A promotional image for Preseem's success story about internet provider Mascon, describing how the ISP cut support call times and wait times by 50% by using the platform.

Mascon ISP went from a 70% abandoned call rate & 20-min avg call times → sub-15% abandonment & single-digit minutes, just by consolidating 7 tools into one platform.

The kicker: they now call subscribers before problems become outages.

Great ISP ops story 👇
preseem.com/success-stor...

Preseem is hosting the inaugural Proactive ISP Summit — May 5–6, 2026.

Theme: AI in Action 🤖📡

Two days of practical, honest conversations about how AI is reshaping broadband operations. 15+ speakers. 10+ sessions. Completely free.

Register free 👉 proactiveispsummit.com?utm_campaign...

200,000+ customers. One platform. 🌐

Discover how Herotel uses #Preseem to unify their fiber and fixed wireless network operations, slash troubleshooting time, and move to a proactive support model.

Full case study here: preseem.com/success-stor...

Call it the Floodlight Effect 🔦

See your network in high resolution with #Preseem and find out exactly where the bottlenecks are hiding.

Read why streamlined operations are essential for regional #ISPs in 2026: preseem.com/2025/12/why-...

Tired of high call volumes and long troubleshooting sessions? Preseem helps your customer support team quickly identify the root cause of network issues, reducing training costs and improving customer satisfaction💡Give your team the tools they need to succeed! preseem.com/2024/07/netw...

☑️ Stay in the know and catch up on all the latest #BEAD program updates, major #broadband industry reports, and evolving regulatory changes with our #FixedWireless and #Fiber monthly roundup for August: preseem.com/2025/09/fixe...

Tired of reactive solutions? 😩 Preseem helps #ISPs switch to a proactive, data-driven strategy for growth. Understand your network, identify new customer opportunities, and reduce churn before it starts. Learn how to grow smarter: preseem.com/growth/

Have you heard? Preseem's RF Score now supports #Tarana equipment, giving #ISPs instant visibility into signal quality issues before subscribers even notice 👀

One metric across all vendors means network teams can focus on solutions, not systems 😎 Get all the details: preseem.com/2025/08/intr...

Is network congestion slowing your #ISP down? The latest Preseem blog dives into the top 4 business problems faced by #Fixed Wireless & #Fiber ISPs, including network capacity management and poor individual connection quality. Learn more: preseem.com/2025/08/top-... #NetworkManagement

Did you know 85% of #Starlink customers live in rural areas? That means most #WISPs have likely lost customers to them recently. Find out ways to stop the churn, including emphasizing your local roots, price advantage, and hands-on support 👉 preseem.com/2025/03/stop...

We've analyzed conversations with our customers and prospects to come up with a list of the 3 Most Common Network Problems for #FixedWireless ISPs 🔎 Find out what they are in our latest blog: preseem.com/2025/06/thre... #FWA #WISP

What's the correlation between the number of connected clients and RF utilization on #Tarana APs? 🤔 Check out what we found when we dug into #Preseem customer data: preseem.com/2024/11/tara...

📢 #ISP subscribers want more than just "faster speeds." Find out what they really care about, and what your ISP can do to attract AND retain more customers: preseem.com/2025/04/beyo... # ISPs #WISPs #RuralBroadband

What are the four essential techniques for analyzing #FixedWireless and #Fiber network data to deliver real business value, drive growth, and improve operations and efficiency? Find out here 👉 preseem.com/2024/11/anal... #NetworkManagement #ISPs

#FiberConnect2025 was fire🔥Thanks to all the #fiber operators who stopped by our booth, and thanks to the FBA for another great show (and some spicy wings)! 🤙

Take a #Preseem product (de)tour to see how we're helping fiber #ISPs add some sauce to their network ops :) preseem.com/tours-networ...

✈️ The #Preseem Team is heading to #FiberConnect2025 in Nashville June 1-4! Head to booth 684 to hear how we're helping #fiber #ISPs improve efficiency, save on training and support, and increase deployment agility. Read our conference preview: preseem.com/2025/05/fibe... See you in the Music City! 🎵

Learn how #Preseem helped a California #WISP upgrade 50% of their subscribers to new packages, significantly reduce churn, optimize network performance, and reduce support volume to "two or three calls a day." Read the Fastco success story 👉 preseem.com/success-stor... #RuralBroadband #FixedWireless

Diagnosing the cause of slow-internet issues can be frustrating for #ISP customer support reps, especially when there’s an unhappy subscriber on the line. Find out how to solve those issues quickly and efficiently in #Preseem by watching our recent webinar 💡▶️ preseem.com/webinars/sol...

Want to learn how to proactively identify RF and Access Point issues, reduce support calls, and find upsell opportunities? Join our webinar tomorrow at 2 p.m. Eastern for all the answers! 💡 Register here: preseem.wistia.com/live/events/...

Find out what's happening at #FiberConnect2025 with our preview blog on the sessions and events you won't want to miss. If you'll be in Nashville for the conference, visit the Preseem Team at booth 684! preseem.com/2025/05/fibe... #FiberBroadband #RuralBroadband #BroadbandForAll

What do subscribers really want? Hint: It's no longer just "faster speeds." Find out what factors are influencing consumers today, and what your regional #ISP can do to attract and retain more customers: preseem.com/2025/04/beyo... #WISPs #RuralBroadband

We analyzed #Tarana G1 link rate success from the tens of thousands of devices we monitor across our customer base. Find out how they did, what causes plan speeds to exceed link rates, and more in our latest study 👉 preseem.com/2025/02/from... #NetworkManagement #WISPNetworking

"Stop chasing rabbits. Start solving problems." Find out how Idaho #ISP AirBridge Broadband uses Preseem to save thousands of dollars on hardware, reduce truck rolls by 20%, and lower subscriber churn risk: preseem.com/success-stor... #RuralBroadband #NetworkManagement #WISP

Has your #WISP been losing subscribers to #Starlink? Find out our top 5 remedies to stop the bleeding: preseem.com/2025/03/stop... #RuralBroadband #NetworkManagement #WISPs #FixedWireless

"Game-changing." "Staggering." "Head and shoulders above everything else." These are just a few ways our customers have described #Preseem (we're blushing 😊). Check out the 10 most popular reasons why they chose us here: preseem.com/2024/09/10-r...

With demand for wireless data ever-increasing, network quality and customer service have become more important than speed for #ISPs hoping to attract and retain subscribers. Find out why in our latest blog: preseem.com/2025/04/beyo... #NetworkManagement #RuralBroadband

Learn how a California #WISP with 5K subscribers has used #Preseem to significantly reduce churn and support calls, upgrade 50% of their customers to new service packages, and optimize network performance: preseem.com/success-stor... #NetworkManagement

Preseem's pre-built integration with Tarana’s advanced #FixedWireless equipment provides #ISPs with unified visibility into detailed subscriber and traffic-based metrics, giving you more insight and control over your network's performance! Learn more: preseem.com/integrations...

Discover 4 essential techniques for analyzing #FixedWireless and #Fiber network data that will: Deliver Real Business Value 📈 Drive Growth 🌱 and Improve Operations and Efficiency 💪 Check 'em out 👉 preseem.com/2024/11/anal...

Learn how Preseem's proactive platform eases network troubleshooting issues for regional #ISPs 😎 Proactively find and fix issues, reduce support calls, and drive growth 🚀 preseem.com/2024/07/netw... #FixedWireless #Fiber #RuralBroadband #NetworkManagement