30 to 50 percent annual client churn across agencies. 60 percent cite lack of ROI. 43 percent hit in the first 90 days.

The industry numbers are structural. The gap underneath them is what happens to capital in the first 30 days after a new customer walks in.

#AgencyRetention #ClientChurn #Capital

Is your accounting firm losing clients? 🤔
MAP Marketing found:
💸 Fees too high – 16%
📉 Poor understanding – 9%
🐌 Slow replies – 8%
➡️ Over 50% of churn comes from these 3.

#Accountants #ClientChurn #SmallBusiness #MAPMarketing

Customer Retention - Roles of Operations, Support, and C-Suite | Prevail Marketing To improve client retention, you need a corporate effort. Here are some actionable items to reduce client churn.

To improve #clientretention, you need a corporate effort. Here are some actionable items to reduce #clientchurn. As much effort as you place on the acquisition of a new client needs to be placed on #retention prevail.marketing/customer-ret... #businessgrowth