Medway Council | Agent‑Ex: Search goes live 🎉
As part of Medway’s Medway 2.0 digital transformation, Agent‑Ex: Search allows residents to ask questions via text or voice, supports translation into 70+ languages, and improves overall accessibility.
View Agent‑Ex: Search LIVE 👉 www.medway.gov.uk
The Highland Council has launched its refreshed website 🎉
The redesigned site makes it easier for residents to find information, access services and get support faster, with simpler navigation, clearer content and a mobile-friendly design.
Check out the refreshed site 👉 www.highland.gov.uk
Congratulations to our customers recognised at the iESE Public Sector Transformation Awards last night 🎉
A special shoutout to:
🏆 Lichfield District Council - Winner of Council of the Year
🏆 Runnymede Borough Council - Winner of best use of Digital Technology & Data Insight
We’re proud to see The London Borough of Hillingdon go live with the first phase of its refreshed website, designed to make it easier for residents to find information, complete tasks online, and access services with confidence.
View the new website 👉 pre.hillingdon.gov.uk
It was great to be at #UKGovCamp in Birmingham last Saturday!
David Eaton and Alison Hook were in attendance, spending the day talking with customers, meeting new faces, sharing experiences, and learning from others across local and central government.
Join us on 21st Jan at 10am for “From Confusion to Clarity: Leveraging Service Design & Jadu Connect”.
Learn how Medway Council transformed 29 forms & 72 workflows in just 6 months, by combining user-centred service design with low-code tech.
Register now: digitaltransform.org.uk/2025/12/from...
This week was our 25th birthday! 🥳
A quarter of a century ago today, our founders Suraj Kika, CEO and Andy Perkins, CTO, began what would become an incredible journey - building Jadu.
We’d love to hear from you - what Jadu moment stands out for you?
Every student question tells a story.
With Agent-Ex: Search, universities can see the trends behind those stories, identifying where students are struggling, which services are under pressure, and where support can be improved.
See how intelligent search is driving change.
www.jadu.net/agent-ex
Accessibility isn’t a checkbox - it’s a culture.
Together with our partners at Shaw Trust, we’ve created a powerful new film that shares the real-life experiences of blind and visually impaired individuals navigating the digital world.
Watch the full video: youtu.be/HvyEId4MLKY?...
We’re thrilled to share that Suraj Kika, Jadu's CEO, has been ranked 21st in the Digital Leaders AI100, a list recognising the 100 most influential people driving AI adoption across the UK.
Check out the full list here 👉 awards.digileaders.com/AI100List
NEWS: Hillingdon Council forms strategic partnership with Jadu to power its digital platform.
Moving away from its legacy platform to implement the full Jadu Digital Platform, Hillingdon are marking a major step forward in enhancing digital services for residents.
👉 www.jadu.net/news/article...
Proud to be listed on the DL AI 100 list! awards.digileaders.com/AI100-Vote
@jadu.net have focused so heavily on bringing AI and agentic experience to the mainstream of Gov & HigherEd - since #AI has so much to offer and is a fundamental enabler for creating a truly accessible web.
Voting is open!
NEWS: Medway Council selects Jadu AI, Agent-Ex: Search, to transform digital self-service.
Vince Maple, Leader of Medway Council, said:
“We are committed to making it easier for our residents to access the information they need, when they need it”
Read the full story 👉 www.jadu.net/news/article...
The Jadu team will be attending events across the globe this year, sharing insights, connecting with customers, and showcasing the latest innovations ✨
We regularly add new events, so check out our events page to see where we’ll be next: www.jadu.net/events
What a start to Hyland #CommunityLIVE25 in Las Vegas! ✨
Day one kicked off with the Government User Group session, which we proudly co-hosted with our partner i3 Verticals.
Later today, our CEO, Suraj Kika, is hosting 'The Agentic Curveball. Here are the details:
📍 Pisa Room
🕓 Starts at 3:30pm
What happens when a local authority thinks differently… and then delivers?
Swindon Borough Council and Jadu have spent nearly a decade working together to modernise local public services.
This October, we’re coming together to reflect on the journey so far and share what’s next.
🎟️ bit.ly/4fLiQGG
Watch Paul Boyd, CIO at Medway Council, share a behind-the-scenes look at digital transformation, from battling with 44 disconnected systems to launching Medway 2.0 with a focus on service design, intelligent automation, and the power of Jadu Connect.
🎬 Watch the session: hubs.li/Q03yJzWH0
Wondering where to find us? Stay in the loop with everything we’re building together!
💼 LinkedIn: linkedin.com/company/jadu
📸 Instagram: instagram.com/JaduGroup
🌐 Bluesky: jadugroup.bsky.social
📘 Facebook: facebook.com/JaduGroup
▶️ YouTube: youtube.com/jaduvideo
📝 Threads: www.threads.com/@jadugroup
BLOG: The UK’s pothole crisis 🚧
Potholes aren’t just frustrating - they’re costing councils money, damaging vehicles, and undermining public trust in infrastructure. With 630,000 potholes reported across the UK last year alone, the problem is getting worse.
🔗 blog.jadu.net/blog/the-uks...
Search that speaks your customers’ language.
AI-generated answers in over 70 languages. Typed or spoken.
Accessible, compliant, inclusive.
Meet Agent-Ex: Search.
Learn more and book a demo now 🔗 www.jadu.net/agent-ex
We’re excited to announce that Barnet Council will be at the Jadu Academy 2025!
📍 Woburn House, London
📅 Tuesday 8th July
💡 Jadu customers only
Limited places available, save your spot today: www.eventbrite.co.uk/e/jadu-acade...
NEWS: Staffordshire County Council is transforming how residents engage with highways services. By implementing Community Central, the council has delivered a more efficient, transparent, and user-friendly experience for citizens and elected members.
Read the story 👉 www.jadu.net/news/staffor...
What a great evening last night at the LGC Awards to celebrate UK Local Government and their achievements over the past year ⭐
Huge congratulations to all our customers who won; @newhamcouncil.bsky.social @oxfordcitycouncil.bsky.social @watfordcouncil.bsky.social @oldhamcouncil.bsky.social 👏
Come to our next customer masterclass webinar, which will focus on understanding Jadu Central content types.
📆 Tuesday 17th June 2025
🕦 11am GMT / 6pm AWST / 8pm AEST / 6am EDT
📍 Zoom
Sign up: us06web.zoom.us/webinar/regi...
*Please note, this webinar is for Jadu customers only.
Meet Agent-Ex: Search 🚀 - Jadu’s NEW AI-powered search agent that understands intent, responds in over 70 languages via text or speech, and delivers fast, accurate, accessible answers. Plus, it works across any CMS, globally!
No chatbots. Just more intelligent search.
www.jadu.net/agent-ex
Celebrating Pride 2025 🌈
June is more than just a month of rainbow flags; it's a time to honour the history, struggles, and triumphs of the LGBTQIA+ community.
Read more about our reflections and commitments this Pride Month 👉 blog.jadu.net/blog/celebra...
Lichfield District Council launches Jadu Agent-Ex: Search.
Lichfield District Council will deliver Jadu Agent-Ex: Search, Jadu’s first Agentic AI product under its new Agent-Ex (Agent Experience) platform.
Read the press release 👉 www.jadu.net/news/lichfie...
🎉 Exciting day at the Whitespace Connect event!
We're thrilled to have Paul Johnson, Customer Success Consultant, and David Eaton, Public Sector Director at Jadu, joining our partner in Birmingham today.
If you're attending, be sure to stop by the Jadu booth and say hi! 👋
#WhitespaceConnect #Jadu
We're joining Databank Innovation Day! 🚀
Taking place in Phoenix, AZ, Lincoln, NE, and online, it's a day dedicated to digital transformation and innovation.
@surajkika.bsky.social will be speaking in Phoenix:
📆 12th June
🧠 The Age of Agents
🕑 2:00 - 2:20
👉 www.databankimx.com/innovation-d...
Huge thanks to everyone who joined us for our event in collaboration with Medway Council 🚀
We explored how Medway leads the way in citizen-first, data-driven transformation by redesigning services from the ground up and using Jadu Connect to drive efficiency and better outcomes for residents.
