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Posts by Tristan Kromer

Claude hallucinated we worked with the Austrian Federal Forestry Service. No source = no way to catch it. Provenance has to be a first-class object.

kromatic.com/blog/agentic...

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Claude hallucinated that we'd worked with the Austrian Federal Forestry Service. Nearly ended up in our marketing copy. No source citation = no way to catch it. That's why provenance has to be a first-class object, not an afterthought.

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Innovation became a department instead of a discipline at most large companies. AI is heading the same way: a board agenda item owned by the CTO while everyone nods. If your CEO reports on AI separately, it hasn't permeated the company. kromatic.com/blog/stop-putting-ai-on-your-board-agenda

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Harvard + Microsoft studied orgs with hundreds of active AI deployments and near-universal tool adoption. Individual productivity gains were 'trapped inside individual workflows.' The bottleneck isn't the tech. It's org design.

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HBS found AI users were 19 percentage points less likely to get correct answers when working outside AI's capability boundary. The Consumer trap is real.

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Same between humans and same between agents!

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How we use AI matters more than whether we use it.

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Most of us are using a Ferrari to drive to the mailbox. Six levels of AI adoption, from Bystander to Architect.

kromatic.com/blog/ai-adop...

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Reverse Customer Development a.k.a. Thank God for Earlyvangelist We're fortunate that our earlyvangelist are the ones who're passionate enough to grab us by the collar if necessary and get us moving in the right direction

Early adopters don’t just buy — they teach. Reverse customer development means listening deeply and letting real user behavior shape the product, not assumptions. 👂✨
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#EarlyAdopters #CustomerDevelopment #LeanStartup #BuildMeasureLearn #ProductGrowth #Innovation #StartupMindset

3 weeks ago 0 0 0 0
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What Is an AI Innovation Strategy? Most enterprise AI programs are failing — not because AI doesn't work, but because companies are treating a technology as a strategy. An AI innovation strategy means applying AI to accelerate your…

42% of companies abandoned most AI initiatives in 2025. Not because AI doesn't work... because they measured it wrong.

AI isn't a strategy. It's a technology. The strategy is compressing your learning cycles.

1 month ago 0 1 0 0
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Your AI Agents Have Amnesia. Here's the Fix. AI agents forget everything between sessions — and so do most innovation teams. A RAG system over your experiment archive fixes both problems at once.

AI agents have the same institutional memory problem as your innovation team. Every new session starts blank. The rediscovery tax just got automated.

Your AI Agents Have Amnesia. Here's the Fix. →

1 month ago 0 0 0 0
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Two Sided Marketplace-Customer Development with Network Effects Two Sided Marketplace-How does customer development differ with regards to products which require a network effect to be useful? Short answer: No one knows.

Network effects aren’t magic — they emerge when real users find real value and bring others along. Build strong fundamentals first, then watch the network grow.
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#NetworkEffects #CustomerDevelopment #LeanStartup #BuildMeasureLearn #StartupMindset #ProductGrowth #Innovation

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Top Takeaway - Startup Lessons Learned for Team Alignment In April I was able to go to the Startup Lessons Learned for Team Alignment Conference and had my world rocked. I thought I had a minimum viable product.

The biggest startup lesson isn’t a trick — it’s consistency: learn fast, iterate faster, and always lead with evidence over ego. 🧠🔄
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#StartupLessons #LeanStartup #BuildMeasureLearn #Entrepreneurship #Innovation #ContinuousLearning #ProductDevelopment

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Whoa! Cool! Your project?

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Discover how AI is revolutionizing innovation. Explore its power to ideate, validate, and make data-driven decisions while avoiding pitfalls like bias and mediocrity. Learn actionable insights to harness AI responsibly for breakthrough results in your innovation processes. AI can improve ideation, validation, and support decision-making in the future. However, current implementations of AI within innovation teams can cause laziness and mediocrity. We are at risk of…

AI isn’t just a tool — it’s a partner in innovation. It speeds up learning, accelerates experimentation, and helps you test more ideas faster. Use it to augment judgment, not replace it.
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#AI #Innovation #BuildMeasureLearn #LeanStartup #FutureOfWork #Experimentation #StartupMindset

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How a few technological tipping points reshaped society in unforeseen ways, and how innovators saw opportunity in the unknown. We are living through a major revolution in AI technology. It’s not the invention that changes our lives, it’s the way the inventions are adapted to real use cases. AI is going to change our lives…

AI is a technological tipping point. The real advantage isn’t the tech itself — it’s how innovators apply it to real problems.
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#AI #Innovation #TechnologicalTippingPoint #LeanStartup #BuildMeasureLearn #FutureOfWork #StartupMindset

2 months ago 0 0 0 0
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Community innovation helps us intertwine technological advancements with social betterment, where the focus on financial returns is augmented by a type of social ROI – investments that pay off in resilient, empowered communities Financial ROI and social ROI are complementary, not competitive. Innovation for the community requires participation from the community. Artificial intelligence will soon be considered part of the…

Community isn’t a cost — it’s a multiplier. When innovators share insights, challenges, and experiments, the ROI isn’t just dollars — it’s collective learning that accelerates everyone. 🔄✨
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#CommunityInnovation #ROI #LeanStartup #BuildMeasureLearn #CollectiveLearning #StartupMindset

2 months ago 0 0 0 0
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Skillset and mindset training must be integrated into a complete innovation stack to have any chance of delivering real impact. Innovation teams have relied on workshops and culture change to drive outcomes. But skill and mindset training alone won’t achieve results. We must drive data flow through the entire organization to…

Innovation training fails when it teaches answers instead of habits. Real innovation comes from doing — experimenting, failing, learning — not just watching slides.
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#Innovation #LearningByDoing #LeanStartup #BuildMeasureLearn #ContinuousLearning #StartupMindset

2 months ago 0 0 0 0
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Lean Enterprise & Innovation Ecosystems “Lean Enterprise” is a myth. The best way for an enterprise company to emulate a startup is by nurturing an innovation ecosystem.

Lean enterprise innovation isn’t a department — it’s how every part of the org learns fast, experiments smart, and makes decisions with real evidence. buff.ly/2c7MV4u

#LeanStartup #Innovation #BuildMeasureLearn #EnterpriseInnovation #StartupMindset #ContinuousLearning #SystemsThinking

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Why Are You Starting Your Innovation Program from Scratch? – Kromatic Blog Your innovation program should be the right one for your company, but it doesn’t have to be wholly original. There's a time to create, and a time to borrow.

Before you build innovation from scratch, look at what already works in your org. Often, the biggest wins come from amplifying existing strengths, not reinventing them. buff.ly/69eyAYX

#Innovation #LeanStartup #BuildMeasureLearn #CorporateInnovation #StartupMindset #Leadership #GrowthThinking

3 months ago 1 0 0 0
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Rules of Thumb for Quantitative Experiments – Kromatic Blog A quick-and-dirty reference doc for flawless quantitative experiment design.

Quantitative experiments don’t need perfection — just clarity. Before you run one, ask: what decision will this actually change? If you can’t answer that, maybe don’t run it yet. buff.ly/px7cQ7y

#Experimentation #LeanStartup #BuildMeasureLearn #DataDriven #StartupMindset #ProductScience

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Innovation Ecosystem Design Using Liebig’s Law of the Minimum – Kromatic Blog Grow your innovation ecosystem by applying Liebig’s Law of the Minimum to help you identify your limits and boundary constraints.

Innovation ecosystems thrive not by abundance, but by strengthening the weakest link. Focus on the bottleneck — that’s where growth actually happens. 🌱 buff.ly/AnrN8cT

#InnovationEcosystem #LeanStartup #BuildMeasureLearn #DesignThinking #StartupMindset #SystemsThinking

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Applying Innovation Metrics and Objectives by Department – Kromatic Blog To make sure your company’s innovation ecosystem functions at the department level, focus on your innovation KPIs.

Innovation metrics shouldn’t be one-size-fits-all. What matters in engineering isn’t the same as in marketing or sales — tailor metrics to each department’s role in learning and value creation. buff.ly/54KSrfh

#Innovation #Metrics #LeanStartup #StartupMindset #ProductDevelopment #Leadership

3 months ago 1 0 0 0
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Customer Profile Template: Cheat Sheet – Kromatic Blog The customer profile template is a useful tool in answering “Who is my customer?” It does so by acting as a consolidated repository of your assumptions.

A good product starts with a clear customer persona. Stop building for “everyone” and define the someone you’re actually serving.
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#CustomerPersona #UX #LeanStartup #ProductDesign

3 months ago 0 0 0 0
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Guest Post: 5-Steps to Lean Startup Prioritization That Actually Works Lean startup prioritization: a good idea that even though on paper makes sense, in real life it’s creating more hustle than it solves.

Good prioritization is simple: focus where uncertainty is high and impact is big. Everything else can wait.
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#Prioritization #LeanStartup #ProductStrategy #StartupLife

4 months ago 2 0 0 0
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How Many Customer Interviews are Enough to Verify Your Assumptions How many customer interviews are required to test unproven assumptions? Every block of stone has a statue inside it and it is the task of the founder.

You don’t always need large samples to start learning. Even with a small group — if you test intentionally and interpret with care — you can still verify assumptions and move forward.

Small-sample checks = early insights. Validate early, build smart.
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#LeanStartup #Experimentation

4 months ago 2 0 0 0
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Guest Post: A Lean Startup Pitch to Investors If you are a Lean Startup practitioner, your Lean Startup mindset should also to some extent carry over when lean startup pitch to investors.

A great investor pitch isn’t big visions — it’s real learnings. Show what you’ve tested, not what you’re guessing.
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#LeanStartup #StartupLife #BuildMeasureLearn

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Business Card Fishbowl Leads = Sales Leads Startups do not have the time or the budget to waste trying to filter through hundreds of cards from business card fishbowl.

🎣 Collecting leads isn’t the same as finding customers. A bowl full of business cards means nothing if no one’s truly interested.

Read more 👉 buff.ly/VzTfzHI

#LeadGeneration #Sales #StartupLessons #CustomerDiscovery

4 months ago 2 0 0 0
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Adaptive Strategy – Kromatic Blog Even the best-laid plans need to adapt and evolve to developing circumstances, by building agility into how we conceive and implement adaptive strategy in the first place.

Strategy is a set of hypotheses. Build adaptive strategy into your process.
kromatic.com/blog/adaptiv...
by @trikro.bsky.social and Susie Braam #prodmgmt

4 months ago 1 1 0 0
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Glaringly Obvious with Tristan Kromer Podcast Interview: Keep experiments focused and easy to evaluate

Great to appear on the Glaringly Obvious podcast with with Brian Zmijewski

4 months ago 1 0 0 0