Empowerment without visibility isn't innovation; it’s just deferred incident response.
We have to reframe our value around business outcomes to win in 2026.
Check out the full breakdown and my 2025 retrospective here: domkirby.com/blog/ms...
3/3
Key shifts to watch: 🛡️ Cyber Realism: Focus on the Risk Register over vanity features. 🔑 Identity Core: Securing the "Agents" and automations in your environment. 🧠 Talent Pivot: Hiring for process mapping, not just engineering.
2/3
2026 will be a year of "Managed Intelligence" and deeper advisory. To stay ahead, MSP leaders must navigate some critical shifts.
I’ve laid out my full roadmap for the industry—from the AI bubble to the risk register.
Link: domkirby.com/blog/ms...
1/3
New enhancement to my blog workflow, I now have a workflow in #n8n to automagically convert the Google Doc and start a draft in WordPress!
Original Post/Workflow: domk.pro/zlcbct?utm_...
The basics of securing your clients' environments with #AI or even #Agents onboard haven't changed. It's the same 5 things we've been begging for for YEARS.
If the basics aren't covered, nothing you do specifically for AI protection matters, because it's built on no foundation.
2025 is the first "Year of the AI Agent" I'm told. So, my first 2026 AI prediction, we'll see the first companies post entry level roles demanding ten years of agent implementation experience.
Anyone keeping count of how many times "smart glasses" will be the next big thing? Maybe it'll stick this time.
I would say it sounded like a good idea at first, but it really didn't. Flock is a total disaster and a complete misapplication of good intention...
AI doesn't change cyber fundamentals. At all. The 700Credit breach seems to be the result of shitty supply chain, 5 million records. The breaches will continue until hygiene improves.
Of all the things that for sure did not happen, DNS did not double your speed 🙄
🔥This is either an affirmation or a hot take, but you need to hear it either way...
Azure Files was meant to replace a file server IN AN AZURE NETWORK. It is not meant for direct remote access over a VPN.
That is all.
I refuse to post "AI Slop." 🚫
But I do use AI to help. My secret is the N+1 Rule:
Write the draft (me).
Edit with Gemini.
"Blind Judge" with ChatGPT.
AI isn't the writer; it's the editor.
Here is my exact workflow (including the prompts I use): domkirby.com/?p=2019
#AI #Writing #Workflow
Moving a messy S: Drive to SharePoint isn't modernization.
It’s a Tech Debt Balance Transfer. 💳
You didn’t fix the problem; you just moved the interest payments to a new account.
Stop migrating the mess. Start paying down the debt. 👇 domkirby.com/blog/te...
#MSP #TechDebt
Read the full breakdown on when to use which (and how to spot the trap): domkirby.com/blog/ai...
#MSP #Automation #AI #BusinessStrategy
4/4
If your client is asking for "AI" just to have it, they are buying vanity, not value . And if they are still running legacy apps like desktop QuickBooks? That fancy Agent is going to fall apart the second you deploy it.
Stop over-engineering. Start asking "Why?"
3/4
I just published a breakdown of the difference, but here is the short version: An Automation is static. It does X, then Y. It’s boring. It works. An Agent thinks. It makes decisions. It’s powerful, but it costs at least twice as much to build and twice as much to operate.
2/4
We’re obsessed with #Agents. Clients are asking for them, and vendors are selling them hard.
But here’s the uncomfortable truth: Many small businesses don’t need an Agent. They need a workflow automation that creates value.
1/4
Many MSPs make the same mistake: they sell the stack.
But your clients don’t care about your EDR, your email security, or your “enterprise tech for SMB.” They care about outcomes: revenue, efficiency, and risk reduction.
Latest blog post 👉 domkirby.com/blog/msp-bus...
#MSP #AI #BusinessOutcomes
I remember this! So many things about Windows Phone were so good - aside from the strategy to get it in market 😞
We see you've had a heavy lunch. For this next mission (meeting), you'll need to fight the overwhelming urge to take a nap.
I'm leaning towards Mac myself but want to make a slow/methodical decision for once 🤣.
Curious, how are you finding gaming on Ubuntu?
This isn't meant to be an "anti-Microsoft" rant, but as a long time Windows user, I increasingly feel like the product is neglected and being repurposed away from being the natural OS of choice.
Is this a conscious choice by Microsoft, or an unintended consequence of such massive change?
👀 Is Microsoft quietly moving on from Windows?
Between #AI and Microsoft’s cloud & datacenter pivot, it feels like Windows — the product that made Microsoft into Microsoft — is just a delivery engine for other stuff.
👉 domkirby.com/blog/windows...
Do you have a way to communicate with clients when the email goes down? Last weekend's Microsoft outage reminded me of the value of the humble status page.
domkirby.com/blog/ou...
#MicrosoftOutage
The legacy MFA and SSPR settings are moving to the Authentication Methods policy on 9/30/2025, definitely something you'll want to get ahead of to avoid any potential workflow interruptions: learn.microsoft.com/...
#EntraID
This is why #AdBlockers can be a helpful security tool. This ad for a "PC App Store" was conveniently placed next to the download button for Notepad++
It's a response to an increase in human operated attacks that make small amounts of noise BEFORE the boom. Find the noise.
3/3
Qualified humans making qualified calls about suspicious activity can be the difference between a "boom" and "no boom" incident.
Rapid isolation and eradication are essential. So, when I go out and say, "you need #MDR," it's not a play for money.
2/3
