If you call the call center within the first hour of it opening first thing in the morning, you're a bitch. #CallCenterChronicles #wfm

Recording available—timestamp, number, confusion included. Is this standard engagement, or just scrambled escalation? > > #AxisOrAlias #CallCenterChronicles #DigitalDignity

Received a call from “Axis Vank”—language unknown, call intent unclear, spam reports: 54. If this is truly #AxisBank, maybe first step is spelling your own name. Second: try a language spoken on this side of the Himalayas. #AxisOrAbyss #CallCenterChronicles

Call Center Chronicles
Edition 1:

Me: As I said earlier... Is it clear?

Client: Yes!l

(2 mins later)

Client: So wait... you're saying (exact same thing)?

Me, questioning reality: ...yes.
#CallCenterChronicles
#WorkLife

#CustomerServiceFails

#Relatable