Scapegoat or Lead 7/10
Scapegoating: blaming others to shift attention from systemic or personal causes. Immediate relief, long-term fracture. 🐐
#BlameCulture #OrganizationalHealth #LeadershipTruths

Why Deming’s 85/15 Rule Should Transform Your Business This isn't just another management theory gathering dust on shelves. This is a fundamental truth about how organisations function, backed research

When problems occur in organisations, the natural human reaction is to blame individuals. But Deming’s research showed this instinct is wrong most of the time. #blameculture #businesstransformation #management >>>

Years ago a team I led did the old customer charter award - and it was a game changer - getting rid of the #blameculture and #learningfrommistakes became the focus. Our team was lauded about the quality of our customer service - it changed the #vibration #positivemindset #leadership

He is blaming Labour Government whereas homelessness and rough sleeping increased significantly since Tories came to power in 2010. #BlameCulture