To be fair, it’s solid research for Parkopedia’s needs (they sponsored the study). Early-stage research, directional feedback, etc. The issue is when it gets treated like generalizable market demand or readiness for infrastructure investment.
I downloaded the report. They conducted focus groups + in-session surveys: 30 total participants, all from Chicago. Controlled demos, no real-world use. Not statistically meaningful, and it skips data governance, security, or payment system complexity. Not sure why it's even being cited.
New Deafheaven is incredible. UO will have to grow on me because comparison is the thief of joy, and I just wanna feel the way it felt when I heard DTGL for the first time.
Asking about the tool was eye opening...if we hadn't known about it, braille display users could have skewed our study results. It's also a piece of technology we would have never intentionally recruited for (I do now). Learn something new everyday!
The first time I was fortunate to run a usability study with blind users, one participant FLEW through the tasks screen reader-only participants couldn't get through b/c they used a braille display. I woudn't have known about it had we not asked about tech in our screener. Such an incredible tool!
Shameless plug, I created userexperience.directory, which has a research method selection wizard to help juniors I work with branch out of their standard usability tests. I launched it recently, so still needs love, but I'm working on anonymizing templates and real protocols to add as samples.
I get the same notification, but with "Salesperson". I've never worked in sales nor do I ever plan to, but I have tons of connections in sales roles from previous IT contracts, so I assumed it was pulling titles from your network.
Beautiful work. An agency site that's straight to the point about what they offer AND lets me scroll at whatever pace I want? Love to see it.
Thanks so much for sharing!
That is, running studies with participants of varying abilities. I learned it's incredibly difficult to simulate how someone uses assistive technology (often fast 5x speed for screen readers, tons of shortcuts) or customizes their device's features to meet their needs.
Thanks for taking a look and sharing! Great point, my goal for the accessibility evaluation page next week is to add a recruitment plan template and some best practices for running moderated studies... The stuff I learned the hard way with blind/low vision participants.
Have you ever considered how much perception of technology impacts user adoption? I wrote a garden note with some thoughts on user agency and error tolerance, and a study idea I'd love to explore someday.
Here's a little demo!
I published a design review tool for better documentation and collaboration in Figma! Tag frames/objects with comments & status (Review Needed, Approved, Changes Needed, Not Ready). If you give it a try, I'd love feedback!
#UX #DesignTools #Figma
An incredible opportunity for anyone in the Chicago area to network, learn, and create at Hack for Accessibility on April 5th at Google Chicago.
I made a decision and directory tool of research methods I wish I had when I first started conducting UX research in the real world. It's a work in progress (lacking detail, likely some bugs), but I'm sharing in case someone finds the initial list helpful.
Yes! Pretty much. I've found some interesting gardens on various topics...some just general, gaming guilds, data science, philosophy... I've used marginalia-search.com to search and browse them. It's like mind floss to me at this point.
TLDR: a personal wiki. They’re notes and ideas linked together by association. Less formal than a blog and embrace the concept of learning in public. M. Appleton’s post on the concept is often cited! Use of gen AI has made so many blogs unreadable for me, so I’m finding gardens refreshing to read.
I recently created my first public digital garden focused on UX topics. Anyone else have a UX garden they want to share?! I’d love to see how others are learning and growing!
That’s a good thought…reminds me of Google+ (RIP) and their circles feature.
Screen capture of a a promotion email for the Transfromers Fall of Cybertron. In the left, the I image displays a graphic of the transformers. On the right, the same graphic is portrayed by empty images and blank boxes forming the shape of the autobot logo. The article text reads: Taking this idea further — and this is where we get to the easter egg! — Chris Donald describes how Sony PlayStation sliced their hero image into separate blocks with different background colours to create fallback pixel art out of those blocks if the images fail to load. “The email’s hero image has been sliced and styled to reveal the Transformers’ Autobots logo when images are disabled.” (screenshot and quote via Chris Donald) This example really captures the essence of deliberately adding alternative versions of playful touches where the standard use case (assuming images will load) doesn’t apply.
There are so few examples of surprise and delight, I bookmark them. This is my final boss(hint: it’s not confetti on click)
Captured from uxdesign.cc/wheres-the-f...
I scrolled the comments looking for at least one Underoath mention. Thanks for your service.
Thanks for sharing!
I made 24 git commits today on my newly built personal site, all with the message “fixed for real”
ChatGPT is like that relative who can only remember you like sunflowers, so at every occasion they bring you something sunflower related like it’s your whole personality 😭 (HCI is actually my whole personality but I don’t want it to think that!)
Shared this as a reply, but figured my UX friends may benefit. When building features, auth can be straightforward, but being knowledgeable can help you articulate design decisions to devs. Use established guidelines such as NIST (linked) and search "user experience" for balancing UX and compliance.
I'd love an edit button :) - when I say "create a great UX" I mean they consider and suggest the best possible user experience with the job at hand. The more sophisticated bad actors get, the more we will need to make compromises to balance UX with these guidelines.
