"It takes a mouse click to like a page. That's not brand loyalty" #etconnect
"If I have to pinch the screen to read on my mobile device, you did it wrong!" #etconnect
Those who follow a brand on social are 2x more likely to open emails from the brand #etconnect
Maybe Qantas isn't the best example for running contests in social... ?#qantasfail #etconnect
Social is great for outbound but terrible for one to one comms. Need to drive email signups #etconnect
"It's my customer, not Mark Zuckerberg's cystomer!" #etconnect
They needed a study to show a link between creativity and more effective marketing? Really? #etconnect
Creativity and QR codes don't really belong in the same sentence, right? #etconnect
Love this. Marketing emails should be triggered by customer behaviours, so their data creates a tailored life cycle #etconnect
Some local major retailers should pay lots of attention to how Marks & Spencer does online #etconnect
A lot of ppl in the room have brand apps in iStore, but not leveraging it for targeted marketing opportunities #etconnect (ping @ReddoMedia)
Oooh. Tokenised sending of data through Exact Target. Hugely important for financial and highly regulated industries. #etconnect
You can say more in a pre header in email viewed on mobile than an email subject line. So optimise them #etconnect ooh, good point
A Delta Airlines story at a marketing conf that doesn't mention guitars? We're through the looking glass ppl! #etconnect
Ppl give permission for marketers to contact them in specific channels. Not every channel @rothscott #etconnect
Your customers are individuals, not names on a list @rothscott #etconnect
55% of Aussies have followed at least one brand in social media, more than UK (45%), less than Brazil (77%) #etconnect
Gonna be fashionably late to #ETConnect.