Passing an accessibility audit in 2026 is a milestone. Sustaining compliance after that is the real work.
Accessibility has to be built into how content is created, not a one-time project.
#DigitalAccessibility #Governance #ComplianceStrategy #InclusiveDesign #PublicSector
Plain language helps everyone access information clearly and confidently.
Clear language isn’t a “nice to have.” It’s accessibility. ✍️
Plain language helps people find information faster, supports cognitive disabilities, and improves access for non-native speakers.
It aligns with WCAG—so it’s compliance, not just best practice.
#PlainLanguage #Accessibility #WCAG
EC is knowledgeable, helpful, collaborative, and quick to respond. They create great websites. Danielle Carrigan, Communications Manager, Office for Academic Clinical Affairs
14 disconnected sites. Inconsistent structure. No room to scale.
We unified UMN OACA’s flagship site + 13 subsites into one accessible Drupal platform with structured content and governance built for growth.
One cohesive system. Built to scale.
#HigherEdWeb #Drupal #UXDesign
Web projects evolve. But the risk is how to manage scope creep.
You can still capture every request, and turn it into a defined task with clear scope and priorities. The question is when it gets done -- now or in a post-launch phase.
electriccitizen.com
#WebStrategy #ProjectManagement
An accessibility strategy that relies on a plugin is not a solution. It is a liability.
“Just add a widget” sounds simple — until you open your PDF library.
Many organizations have 1,000s of inaccessible PDFs. Third-party tools can flag issues, but real fixes often mean moving content to HTML.
Accessibility isn’t a widget. It’s structural.
#WebAccessibility #UXStrategy
A clear page summary makes your content easier for both people and search engines to understand.
SEO isn’t just keywords—it’s clarity and structure. 🌐
Search engines (and AI results) favor content that’s easy to scan. A short page summary at the top helps your content earn featured snippets, highlighted answers, and stronger voice search performance.
#SEO #ContentStrategy #UX #WebContent
Accessibility is no longer just about websites—it’s about every digital touchpoint, from PDFs to videos, and every organization serving the public.
Under the updated ADA rules, accessibility now applies to all digital content on government-funded websites—including PDFs. Now is an important moment to take a fresh look at how accessible your full digital ecosystem really is.
#Accessibility #ADACompliance #DigitalAccessibility #InclusiveDesign
The project manager and developers were all well-organized, friendly, and excellent communicators. Working with them was a breeze and they work at lightning speed! Iva Goldsmith, University of Wisconsin
Grateful for the opportunity to collaborate with the University of Wisconsin on the Student Union website. Thoughtful partnership, clear communication, and shared goals made for a smooth and productive experience from start to finish.
#Grateful #ClientAppreciation #UniversityOfWisconsin
Visibility is the first step to reliability. If you cannot see the problem, you cannot fix it.
Many government sites lack performance monitoring, so IT teams only spot issues after citizens experience crashes. Regular tracking and load testing is essential for reliable public services.
#GovTech #WebsiteReliability #DigitalServices #PublicTrust #UXDesign
PDFs are one of the most common ways organizations share information—but are yours accessible?
Improving accessibility doesn’t have to be overwhelming. Take inventory, prioritize what matters, and focus where it counts. Small steps can make a big difference.
#DigitalAccessibility #ADACompliance
Dated content management systems are more than inconvenient. They can lead to reduced public trust.
When was the last time you updated your CMS? Legacy systems in websites create technical debt, struggle under traffic spikes, and risk crashes or security issues.
Reliability starts with modern infrastructure and proactive upgrades.
#GovTech #CMS #WebsiteReliability #CyberSecurity
Clear navigation helps people find what they need and helps AI understand your site. Design for both to keep your website effective and trustworthy.
Even with AI search, website still need clear navigation. Well-designed menus and structured content help people find what they need—and help AI give accurate answers too. Navigation isn’t obsolete; it’s essential.
#UXDesign #AI #WebDesign #GovTech #SiteNavigation #UX
concerned adult couple getting advice from a consultant
When legal questions are urgent, trusted information matters. ⚖️
We partnered with LawHelpMN to launch a new immigration legal help page that brings key resources—know-your-rights info, legal aid, and guidance—into one place.
#GovTech #LegalAid #WebDesign
PDFs are everywhere—but if they’re not accessible, they leave people out.
PDFs are everywhere—but many orgs lose track of them and aren’t sure they’re accessible 📄 Compared to web pages, PDFs can be tricky with assistive tech and mobile. Accessibility isn’t about removing them—it’s about using them wisely 💡
#DigitalAccessibility #PDFAccessibility
two members of Electric Citizen's team at a conference table
We’re heading to DrupalCon North America 2026 in Chicago, March 23–26! We’ll be speaking at the Government Summit and exhibiting at booth #113. Stop by and say hello if you’re attending.
#DrupalCon #Drupal #GovTech #DigitalGovernment #OpenSource
An unsupported CMS isn’t just outdated—it’s a liability waiting to happen.
Using unsupported software isn’t just risky—it’s a compliance issue. 🚨 Without updates, gov sites become targets. Drupal 7 is end-of-life; upgrades aren’t optional—they’re essential to protect data & citizens.
#GovTech #CMSUpgrade #WebSecurity #CivicTech #DigitalGovernment
Your website evolves—choose a partner who evolves with it.
Your gov website isn’t a one-and-done project—it’s a living platform. 🌱 Choose a partner focused on long-term support, maintenance, and adapting to tech & regulation changes. Ask about client retention & lasting gov relationships.
#GovTech #CivicTech #WebMaintenance #WebSecurity
Your website should empower your team, not slow them down.
Is your CMS slowing your team? ⏳ If every update needs an IT ticket, it’s holding you back. Legacy gov platforms often lack drag-and-drop tools, reusable components, and intuitive editing—time for a system built for modern workflows.
#GovTech #CMSUpgrade #WebEfficiency
AI is built on public knowledge—its true measure will be whether it serves society or just profit.
💰📈 Profit vs. Public Good: Who should AI serve? Built on public research & collective knowledge, AI now shapes modern life. Should we have a public AI infrastructure—like public broadcasting—to ensure access for all? Purpose matters.
#EthicalAI #AIForAll #TechForGood
A public website isn’t just tech—it’s trust. Reliability comes from planning, monitoring, and care, not chance.
Website failures aren’t just technical—they’re a trust issue. Reliable digital services require planning, monitoring, and a focus on security, accessibility, and accuracy. Reliability is built, not accidental.
#GovTech #DigitalServices #WebsiteReliability #InfoSec
Access for all is not just best practice, it is a responsibility we cannot ignore.
Relying on color alone or timing out sessions too fast blocks people from services they need. Accessibility must be built in from day one and monitored continuously—every citizen deserves equal access.
#Accessibility #InclusiveDesign #GovTech #UXDesign #DigitalEquity
Every delay or failed deployment can affect real people—modern DevOps protects both your systems and the citizens who rely on them.
"Never deploy on a Friday” is a joke, but failed updates can shut down critical services any time. Legacy systems and poor DevOps make even small bugs risky. Reliable, well-tested deployments are essential for public trust.
#DevOps #GovTech #DigitalServices #WebsiteReliability #PublicTrust
Honored to share that the Department of Biomedical Engineering website we recently launched is a Web Excellence Awards winner 🏆 Grateful to partner on work that advances research, education, and impact.
👉 https://loom.ly/a_hejaY
#WebAwards #HigherEdWeb #WebDesign
Accurate content is more than information, it is public trust in action.
Multiple departments manage government websites, but without clear content governance, critical updates slip through the cracks. Strong communication and regular reviews keep sites accurate, trustworthy, and citizen-focused.
#ContentGovernance #GovTech #DigitalServices #PublicTrust #UXDesign
AI search relies on well-structured content. Clear navigation, URLs, links, and layouts help AI understand your site, provide accurate answers, and prevent missed or misleading info.
#UXDesign #AI #GovTech #SiteNavigation #InformationArchitecture
When a government website fails, it’s not just data at risk. It’s people, privacy, and trust. Every system you protect keeps someone’s life secure.
💻 Government sites hold sensitive data—one unpatched vulnerability can expose millions of records. Security and privacy aren't optional; it’s everyone’s responsibility. Protecting data protects public trust.
#CyberSecurity #GovTech #PublicTrust #InfoSec #DataPrivacy
Clear, structured, and valuable content keeps visitors engaged and ensures your site meets today’s higher expectations.
Even with AI search, users still visit websites—and expect clarity. Confusing layouts or disorganized content drive them away. Clear navigation and structured content keep users engaged, build trust, and make your site discoverable.
#UXDesign #AI #WebDesign #GovTech #SiteNavigation
When it comes to government websites, the best partner isn’t the biggest—it’s the one who truly understands your citizens.
Biggest mistake state agencies make? Choosing web vendors for size, not gov experience. Big firms often outsource, leaving slow, low-priority sites. In gov, essentials matter: fast load times, accessibility, and clear content.
#GovTech #CivicTech #AccessibilityMatters #WebPerformance
A modern CMS saves time, protects data, and keeps your website responsive to citizens’ needs.
Does every content tweak to your organization's website need help from IT?
💸 If your CMS slows your team or risks security, it’s time to upgrade. Modern tools save time, protect data, and keep gov sites running smoothly.
#GovTech #CMSUpgrade #WebSecurity
Strong government websites are built on inclusive access and uncompromising security.
Accessibility & security aren’t optional—they’re legal requirements. ⚖️ Gov sites need partners who prioritize WCAG, Section 508, and NIST-level security from day one, not as an afterthought. 🔒
#GovTech #AccessibilityMatters #WebSecurity #CivicTech