - this poses serious risks to corporate security.
Here, @armstrongjp.bsky.social explains why it is so crucial that companies remain aware of how their employees use AI.
www.l-ev8.com
We are very pleased to announce that our director @armstrongjp.bsky.social has been invited to serve as the only non-US based lawyer on the New York State Bar Association’s new AI & Emerging Technologies Committee!
You can read more via our news post below:
www.l-ev8.com/news/jonatha...
Did you know that the global cost of cybercrime was over $9 trillion in 2024? The recent cyberattack on M&S illustrates just how severe the danger can be.
Here, @armstrongjp.bsky.social explains why boards need to include more members with cybersecurity expertise.
www.l-ev8.com