We found that most of the stories used the #PublicService approach, explaining readers how the system works. Yet, a high number of stories used #ConflictFraming, quoting sources against the system. Very few stories quoted sources in favor of #SAE - only 17% of the sample

This study looks at the coverage of #SAE, a new school admission system in Chile, to compare #ConflictFraming (reporting on political disputes regarding a new education policy) and #PublicServiceJournalism (providing useful information to understand the system) in six online news outlets