[Update required] We just released Intercom for Jira 3.0.0, built on the new Atlassian Forge app platform. Existing installations on version 1.x.x or 2.x.x, please update to 3.0.0 or higher before 30 September to avoid disruption. Refer to the Forge migration guide for all the details.
Posts by toolsplus
ToolsPlus is officially SOC 2 Type II audited!
Protecting customers' vital workflows across Atlassian & Intercom is our top priority. This proves our commitment to keeping your data secure and compliant.
View our real-time security posture: trust.toolsplus.io
#SOC2 #Atlassian #Intercom
[status] Resolved: This incident has been resolved, and Intercom for Jira is running normally again.
status.toolsplus.io/incidents/n3...
[status] Monitoring: A fix has been implemented, and we are monitoring the results.
status.toolsplus.io/incidents/n3...
[status] Identified: Intercom for Jira is back up and running. We have identified the issue and are working to mitigate it.
status.toolsplus.io/incidents/n3...
[status] Investigating: We are continuing to investigate this issue. status.toolsplus.io/incidents/n3...
Dark mode website
π Welcome to the dark side!
toolsplus.io now supports dark mode.
π’ Intercom for Jira is moving to Atlassian-hosted infrastructure (aka "Forge")!
Get all the details in the Forge migration guide (no immediate action required).
We're here if you have any questions.
docs.toolsplus.io/atlassian-cl...
#atlassian #forge #intercom #jira
We are happy to announce that Intercom for Jira was awarded Atlassian Cloud Fortified status π
This recognizes our ongoing effort to deliver an even more secure and reliable Cloud experience for our customers.
atlassian.com/trust/market...
#atlassian #intercom #jira #integration
Hello, new settings page! π We cleaned up the settings to make them easier to browse and added a connection status indicator that allows you to see if there is any issue with the existing connection that needs to be addressed.