Track email performance with the new Communication Effectiveness widget. Orders now auto-complete when trips depart and can be locked to protect financial data. Plus, see trip readiness scores at a glance.
Posts by Itsy
Trip dates now display correctly, bulk emails reach the right people with delivery tracking, and new reports show capacity at a glance. Order copying saves setup time while segment analytics reveal performance insights. Your booking workflow just got significantly smoother.
Transform group chaos into clarity with our new visual workflow system. Drag and drop groups through five intuitive stages while dark mode keeps you comfortable during those late-night working sessions.
Major platform consolidation removes 5,900+ lines of obsolete code while adding smart features: trip categories with colors, order client duplicate detection, flexible discounts, and primary participant designation for streamlined communication.
Find anything instantly with our redesigned search that shows trip names, dates, prices, and participant counts right in the results. Plus enhanced security, passport data collection, and dashboard improvements throughout.
Products now have smart, type-specific attributes, flights show airlines and baggage, hotels show rooms and amenities. Plus, lightning-fast global search (⌘E) finds anything instantly, even with typos. Your data entry just got smarter and navigation faster.
Capacity management that actually works the way you think: count by rooms, seats, or people. Track occupancy with a visual calendar. Plus critical security improvements to keep your workspace data locked down.
ITSY has signed a long-term cooperation and development agreement with VERDI Travel, which will adopt ITSY as its primary booking system next year. The partnership marks a turning point in the evolution of booking systems in Iceland and will strengthen VERDI Travel’s operations in the years ahead.
Itsy has received critical security updates, enhanced monitoring capabilities, and significant performance upgrades across the entire platform. Oh, and dynamic trip creation is in the works!
After 25+ years in travel tech and building platforms that have processed €300M+ in transactions, I've learned one thing: the best way to understand what travel agencies need is to talk to them directly. That's why I'm opening up my calendar.
Two weeks of big upgrades: smarter booking flows, a brand-new self-service reporting system, and a wave of quality-of-life improvements across Itsy.
This cycle’s all about preparing for product variants — room types, car classes, seat types, and more. Plus, product sorting makes a comeback, and I did some serious code cleanup along the way.
This update brings a total refactor of trip products, a simplified pricing model, and a sneak peek at unified inventory. And oh ... something big is coming soon.
This update brings a smoother booking flow, fresh UI polish, and sturdier operations under the hood—making Itsy friendlier and more resilient than ever
Thanks!
Simplified Itsy’s Notifications by separating them from Automations - cleaner, easier, and more focused for a better user experience ... and so much more!
As summer winds down, things are heating up at Itsy! The new Invoicing feature is live and the Group feature is almost done. Beyond that, I'm working on a new chapter for Itsy that's bigger than any single feature. Get ready for some exciting news!
Reykjavik’s summer heatwave (15°C!) sets the scene as Itsy focuses on exciting new business opportunities. Product updates are quiet for now, but big moves are brewing behind the scenes. Stay tuned for what’s next!
Greetings from my temporary office in Crete! I'm channeling the focus and inspiration from this workaction directly into code. The mission: building the new, native invoicing system for Itsy. Let's get this built!
From the sunny shores of Crete, there are some exciting updates that will make managing your trips even easier! I've been focused on refining the participant settings based on very direct client feedback. Ready to see how these subtle but impactful changes will streamline your workflow? Read on!
Big progress on Itsy's PDF generator! We're running final QA and getting ready to ship those shiny new order and booking documents. Also inside: how invaluable feedback from a power user is directly guiding our upcoming feature enhancements. Don't miss this update on what's coming soon!
I've significantly enhanced Itsy's automation and notifications for a smoother experience. Plus, introducing a powerful new feature: Generate and send clients detailed PDF order overviews anytime. This leverages the notification system for greater transparency and a polished experience.
Now add PDF attachments to bookings for smoother client confirmations & workflows! Plus, a sneak peek at the new website. Details inside.
Wrapping up the week with some exciting news! We've rolled out significant enhancements to Itsy, focusing on key areas you care about. From a completely revamped payment experience to powerful analytics integration, there's plenty to unpack. Ready to see what's new?
Ditch those dull client alerts. Your comms just got way cooler with new notification magic. See how in this week's product update!
Behind the scenes, we've been laying the groundwork for something big. This week, while you might not see flashy new buttons or features, we've been intensely focused on supercharging our build and deployment infrastructure.
We are excited to welcome a new client to the Itsy family! This partnership marks a significant milestone as we enhance their operations with innovative solutions. We look forward to a fruitful journey built on trust and mutual respect.