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Posts by Ben Darfler

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Six Rules for Designing Company Goals Six rules for turning goal-setting from a spreadsheet exercise into an operating system.

Companies constantly overthink goals: "Goals are a communication tool. That’s it." mollyg.substack.com/p/six-rules-...

2 weeks ago 0 0 0 0
Every layer of review makes you 10x slower We’ve all heard of those network effect laws: the value of a network goes up with the square of the number of members. Or the cost of commun...

Read past the title and stay for the leaning on Deming in an attempt to see around the AI corner. apenwarr.ca/log/20260316

2 weeks ago 0 0 0 0

Running multiple Claude Codes feels like managing a daycare with the constant nags of questions and approvals. It's exhausting.

I can't wait for async closed loop agents to fully mature. At least for the rote work and toil.

3 weeks ago 0 0 0 0

You haven't lived until you share library account passwords to maximize holds across every account in the family

4 weeks ago 1 0 1 0
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Relocating Rigor - The Phoenix Architecture The Discipline That Looks Like Recklessness

I'm collecting perspectives on a vibrant software engineering practice for the AI future. I appreciate the thinkers who are finding a middle way between the hype and the doom. - aicoding.leaflet.pub/3mbrvhyye4k2e

4 weeks ago 1 0 0 0
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Strategic choices: When both options are good Real strategy means choosing between two good options and accepting all the consequences--even the painful ones you don't like.

Another excellent strategy article from Jason Cohen longform.asmartbear.com/strategic-ch...

1 month ago 0 0 0 0
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LinkedIn Pulse

I appreciate the pattern style presentation of these communication tools: www.linkedin.com/pulse/commun...

1 month ago 0 0 0 0
Build Your Personal AI Assistant with Claude Code How to automate the low-stakes tasks consuming your time so you can focus on the high-stakes decisions that actually matter

So all of the sudden everyone is basically doing this now

www.ronforbes.com/blog/build-y...

1 month ago 1 0 0 0
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Shift From “Product First” to “Product Last” “Product first” was supposed to deliver what best serves customers. It’s now mostly feature factories & order taking. Let’s fix it.

"Don’t start with product, features, ideas, or hypotheses. Start with a good understanding of target audiences’ tasks, experiences, and pain points. Be solution-agnostic early in your process. Avoid the feature factory and order taking." rbefored.com/shift-from-p...

2 months ago 1 0 0 0

GM: Charisma check.

Mamdani: [rolls natural 20]

GM: that’s a d6 how did you

Mamdani: [direct to camera] Did you know you can check out board games at your local public library? 😊

2 months ago 33569 6979 223 186
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the honeycomb connector is basically the only connector we have enabled company-wide on our claude team account! it’s very good!

2 months ago 8 2 1 0
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Supportive and Demanding = Wise Leadership – Discovery in Action This relatively simple yet powerful concept has been popularised through Angela Duckworth in her book Grit: The Power of Passion and Perseverance.  It was originally presented as a parenting model…

Ever since coming across "Demanding and Supportive" a few months ago, I find myself thinking about it and referring back to it regularly. discoveryinaction.com.au/supportive-a...

2 months ago 1 0 0 0

honestly, this.

3 months ago 12 1 1 0
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Output vs Outcome vs Impact - Crisp's Blog Here is an attempt to establish a definition of Output, Outcome and Impacts! It is based on my interpretation of the work of Jeff Patton, Marty Cagan and Clayton Christensen, with some good input…

Regular refresher on the distinction between product output, customer outcomes, and business impacts.

4 months ago 0 0 0 0
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Above the Line Leadership: The Shift from Control to Freedom - Prodigy Edge Leadership isn’t about having the right answers. It’s about how you see—yourself, your team, and the moment you’re in. Are you showing up in a way that reacts, or one that creates? This is the…

I love when Buddhist content crosses over into leadership content. This maps nearly 1:1 with RAIN - Recognize, Accept, Investigate, Nurture
prodigyedge.com/leadership-i...

4 months ago 1 0 0 0
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Engineering management's foundational skills. Draft Navigating ambiguity Impact Across Timeframes Ensure your areas of responsibility make progress across both the short and long term: Work on multiple clocks. Deliver today’s commitments while…

Well, that's an inspiring/intimidating list.

lethain.com/categories-e...

4 months ago 1 0 0 0
Honeycomb Canvas AI Copilot adoption since BETA launch

277 teams (with colourful people in the graphic) doing 4,500 AI-assisted investigations (graphic: user: "latency's spiking again" robot: let's trace it back. analyze (trace_id=247...)

Honeycomb Canvas AI Copilot adoption since BETA launch 277 teams (with colourful people in the graphic) doing 4,500 AI-assisted investigations (graphic: user: "latency's spiking again" robot: let's trace it back. analyze (trace_id=247...)

I was pretty skeptical about AI in observability. but 277 teams have run nearly 4,500 investigations with @honeycomb.io's Canvas since our beta, and it's actually... good?

What convinced me: I've been at Honeycomb almost 7 years and Canvas has taught me things about our own systems I didn't know.

4 months ago 20 6 1 0
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The OARB framework: Why you should appeal to self-interest when giving feedback You must give your recipient a reason to change. Go straight for what will hit them in the gut: appeal to why they'll personally benefit.

"OARB framework (Observation, Assertion, Repercussion, Benefit)"

Another great framework from Wes Kao, similar to the SBI framework (Situation, Behavior, Impact)

4 months ago 0 0 0 0
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Unusual tips to keep Slack from becoming a nightmare 2021-05-11communicationremote-workscaling

I love this hack - "A useful pattern to apply everywhere is: I’ll document the answer to this question, in exchange for you providing the answer to this question."

www.rubick.com/unusual-tips...

4 months ago 1 0 0 0
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Sales, then logistics That note you’re writing? It's probably a sales note in some capacity. Don’t jump straight into the logistics if your recipient isn’t sold yet.

"There’s an order of operations: Folks must be sold, and only then, will they find the logistics relevant and valuable … This framework of “sales, not logistics” applies to any situation where you want to get a person or group of people to take action."

newsletter.weskao.com/p/sales-not-...

5 months ago 1 0 0 0
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How to get an enthusiastic yes Most people suck at asking for things. Here's an easy framework for how to ask (and get a yes).

"To increase the chances of getting a "yes," try this exercise. Once you’ve drafted your note, ask yourself: What part of this mentions things that mostly benefit me? What parts benefits the other person? Why would they eagerly say yes to this?"

newsletter.weskao.com/p/how-to-get...

5 months ago 2 0 0 0
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Work requests are not “favors” Framing a work request as a favor uses social capital and makes you look incompetent. If your request is reasonable, ask respectfully and confidently.

This one hit hard. "framing requests as a favor is … intellectually lazy. When you can’t fall back on framing as a favor, you’re forced to actually think about why your request is important for the business."

newsletter.weskao.com/p/work-reque...

5 months ago 0 0 0 0
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Issue 80: The Goldilocks Principle of Operational Scaling How Chiefs of Staff can find the ‘just right’ balance between structure and speed

I'm always looking to find structure without bureaucracy. "Favor principles over rules: Guidelines anchored in principles travel further than rigid instructions. Instead of prescribing every step, set clear expectations and empower teams to adapt."

askachiefofstaff.substack.com/p/issue-80-t...

5 months ago 0 0 0 0

Every time I open a new sponge: why didn't I do this sooner?

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Strategy as a Series of Beliefs I’m always looking for better ways to distill strategy. My favorite strategy author is Richard Rumelt, who wrote Good Strategy, Bad Strategy and the more recent but less acclaimed follow-on, The…

A great take on going one level deeper with strategy - "Add beliefs to [Rumelt's strategy] framework. More precisely, separate the diagnosis into present truths and future beliefs." kellblog.com/2024/05/12/s...

6 months ago 2 0 0 0
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Execs care about revenue. How do we get them to care about outcomes? This post was originally published to my newsletter subscribers (12k of them now). If you’d like to get these in your inbox sign up here. If there’s one metric that matters to all executives, it’s…

Don't love dunking on execs, but this process of building out KPI trees is super powerful.
Execs care about revenue. How do we get them to care about outcomes? jeffgothelf.com/blog/execs-c...

6 months ago 1 0 0 0
Jimmy Kimmel is Back!
Jimmy Kimmel is Back! YouTube video by Jimmy Kimmel Live

As I was saying…

6 months ago 36017 7892 1679 795
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OKRs without objectives are only half the story Lots would prefer to skip objectives and head straight or the key results. This is only half the story. Here's how to get the objective into the story.

There is so much focus put on good KRs that I've absolutely fallen into the trap of over indexing on the KRs and ignoring the Os. This is a great reminder to ask "what 'story' the numbers will tell when we achieve them?" jeffgothelf.com/blog/okrs-wi...

6 months ago 1 0 0 0
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How-to: At what level should I write my OKRs? Here's how to set the proper level for your Objectives & Key Results so you can set goals your team can achieve.

I've been thinking a lot about how OKRs scale with a company. At some point, the style of OKRs starts to differentiate at different levels. There can no longer be a one size fits all approach. jeffgothelf.com/blog/how-to-...

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