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How to Resolve Conflicts with a Remote Coworker Most of us avoid or delay uncomfortable conversations even with people who sit beside us. It’s natural to dislike confrontation. Now imagine how easy it is to let concerns fester when your teammate…

Enter the conversation as free of judgment as possible. Then describe your reaction with no attempt to pretend it’s objectivity. Finally, ask an open-ended question to start a productive dialogue.

Absorbing deep knowledge won’t happen overnight. But frequently asking two powerful questions can put you on the right track: “Why?” and “Can you give me an example?”

The CEO View: Defending a Good Company from Bad Investors A conversation with former Allergan CEO David Pyott

"The agency model’s extreme version of shareholder centricity is flawed in its assumptions, confused as a matter of law, and damaging in practice."

The Performance Management Revolution Hated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review’s biggest limitation, the authors argue, is…

The problem with performance reviews is that they hold employees accountable for what they did last year, at the expense of improving performance today and tomorrow.

How to Hire for Emotional Intelligence A standard interview won’t test for it.

One of the reasons we see far too little emotional intelligence in the workplace is that we don’t hire for it.

Why You Should Watch Out for Your 5-Year Job Anniversary Don’t let yourself become a prisoner.

If your organization won't help you out of a career ditch, do it yourself.

How to Stay on Top of Your Team’s Projects—Without Micromanaging The most effective leaders understand that line of sight — clearly seeing what’s happening across workstreams and deliverables—doesn’t happen by accident. It’s something you have to engineer. To stay…

To map your work effectively, focus on two things: how deep you go—and how often you communicate. sbee.link/g3bjxv4p8h

The Definitive HBR Strategy Glossary Over the past several decades, HBR has published numerous articles about how best to develop strategy. This glossary contains descriptions of more than 40 of them, from A-Z, complete with videos and…

Our guide to all things strategy, from “adjacency expansion” to “value stick.”

How Leaders Undermine Their Own Authority Executive coach Peter Bregman on how indecision, poor judgment, and misplaced values chip away at a leader’s impact.

🎧 Here's what you can do when your leaders are indecisive, unprofessional, or value the wrong things.

Shake Shack’s Digital Playbook: More Tech, Same Hospitality? How a fast-casual favorite retools its guest experience with kiosks, apps, and a data-driven touch.

🎧 How fast-casual favorite Shake Shack retools its guest experience with kiosks, apps, and a data-driven touch.

Is the C-Suite Right for You? An executive gets coached through deciding whether she really wants a C-level role.

🎧 Questions to ask yourself to decide if you really want a C-level role.

Finding Joy When You Have Limited Free Time A conversation with HBS professor Leslie Perlow on why small doses of joy can make you a better leader and lead you to a more satisfying life.

🎧 Why small doses of joy can make you a better leader and lead you to a more satisfying life.

Have You Built Up Your Conflict Intelligence? A conversation with Columbia professor Peter T. Coleman on handling tension in your organization.

🎧 Leaders need to know the essential ingredients to "conflict-intelligence," like adaptability and creativity—and how they can help you run a better organization.

Our Favorite Management Tips on Communicating Like a Leader Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we’ve compiled seven of our favorite tips on being a gracious communicator, talking to…

A curated list from one of HBR’s most popular newsletters.

Age Inclusion Is Your Company’s Next Competitive Advantage Demographic change isn’t coming—it’s here, and it’s reshaping labor markets, consumer behavior, and economic growth. Businesses that cling to youth-centric product and talent strategies alone risk…

Demographic change is here, and it’s reshaping labor markets, consumer behavior, and economic growth.

How AI Is Reshaping Supplier Negotiations AI is revolutionizing supplier negotiations, driven by the need for speed, scalability, and strategic agility in complex supply chains. Initially used for automating low-value tasks, AI can now play…

Initially used for automating low-value tasks, AI technology can now play a crucial role in key procurement decisions.

New Research on How to Get Workplace Rituals Right Plenty of research espouses the benefits of team rituals, including boosts in employee performance and motivation. However, most of the existing literature examines simple rituals (like a team…

A checklist of dos and don’ts to maximize engagement and mitigate common negative experiences.

A Data-Based Approach to Delegating Delegation is not an uncommon challenge. Many leaders know that they should be delegating some of their tasks, but often struggle to identify meaningful tasks to delegate. Using a time log to track…

A four-step exercise for effectively offloading tasks.

Should Your Business Use a Generalist or Specialized AI Model? Choosing the right generative AI architecture is crucial for professional problem-solving applications. Generalist models excel in enterprise applications due to their versatility and ability to…

Choosing wrong gen AI architecture can lead to inefficiency, create liability, and erode trust among stakeholders.

Where Traditional Succession Planning Falls Short The potential upsides of effective succession planning are huge, and yet most companies are not realizing these benefits, even though many are spending countless hours on the effort. Although most…

Let's review the key pivots needed to make succession planning work.

New Research on How Layoffs Affect the Labor Market When a recession hits or is looming, many companies turn to layoffs in order to preserve cash and maintain flexibility in the face of economic uncertainty. However, new research on U.S. corporations…

Companies and policymakers should work together to retain workers amid economic downturns.

Will Your Gen AI Strategy Shape Your Future or Derail It? By studying 100 brand implementations of gen AI, researchers have discovered four archetypes for how companies are using the technology strategically. Bold innovators seek to reshape their markets…

By studying 100 companies, researchers have identified four ways to strategically implement gen AI.

Q&A: Professor Robert Sutton on Communicating Difficult Decisions as a Leader In today’s uncertain economy, leaders must navigate the delicate task of delivering bad news, such as layoffs or project cancellations, with empathy and transparency. Robert Sutton’s framework,…

Why Sutton’s classic framework remains relevant 16 years later.

To Recover from Burnout, Regain Your Sense of Control When you’re burned out, you often feel like your circumstances are out of your control But this victim mindset only blocks you from doing anything about your situation. Instead, you need to believe…

If your burnout is beyond repair, consider looking for a new job. But changing your mindset and taking small actions can have more power than you think.

How Coca-Cola, Netflix, and Amazon Learn from Failure Too many leaders live in fear of mistakes, missteps, and disappointments. But if you’re not prepared to fail, you’re not prepared to learn. In May, right after he became CEO of Coca-Cola Co., James…

How companies use missteps to move forward. buff.ly/0FvA31V

Pressure Doesn’t Have to Turn into Stress Four steps to stop it.

Understand that stress is caused not by other people or external events, but by your reactions to them.

How to Handle Stress in the Moment Silence the negative voice in your head.

When stress that comes from life and work intertwine, it can compound and make everything harder. Handling the feelings in the moment is the first step.

Mindfulness switches on divergent thinking, improves attention, and nurtures courage and resilience in the face of skepticism and setbacks.

A 3-Step Process to Break a Cycle of Frustration, Stress, and Fighting at Work When we have a conflict at work, most of us blame the other person — an incompetent boss, a passive aggressive colleague, or the resource-hoarding peer in another department. But having fewer…

Having fewer disagreements at work starts with working on yourself, breaking a cycle of frustration, stress, and conflict.