Promotion of a feature article titled '"Second-class citizens": The impact of illegal guide dog refusals', by Riannon Chaplin. Includes the article's featured photo of a guide dog fundraising group taking pictures with their dogs, credited to BBC Radio Lancashire.

Guide dog owners are still facing access refusals 14 years after the Equality Act was enacted.

Riannon interviews four guide dog owners about the impact of being refused access to shops and taxis.

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#EmpowordFeatures #EmpowordInterview #GuideDogs