Thomas-Symonds said Capita had been aware of "the scale of the challenge”, having been told to plan for up to 100,000 work in-progress cases in July 2025, “but failed to deliver the IT automation and portal functionality required when the service went live”
www.civilserviceworld.com/professions/...
The new Royal Mail statutory pension scheme contract with Capita has been terminated, a Cabinet Office minister has said, after the services group “failed to deliver numerous milestones”.
uk.finance.yahoo.com/news/capita-...
Capita won disastrous UK pensions gig after acing performance checks
Top civil servant tells MPs bid was strong on quality and value for money
www.theregister.com/2026/04/17/c...
#CivilServicePensionScheme
Capita lacked ‘detail and thoroughness’ in planning botched Civil Service Pension Scheme takeover
CEO of former civil service pension administrator claims Capita’s pre-takeover processes were inadequate
www.computerweekly.com/news/3666418...
Scam warning over DWP payment to pensioners – two million at risk - The warning comes following more than 25,000 fraud referrals over the past year.
www.express.co.uk/news/politic...
#LaterLifeAmbitions
CSPA General Secretary Sally Tsoukaris discussed Capita and civil service pensions on the @BBCRadioScot Breakfast show - features 2 hours 18 mins in.
www.bbc.co.uk/sounds/play/...
#CivilServicePensionScheme #capitanamarvel
Are you experiencing problems with your Civil Service pension?
Our Pensions Manager can provide support to members and advocate on your behalf.
Join today for just £3 a month.
www.cspa.co.uk/membership/
#Capita #CivilServicePensionScheme
Last week our Pensions Manager, David Luxton, delivered a webinar hosted by Charity for Civil Servants, exploring challenges facing the Civil Service Pension Scheme following its transition to Capita.
🎥 The recording is now available:
www.cspa.co.uk/news/pension...
Civil Service Pension Scheme: Cat Little explains decision to outsource
An assessment in 2021 of the delivery model for the administration of the Civil Service Pension Scheme concluded that outsourcing was the “least risky” option.
www.civilserviceworld.com/professions/...
Capita offers to pay for continued use of surge staff- Around 140 staff from HMRC's Surge and Rapid Response Team are currently supporting Capita with the Civil Service Pension Scheme recovery
www.civilserviceworld.com/professions/...
Stormont ministers have approved extra money to widen a support package for households which use home heating oil.
The executive has pledged £19.2m to go along with the £17m already set aside for the scheme from the UK government.
www.bbc.co.uk/news/article...
#Energy
Throughout the year we will be sharing information on our campaign focus areas. Those topics we feel strongly about and are fighting for on behalf of our members.
This month we are discussing transport.
www.cspa.co.uk/news/campaig...
‘I’m borrowing from my children to survive because of pension provider delays’
Almost 800 civil servants apply for government support as crisis-hit contractor fails to pay out on time.
www.telegraph.co.uk/money/pensio...
#Capita #CivilServicePensionScheme #CivilServants
The surprising effect of loneliness on the brain of older people.
Loneliness may cause initial cognitive decline, but research suggests it doesn’t speed up dementia
www.independent.co.uk/news/health/...
One in six (16 per cent) retirees in the UK have either already re-entered employment (8 per cent) or are considering doing so (8 per cent).
www.independent.co.uk/bulletin/new...
#OlderPeople #PensionerPoverty #LaterWorkingLife
We have CSPA Groups & Branches throughout the UK who meet regularly and combine campaigning on issues affecting pensioners with social activities and events. New members are always very welcome.
www.cspa.co.uk/membership/
Retired or nearing retirement with questions or issues with your Civil Service pension?
Join the Civil Service Pensioners’ Alliance for trusted advice, case support and a strong voice on your behalf.
You don’t have to navigate it alone.
www.cspa.co.uk/membership/
Covering elections to the Scottish Parliament, Senedd Cymru and many local authorities across England, the guide explains why these elections matter and how devolved and local level decisions affect issues such as social care, housing, transport and local services.
www.cspa.co.uk/news/2026-el...
Carer’s Allowance turns 50. CSPA has signed the Carer Poverty Coalition letter calling for a comprehensive review so carers are properly valued, supported to work and protected from poverty.
www.cspa.co.uk/news/carers-...
An interesting piece from Capita on AI and trust in public services. Somewhat curious, though, given the ongoing failures in Civil Service Pension Scheme administration.
www.civilserviceworld.com/news/article...
In 2019 the UK Govt changed the rules so couples can only claim pension-age benefits like Pension Credit when both partners have reached State Pension age.
The impact has been devastating for around 60,000 couples.
www.independentage.org/about-us/cam...
The Cabinet Office said further action would now be considered and confirmed it had reported the latest incident to the ICO, which is investigating the breach.
www.telegraph.co.uk/money/pensio...
#Capita #CivilServicePensionScheme
With major elections taking place across Great Britain on 7 May 2026, Later Life Ambitions, has produced a practical toolkit to help members and supporters ensure the voices of people in later life are heard.
www.cspa.co.uk/news/2026-el...
You’ve worked hard your whole career — now let us protect what you’ve earned.
CSPA has campaigned for over 70 years to defend Civil Service pensions and fight for better care, health & transport.
Join from £3/month 👉 www.cspa.co.uk/membership
There is a familiar narrative that public sector pensions are somehow excessive – “gold-plated”, even. The average civil service pension is just over £10,000 a year. That’s hardly a lavish reward for a lifetime of public service.
www.laterlifeambitions.co.uk/post/when-go...
Civil Service Pension Scheme: Retirement modeller delayed...
HMRC second permanent secretary Angela MacDonald acknowledges this is "disappointing news"
www.civilserviceworld.com/professions/...
@ageingbetter.bsky.social are warning that the rise state pension age for men and women from 66 to 67, could consign around 100,000 people on the cusp of pension age into poverty.
ageing-better.org.uk/news/state-p...
The online Annual Benefit Statement (ABS) interface on the Civil Service Pension Scheme portal has been taken offline while Capita works through the resolution of technical issues.
www.cspa.co.uk/news/why-can...
#CivilServicePensionScheme #Capita
