Two women presented next to a projected slide saying: Governments typically focus on the delivery-scale problems they can solve today. System-scale challenges that require longer-term reinvention get neglected.

A person next to a projected slide saying: But this present bias means that broken systems get renovated, not replaced.

A problem @publicpolicylab.bsky.social – and many others – encounter:

“Governments typically focus on the delivery-scale problems they can solve
today.

System-scale challenges that require longer-term reinvention get neglected.”

@chelseamauldin.bsky.social and Isabelle Bradberry at #PolyFutures

One design system is better than 2 - NHS England Digital Frankie and Ananda explain why the NHS design system is not just for public-facing    services, with an overview of recent changes to meet the needs of staff-facing services. There’s also mo...

Do you need a separate design system for your staff vs public facing services? It’s a common question, but at the NHS we think the answer is No.

I’ve published a blog post to explain why: digital.nhs.uk/blog/design-...

The Palintir mini manifesto at least makes it clear that if you buy their software you are buying it to a transnational political, military and economic project. The problem is public procurement officers are not exactly best placed to make that sort of decision. Software is politics!

Project Glasswing: Securing critical software for the AI era A new initiative to secure the world’s most critical software and give defenders a durable advantage in the coming AI-driven era of cybersecurity.

Er, there's a chance that Iran could only be the second most important story today.

www.anthropic.com/glasswing

Copy of Weeknotes Friday 20 March 2026 Weeknotes Friday 20 March 2026 Weeknotes break Gov mission Ai experiments Bookmarks - to refer back to Weeknotes break No weeknotes since mid December, and the last one wasn't finished, and it was g...

Try this link

docs.google.com/document/d/1...

Don't know why but the original now fails to open!

Weeknotes Friday 20 March 2026 Weeknotes Friday 20 March 2026 Weeknotes break Gov mission Ai experiments Bookmarks - to refer back to Weeknotes break No weeknotes since mid December, and the last one wasn't finished, and it was g...

Weeknotes - been 3 months since the last one.

Weeknotes break
Gov mission
Ai experiments
Bookmarks - to refer back to

docs.google.com/document/d/1...

Job alert - Head of Service Design at HM Land Registry

www.civilservicejobs.service.gov.uk/csr/jobs.cgi...

A green book that says Bad Services: How to fix services that don't work

Good Services came out 6 years ago and I am SO excited to finally announce that the Sequel - Bad Services - will be out in late May!

An image showing the Doom Loop logo: 4 turquoise rings arranged in a square formation. Behind the rings is an abstract assemblage of 3D blocks

Here's a blog post about a thing I made recently 😊
www.timpaul.co.uk/posts/doom-loops/

And here's the thing: doomloop.cc

Before the day swallows me further some quick notes from yesterday's Bradford Digital Tech Tuesday event at Bradford Live. www.officeofwilson.com/bradford-dig...

Government to lift paywall from large parts of the Land Registry Exclusive: finding out who owns land will become simpler under plans to make the best use of green spaces and hit net zero targets

VICTORY! Government to open up the Land Registry - bringing to an end a thousand years of secrecy shrouding who owns England.

I’ve been campaigning for this for ten years: the new Land Use Framework, published later today, makes it government policy. 1/

www.theguardian.com/environment/...

Britain's geospatial data is a huge mess The Postcode Address File is far from the only problem.

Britain's geospatial data is a huge mess (FREE TO READ!)

takes.jamesomalley.co.uk/p/britains-g...

If you think I'm overstating concerns about the loyalties of US tech companies - check out this memo from Anthropic CEO to staff on their battle with the Trump administration.

The Rupture Mark Carney nails it. We have to "stop pretending"

Very good piece, from @carolecadwalla.bsky.social

Never heard the Vaclav Havel story before - so true.

open.substack.com/pub/broligar...

Weeknotes Friday 28 November 2025 Weeknotes Friday 28 November Gov mission Recruitment Bookmarks - no new ones Short week again. life stuff, on that… Just finished a major life event. Almost all done on my phone! Native digita...

Weeknotes

- gov mission update - staying on course for meeting policy intent

- recruitment - we've found some people, let's hope they want to join us.

docs.google.com/document/d/1...

Weeknotes Friday 21 November Weeknotes Friday 21 November Gov mission Recruitment Bookmarks - refer back to these Short week, didn’t work Mon and Tue - well i did on Tue pm for 3 hours but that was after diving across the co...

Weeknotes

Alpha review - 2 hours chat with assessment panel. Went well in my view, let's see what the feedback says next week.

Recruitment progress, found a good 6 to interview next week.

docs.google.com/document/d/1...

Conversational Design — MULE BOOKS The interaction design book that explains why chatbots tend to suck

The first edition of Conversational Design is available as a free download. I think more people should read it before they go making every interface into chatbots.

www.mulebooks.com/conversation...

Weeknotes Friday 14 November Weeknotes Friday 14 November Gov mission Recruitment Last weeks weeknotes Bookmarks - refer back to these Gov mission work The service(s) I'm working on that I can't name until the legislation go...

Weeknotes

Gov mission service - alpha review next week

Recruitment update

Feedback on last weeks weeknotes

Bookmark - Design for Real Life book - now free. Recommended

docs.google.com/document/d/1...

Weeknotes Friday 7 November Weeknotes Friday 7 November Gov mission AI experimentatoon playback Other useful things done Bookmarks - refer back to these Gov mission work The service(s) I'm working on that I can't name until t...

Weeknotes

Gov mission - feeling frustrated this week

Other things include playing back AI experiments and thinking about UX Scotland next year

docs.google.com/document/d/1...

a century of glaciers melting 🧪🌐

Weeknotes Friday 31 October Weeknotes Friday 31 October Gov mission Conceptual services Job advert Other useful things done Bookmarks - refer back to these Gov mission work Busy week, not much progress on the design of the ser...

Weeknotes

Gov mission work - internal alpha review

Nudging along a few strategic pieces of work I'm responsible for

Good set of bookmarks, found some new things this week.

docs.google.com/document/d/1...

Weeknotes Friday 24 October Weeknotes Friday 24 October Gov mission Conceptual services AI Many other useful things done Bookmarks - refer back to these Gov mission work Conceptual Data model - version 2 complete. Checked and ...

Weeknotes

Gov mission
Conceptual services
AI
Misc other bits - were recruiting for interaction designers.

docs.google.com/document/d/1...

I'm pleased I did the speed awareness course, I'm glad I was caught going over the limit. I'm glad I've not injured anyone (I hope) by doing so.

I'm now a better driver. I wish we all had to do driver refresher training every 5 years to keep licenced

Weeknotes Friday 17 October Weeknotes Friday 10 October Gov mission Platformland and conceptual services Many other useful things done Bookmarks - refer back to these Introduction Short week again. Speed awareness course on...

Weeknotes

Gov mission, Platformland, conceptual services, map components, Copilot, other bits and leveling up my weeknotes - made a public list of bookmarks

Speed awareness course - very useful.

docs.google.com/document/d/1...

Life has become about fending off a barrage of absolute shite. Blocking spam, ads, notifications, profiling, scams, phishing, quishing, sales calls, popups, slop, and also now in-your-face sickening "AI" in every single fucking interface.

It's not information overload, it's information assault.

Weeknotes Friday 10 October Weeknotes Friday 10 October Directorate away day Gov mission Other important things Bookmarks - refer back to these Introduction Short week in many ways, an away day in Sheffield meant a full day...

Weeknotes

- directorate away day
- gov mission work
- other significant things done
- bookmarks - read these again

docs.google.com/document/d/1...

"AI may be giving you a million prototypes, but if you listen, AI is telling you in quite a painful way that being able to get feedback on your artefacts is much, much more important than the artefacts themselves."

Much hard-earned test and learn wisdom in this post from @duncanjbrown.com

Hat tip to @romdav.bsky.social for sending me the article link this afternoon for AI prompt led gov prototyping.

Great end to a good week.

Cheers Ro.

Weeknotes Friday 03 October Weeknotes Friday 26 September Map component for prototype kit Gov mission Bookmarks - refer back to these Map component for gov.uk prototype kit More noodling with ChatGPT and Claude.Ai assistance t...

Weeknotes

- noodling forward with AI assistance making map components
- gov mission work - alpha momentum builds
- bookmarks. Exciting late entry prompt based gov prototypes

docs.google.com/document/d/1...

JustGiving pays £25.8m dividend to American owner The charity platform made the payment to the Nasdaq-listed Blackbaud after revenues rose by 9.7 per cent to £64.5m

The very uncharitable profits of JustGiving which takes fees, a cut of gift aid, and then asks donors for a tip! bit.ly/4nzZpDV much better to give directly to the charity, but if you do use JG always set tip to zero. But you can’t stop it snaffling some of the Gift Aid