Companies constantly overthink goals: "Goals are a communication tool. That’s it." mollyg.substack.com/p/six-rules-...
Posts by Ben Darfler
Read past the title and stay for the leaning on Deming in an attempt to see around the AI corner. apenwarr.ca/log/20260316
Running multiple Claude Codes feels like managing a daycare with the constant nags of questions and approvals. It's exhausting.
I can't wait for async closed loop agents to fully mature. At least for the rote work and toil.
You haven't lived until you share library account passwords to maximize holds across every account in the family
I'm collecting perspectives on a vibrant software engineering practice for the AI future. I appreciate the thinkers who are finding a middle way between the hype and the doom. - aicoding.leaflet.pub/3mbrvhyye4k2e
I appreciate the pattern style presentation of these communication tools: www.linkedin.com/pulse/commun...
"Don’t start with product, features, ideas, or hypotheses. Start with a good understanding of target audiences’ tasks, experiences, and pain points. Be solution-agnostic early in your process. Avoid the feature factory and order taking." rbefored.com/shift-from-p...
GM: Charisma check.
Mamdani: [rolls natural 20]
GM: that’s a d6 how did you
Mamdani: [direct to camera] Did you know you can check out board games at your local public library? 😊
the honeycomb connector is basically the only connector we have enabled company-wide on our claude team account! it’s very good!
Ever since coming across "Demanding and Supportive" a few months ago, I find myself thinking about it and referring back to it regularly. discoveryinaction.com.au/supportive-a...
honestly, this.
Regular refresher on the distinction between product output, customer outcomes, and business impacts.
I love when Buddhist content crosses over into leadership content. This maps nearly 1:1 with RAIN - Recognize, Accept, Investigate, Nurture
prodigyedge.com/leadership-i...
Honeycomb Canvas AI Copilot adoption since BETA launch 277 teams (with colourful people in the graphic) doing 4,500 AI-assisted investigations (graphic: user: "latency's spiking again" robot: let's trace it back. analyze (trace_id=247...)
I was pretty skeptical about AI in observability. but 277 teams have run nearly 4,500 investigations with @honeycomb.io's Canvas since our beta, and it's actually... good?
What convinced me: I've been at Honeycomb almost 7 years and Canvas has taught me things about our own systems I didn't know.
"OARB framework (Observation, Assertion, Repercussion, Benefit)"
Another great framework from Wes Kao, similar to the SBI framework (Situation, Behavior, Impact)
I love this hack - "A useful pattern to apply everywhere is: I’ll document the answer to this question, in exchange for you providing the answer to this question."
www.rubick.com/unusual-tips...
"There’s an order of operations: Folks must be sold, and only then, will they find the logistics relevant and valuable … This framework of “sales, not logistics” applies to any situation where you want to get a person or group of people to take action."
newsletter.weskao.com/p/sales-not-...
"To increase the chances of getting a "yes," try this exercise. Once you’ve drafted your note, ask yourself: What part of this mentions things that mostly benefit me? What parts benefits the other person? Why would they eagerly say yes to this?"
newsletter.weskao.com/p/how-to-get...
This one hit hard. "framing requests as a favor is … intellectually lazy. When you can’t fall back on framing as a favor, you’re forced to actually think about why your request is important for the business."
newsletter.weskao.com/p/work-reque...
I'm always looking to find structure without bureaucracy. "Favor principles over rules: Guidelines anchored in principles travel further than rigid instructions. Instead of prescribing every step, set clear expectations and empower teams to adapt."
askachiefofstaff.substack.com/p/issue-80-t...
Every time I open a new sponge: why didn't I do this sooner?
A great take on going one level deeper with strategy - "Add beliefs to [Rumelt's strategy] framework. More precisely, separate the diagnosis into present truths and future beliefs." kellblog.com/2024/05/12/s...
Don't love dunking on execs, but this process of building out KPI trees is super powerful.
Execs care about revenue. How do we get them to care about outcomes? jeffgothelf.com/blog/execs-c...
As I was saying…