Participate if you:
- Are at least 18 years old
- Currently live in the United States
- Can read and understand English

Link to paper: bit.ly/4la41yG

Session: Group Behaviors and User Experiences
Room number: New Stage A
📅 Thursday, 26 June from 10:45 to noon, local time

We also offer guidance for future research to develop more rigorous and holistic models of participants, deepening our understanding of XAI tool use

For instance, we identified a significant link between confidence and conscientiousness, consistent with prior work on personality/trust and visualization-assisted decision-making

We rigorously verified that the linear modeling conventional to this line of research doesn’t fully capture the complexity of user characteristics for XAI. In contrast, our holistic exploratory analysis involving non-linear modeling and qualitative data uncovered rich insights

Research on how user characteristics shape XAI tool use has been stuck in a rut, with contradictory findings and an inability to replicate relationships between user characteristics and decision-making that have been well-established outside of XAI (e.g., effects of personality, prior experience)

Why do we keep measuring user characteristics for XAI like it’s a straight line when it’s a tangled web? At #FAccT2025, I’m presenting my first paper (advised by @harmankaur.bsky.social) on how we can rethink measurement for a fuller picture. Read: bit.ly/4la41yG

Our paper won an Honorable Mention at #chi2025! We call for CHI researchers to fundamentally shift away from our status quo of undermining the epistemic authority of marginalized users @michaelann.bsky.social @taliabhatt.itch.io @nusealab.bsky.social
programs.sigchi.org/chi/2025/pro...