✈️ Planning for a holiday later this year?
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
https://bit.ly/3I2wgRY
🏠 Are you looking to buy a home?
It’s important to check how much you can afford and where you could find a property to buy.
Our online advice can help ⤵️
https://bit.ly/4oEMSiw
If you live with your partner, you'll usually claim Universal Credit as a couple.
➡️ This is known as a 'joint claim' and means you and your partner will get one payment between the 2 of you.
Find out more on our website ⤵️
https://bit.ly/48QEzvv
Are you a heat networks customer?
The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills.
Get in touch with a specialist adviser ⤵️
https://bit.ly/4nOB9OA
It’s #TrusteesWeek and we want to say a huge thank you to all our incredible trustees who give up their time to support Citizens Advice!
Their support is vital in allowing us to continue helping people find a way forward 💙
💳 Facing issues paying your credit card?
There’s things you can do to improve your situation.
Our advice can help you ⤵️
https://bit.ly/46mWKaR
You might be able to get help paying your bills depending on:
➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim any benefits
Check what you’re entitled to ⤵️
https://bit.ly/4lEejIa
🏠 Found a property to rent privately?
You’ll usually have to make some payments before moving in like a deposit or rent in advance.
We can help you understand ⤵️
https://bit.ly/4oya0PK
As an agency worker, you have the right to be paid at least the national minimum wage.
It’s important to understand your work rights.
Find out more on our website ⤵️
https://bit.ly/3LqeLwg
A trader at your door claiming urgent repairs needed?
Be wary, it could be a scam if they:
❌ Rush you for a quick decision
❌ Won't give a written quote
❌ Ask for cash up front
Learn how to protect yourself ⤵️
https://bit.ly/42KC1uU
#ScamAware
You might feel you're working too many hours if you’re working overtime a lot.
✅ Make sure you know what your contract says about doing work on top of your usual working hours.
Here’s what you need to know ⤵️
https://bit.ly/4cUJ33E
If you're finding it hard to pay your mortgage, you might be able to:
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments
Find out more ⤵️
If you’re having trouble with your heat network supplier, the Citizens Advice consumer service can help.
Contact a specialist adviser ⤵️
https://bit.ly/4nLaces
If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam.
❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.
Check our advice ⤵️
https://bit.ly/3VDCtbh
More and more people are coming to us for help with debt.
Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available.
We can help ⤵️
https://bit.ly/4h3a1Zv
If you find it hard to manage your energy supply you could get extra help from your energy companies.
Find out more about applying to join your suppliers priority support register on our website ⤵️
https://bit.ly/4pMpYqT
Do you really know who you are talking to online?
Scammers will work to build your trust with emotional and convincing stories, often then asking for cash or gifts.
Our advice can make scams easier to spot ⤵️
https://bit.ly/4mMvEQ8
Our consumer service received almost 37,000 complaints about home maintenance and improvements in the past year.
If you’ve had problems with building work, our advice can help.
Find out more on our website⤵️
https://bit.ly/3ImMKoB
On average, people who call and negotiate for money off their mobile and broadband bills can save more than £325.
But almost 1 in 5 people don’t negotiate or switch at all.
Here’s what you need to know about switching ⤵️
https://bit.ly/4mF0RDu
Whether you’ve just received your first ever energy bill, moved to a new supplier or just want to stay on top of your payments, our bill breakdown covers everything you need to know about your energy bills ⤵️
https://bit.ly/4nRnyW3
Do you know how much pension you'll need?
Our advice can help you understand how to manage your pension and what to do if you're nearing retirement ⤵️
https://bit.ly/4nHID5b
Thinking about buying your first home can be overwhelming.
From mortgages, to surveys, to putting an offer in and exchanging contracts — there’s lots to get your head around and consider.
Here’s our top tips to help you navigate the process ⤵️
https://bit.ly/457FRQo
Are you winter ready?
We could help you find grants and benefits to reduce your energy bills.
Find out more on our website⤵️
https://bit.ly/4gCv05f
Flight delays and compensation can be really frustrating.
Depending on the length and reason for the delay, you might be able to get compensation.
Here’s what you need to know ⤵️
https://bit.ly/3I2wgRY
If you have a child, you might be able to get extra money to help pay for essential costs like food, childcare and school costs.
Our advice can help ⤵️
https://bit.ly/4flTLlA
🏠 Are you sharing a home and renting with other people?
It’s important you know what type of tenancy you have - this can affect your rights and responsibilities.
Check our advice ⤵️
https://bit.ly/3Us0jVY
🔎 Have you tried budgeting? It can help you check:
➡️ What you’re earning and spending
➡️ Where you might be able to cut costs
Find out more on our website ⤵️
https://bit.ly/45GEZmj
Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks.
You might not be paid for your rest breaks - your employment contract will say if you are.
Find out more ⤵️
https://bit.ly/3I2umkH
Struggling with living costs?
You might be able to claim benefits or increase your current benefits.
We can help you ⤵️
https://bit.ly/4500oXE
🎫 If you’re buying event tickets online, it’s important you find out who the official ticket sellers are.
This makes sure the ticket you’re buying is genuine and at the original price.
Here’s what else you should know ⤵️
https://bit.ly/44jjw0F