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Still lost in the system: the urgent need for better NHS admin | The King's Fund A year on from our December 2024 poll, our latest research shows no improvement in people’s experiences of NHS admin. NHS admin plays a central role in shaping how people experience and perceive the N...

"latest research shows no improvement in people’s experiences of NHS admin. NHS admin plays a central role in shaping how people experience and perceive the NHS" www.kingsfund.org.uk/insight-and-...

There are several versions of this floating around. What stands out for you in this one? I am interested in strong psycjological safety existing when the work demands are low - does thoughtful demand & resource remove the focus on psychological safety ? (image HR Hacking)

Burnout behaviours - some you will be familiar with. They all have some validity but number 7 has me thinking at this moment - what are you interested in from the list? (image HR Hacking)

Now... pause for a moment. Consider the situation you are in & deploy these concepts (not sure they are laws !!) I did just that after a meeting last week & the event took on a different meaning & I left with some ideas that has shifted...

Consider what boundaries mean - In your role - my responsibility, not my responsibility. In your relationships - that's acceptable, that's not acceptable. Now judge when boundaries need testing, reinforcing, challenging, crossing... (image Julia Wood)

1.3M views · 30K reactions | What do you do when you're faced with an irreversible, transformative decision but have insufficient information? | Mini Philosophy What do you do when you're faced with an irreversible, transformative decision but have insufficient information?

In life we cannot make the perfect decision and constantly seeking information doesn't change that - how much information is enough information - remain curious, engage in experiences... www.facebook.com/philosophymi...

"My entire life changed when I realized that I would never want to trade lives with the people I read books about" www.sahilbloom.com/newsletter/t...

"Learn something new every day" 10 ways to adapt - my top action. Something about you, something about them, something about it, something about why, something about the moment, something for today, something for tomorrow... learn something new everyday us4.campaign-archive.com?e=fdb91df1aa...

More Feedback Isn't Necessarily Better The biggest takeaway from our research is this: The vast majority of managers do not provide feedback often enough. For the most part, micromanagement is a rare occurrence. However, while most manager...

Are you conciously planning the frequency of feedback for the members of the team or is it an 'as and when' process - plan by considering a few ideas and concepts... brucetulgan.com/more-feedbac...

Future of the NHS, saviour of the high street? High hopes for health hub in a Barnsley shopping centre Transfer of medical services from hospital to former Wilko store is improving healthcare access and boosting footfall

"Future of the NHS, saviour of the high street? High hopes for health hub in a Barnsley shopping centre" www.theguardian.com/society/2026...

"Health care is a team game with good admin at its heart" thenhsalliance.org/news/health-...

People in north of England twice as likely to be killed in accidents as Londoners, report finds Safety charity warns deaths are rising overall and closely linked to deprivation

Inequality - "People in north of England twice as likely to be killed in accidents as Londoners" - data isn't the problem, or the complete picture, or the answer, but it is a clue. Curiosity should follow about what to do next... www.theguardian.com/society/2026...

In the 1880s, a French engineer called Maximilien Ringelmann ran a curious experiment. He asked people to pull a rope. First alone. Then in a group. Ringelmann measured the force in both cases. The…... In the 1880s, a French engineer called Maximilien Ringelmann ran a curious experiment. He asked people to pull a rope. First alone. Then in a group. Ringelmann measured the force in both cases. The ...

"So which is it? Do groups make us lazy? Or brilliant? - The answer depends on how you design for it" Ringelmann or Galton ??? www.linkedin.com/posts/joost-...

"If it isn't experienced, it probably isn't learned" think that through when you design your L&D approach... www.linkedin.com/posts/matthe...

The Leader on a Donkey - Leadership Freak The leader’s high horse is a donkey. You have a unique set of abilities, but not everyone is remarkable. Very few managers are remarkably gifted. Assume you aren’t one. About one in 10 people possess ...

"Very few managers are remarkably gifted. Assume you aren’t one. About one in 10 people possess the talent to manage. Companies get talent decisions wrong 82% of the time" leadershipfreak.blog/2026/04/14/t...

NI becomes first part of the UK to offer paid miscarriage leave Northern Ireland becomes first part of UK to bring in legal entitlement for parents affected by miscarriage at any stage of a pregnancy to have paid leave.

"Two weeks will make such a difference': UK first as NI brings in miscarriage leave" outstanding - good managers did this, good managers do more, recruit, develop, support effective compassionate management... www.bbc.co.uk/news/article...

Men to get better health support through innovative partnership Partnership with Movember and People’s Health Trust to trial new approaches to improve men’s health.

"Too many men across the country are living shorter, less healthy lives, particularly those in our most disadvantaged communities" I like "learn what genuinely works for men" a statement we should apply to all to find best ways forward rather than simple fixes that don't. www.gov.uk/government/n...

Changing NHS funding model would be a ‘pointless distraction’, finds IPPR | IPPR Analysis of 22 countries reveals tax-funded healthcare systems are cheaper and have lower admin costs  The best way to fix the NHS is change the way money

"Changing NHS funding model would be a ‘pointless distraction’, finds IPPR" there is no system that makes healthcare cheap or easy - so people be prepared to pay & tackle the hard www.ippr.org/media-office...

Hire Leaders for What They Can Do, Not What They Have Done The next time you are filling a leadership role, ask yourself three questions. First, does the candidate have the skills to be a high-performing contributor or the skills to be an effective leader? Th...

Hire for future potential not past glories - the question is too short 'tell us of a time when...' it should be 'tell us of a time when... & what skills has that left you with that will help in this new role?' hbr.org/2019/08/hire...

3 Performance Management Mistakes with HR That Undermine Your Leadership Avoid key performance management mistakes that can weaken your leadership. Learn how to partner effectively with HR.

How, when & why you involve HR in performance management matters - 3 mistakes - 1. Asking HR to Do Your Work for You 2. Going to HR Too Late 3. Using HR as a Threat letsgrowleaders.com/2026/04/13/3...

The 6 Sense-Making Questions - Leadership Freak Sense-making is map-making. You don’t respond to events. You respond to what events mean. Sense-making runs on questions. You usually don’t notice your sense-making questions. You feel the conclusions...

"You don’t respond to events. You respond to what events mean - Sense-making runs on questions" leadershipfreak.blog/2026/04/14/t...

Healthy Leadership (751) "Clarity, Expectations & Feedback - That's how you stop working in silo's around here" It is often said that “what gets measured gets done”. It’s a rather simple phrase but with deep significance in the setting of measures and the consequences for achieving them or not.

Healthy Leadership (751) "Clarity, Expectations & Feedback - That's how you stop working in silo's around here" www.linkedin.com/pulse/health...

Why Healthcare Communication Skills Training Needs the Human Touch Join us for our Advanced Communication Skills Training and discover how experiential learning in a safe, supportive environment can enhance your confidence, improve patient outcomes, and reduce profes...

"Why Healthcare Communication Skills Training Needs the Human Touch" - as we race to AI training, online modules & remote webinars - what learning has a human being to human being requirement? www.christie.nhs.uk/christie-ins...

"6 discharge lounge best practices" examples from the US - what are the best practices, essential details, effective processes we have for discharge lounges in NHS www.beckershospitalreview.com/care-coordin...

"New NHS guidance on how to support move from child to adult services" healthcareleadernews.com/news/new-nhs...

What We Feel, Others Feel If our emotions are contagious, why not spread a little sunshine?

"What We Feel, Others Feel - If our emotions are contagious, why not spread a little sunshine?" www.psychologytoday.com/us/blog/brai...

NHS Profit Map

"How much is leaking out in profit from the NHS in your local area?" www.nhsprofitmap.org.uk

Patient Safety Courses Our courses are carefully structured to cover all the PSIRF requirements – but we can also tailor and edit them to meet your specific requirements.

Patient Safety Courses - www.nhsprofessionals.nhs.uk/partners/aca...

Manager don' always say : 'Thank You'. Sometimes it sounds like... 'of course you can have that time you need off, don't worry', 'I'm putting the kettle on, who wants a drink', - today notice who is offering you a little love, care & attention...