DSS director explains county role, intake numbers and legal limits on visitation Durham County Department of Social Services Director Maggie Clapp told commissioners DSS administers state policy locally, handles intake and CPS assessments (November: 1,609 calls, 651 accepted), and cannot change court‑ordered visitation; she said children in care fell from 270 to 176 since April 2023 and reunifications increased 36%.

Durham County's child welfare system is undergoing significant reform, with a dramatic drop in children in care and a 36% rise in reunifications since April 2023.

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