Alpharetta approves five‑year AT&T NextGen 9‑1‑1 contract; pilot status brings future cost increases Council approved a contract with AT&T to move Alpharetta’s 9‑1‑1 call handling to a cloud‑based NextGen platform. The city will have no maintenance increase for 24 months, then an estimated $62,000 annual cost beginning in month 25 as a pilot agency; implementation estimated at about nine months plus a 45-day soak period.

Alpharetta is set to revolutionize its emergency services with a new cloud-based 9‑1‑1 system, enhancing resilience and introducing groundbreaking features like instant foreign-language translation.

Learn more here!

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