March monthnotes are up.
Last ones as CDPS. From tomorrow, we become DPSW.
End of an era.
- Order and structure need energy
- From outputs to change
- Thinking in the open
- Lifeworlds and the death of the author
Cautiously optimistic. A bit tired. A bit excited.
bit.ly/47Ajowb
... but in France or Wales?
Great to see you! You don't need to wait until the Tour de France 2027 in Cardiff (!?) to visit again, you know
Dusty mindfulness
Haunting you all week 😂
It is the name of my band!
Glad you're finally aware of your first language. It was about time!
February monthnotes are up.
Transitional month. More adjustment than momentum.
- Service pattern ontology + shared language
- Service manual, from product to function
- Service Design Cymru in person
- Accidental vacuums
- To climb fast, slow down
- Forms. So many forms
Have a read! bit.ly/4lnkYHD
The Civil Service has a new Cabinet Secretary at a time where the bureaucracy faces a stark choice between reform and Reform. It needs a new story for state capacity, a Northcote-Trevelyan review for the C21st, and new institutions to break inertia.
andrewgreenway.substack.com/p/in-permane...
A lot of our work and thinking builds on @benholliday.com's work and thinking - thank you, Ben!
Great to see our work referenced in the wild!
The service pattern library: digitalpublicservices.gov.wales/service-patt...
We should be publishing Request, Register and Tell next month!
The FM told @willhaycardiff.bsky.social she's frustrated with the pace of digital transformation. We are too.
The problem is systemic - we have an environment where it is easier to talk about change than to actually do it.
Read our response, and how to fix it.
Bit worried by this quote from @prifweinidog.gov.wales on the For Wales See Wales podcast “… it may be that having the state to do the technology bit is not the most sensible option.”
Really excited to share a thing I've been working on: a new book from @publicdigital.bsky.social on shaping technology for transformation.
Tech is a fundamental part of every organisation - but they're often hamstrung by layers of digital geology, alongside huge pressure to chase the latest hype.
My book, Accessibility For Everyone, is now free and online as a website.
accessibilityforeveryone.site
The book was first published by A Book Apart in 2017 but it holds up! It covers web accessibility for designers, developers, content folks, and really everyone who works in tech.
I published an end-of-year review for 2025.
Then I forgot to share it.
It’s personal, a bit rambling, and mostly about turning 40, Japan, work, rest, and reclaiming my attention.
Here it is if you fancy a read: bit.ly/49G2JbY
Sounds like you had a great 2025!
I'm afraid you're still in 2025, sori!
One of the things I learned this year: much of transformation and change work is actually about managing anxiety. Yours and other people’s.
It needs emotional intelligence. But without emotional regulation there is no emotional intelligence.
That’s where I struggled in the past.
Bowl full of green grapes
Barod, Heledd!
You're officially in 2026 then - happy new year!
Can we start adopting this worldwide please?
That's no way to start the new year. Live dangerously - eat your grapes whole!
Thanks for reading them and always being so supportive, Corinna! Glad you enjoy them 🙂 (Happy new year btw - you're almost there!)
Maybe next year - tonight may be the tipping point. Have you got your grapes ready?
Apparently the latest thing is the 'pre-grapes'. People are starting the new year celebrations on the 30th - with more grape eating! #grapeception
My campaigning is working!
I wouldn't trust you with a chair and a keyboard though
Can't wait to give you boxes to hold now
