We'll be right here whenever you're ready, Gill. We really do want to help and our DM's are always open

We do completely understand this, but we'd really like to help here and look into the experience you had. If you'd like us to, please do drop us a message

Hey Gill, we'd like to look into this for you. If you could send us a message over on Facebook, Instagram, or Twitter/X, we’ll be able to get a few more details and get started

We'd really like to look into this and try to help here, Gill. When you have a moment, could you please pop us a DM and share a bit more information about what's happened?

We're so glad you had a great visit, and we know that Julie and the team will be over the moon to hear these kind words 😊

We'll be waiting...

Staying organised, we love it! This means that we'll do your standard eye test by checking the front/back of your eyes and health, plus an OCT scan. This is an optional extra test that uses 3D imaging of the back of your eye to help spot serious eye conditions. Any questions, give us a shout 😊

It's never too late, just saying 👀...

Oh dear, we really hope you find these! If you need help getting the same frame, let us know over DMs. We'd love to see if we can help 💚

Give us a shout if you need any updates on your specs, Dan! We're just a DM away 😊

How exciting! You'll have to show us 👀

Don't keep us in suspense, did you find us? 🫣

Why not, indeed! Looked like a glorious day for it 😎

We're just a DM away if you need a hand booking in, Toni! 💚

If you need us to pass a message along to the team to let them know, just drop us a DM! 🥰

Sounds delightful! Did it go well? 😁

Would you mind popping us a DM, Gill? We'd really like to get this looked into for you ASAP!

We're so glad your father had a great experience getting his hearing aids. If they aren't feeling quite right, do pop back into store and the team will be more than happy to take a look at them and see how they can help here 😊

Really appreciate you sharing your thoughts with us, we’ll make sure to pass your feedback over to the right team ☺️

Hi AJ! Please could you send us a DM so we can look into this?

We've just popped you a DM, Al!

We're just a DM away if you'd like to chat more about what happened here!

This is so important and we couldn't be prouder to take part in this 💚

We think the transcript may need a hearing test 👂

Hi there! If you'd like to have a chat about this, do drop us a DM and we'll take a look

Glad you managed to get everything sorted here Vincent, if there is anything more we can do to help just give us a shout 😊

If you'd like us to see how we can help here, or you'd like to share some feedback on your experience, do drop us a DM and we'll be happy to have a chat about this

We really want to help you get your glasses ASAP. Drop us a DM and we can grab some details and see how we can help here

This is so wonderful to hear Luke! We'll be sure to pass this lovely feedback onto Belinda and the team. We know it'll make them smile 😊

Hey there, can we hear more about this experience? We'd like to see if we can help. Can you pop us a DM on Facebook, Instagram or X (Twitter) when you get a second?