This is a screenshot of an email sent by Amazon customer service, all personal information is removed for safety and legal reasons. The top left has the amazon.es logo, on the top right it says in Spanish "Servicio de Atencion al Cliente de Amazon.es'' then the email reads the following word by word, grammar mistakes included: ''hello, we cannot publish your review because it does not meet our posted guidelines. On amazon.es, we do not allow reviews in other languages than Spanish and Portuguese or any of the other official languages of Spain. However, we do allow reviews in foreign languages only for specific products like CDs, DVDs, games and books exclusively if they have titles or subtitles in foreign languages. EX. CD, DVD, game or book in English, we allow reviews in English or Spanish. In this cases your reviews were about other types of products so this rule does not apply. Please visit the guidelines for more information: '' inserted is a link to an Amazon website about review guidelines.
The next screenshot shows 18 reviews posted in English. None of those reviews were products mentioned in the previous email.
The reviews they blocked? Linked to a seller who sent expired cat medicine, ignored my messages, and refused my 14-day withdrawal right. Still not published today. #ConsumerRights #PetSafety #ExpiredProducts #ECommerce #JusticeForMaui #Amazon
