The Hidden Cost of “Doing Nothing”: What Happens When 311 Waits on AI - Events - Association of Government Customer Care Professionals Let’s be honest: when AI comes up in 311 conversations, it can bring a mix of curiosity, uncertainty, and a healthy dose of “is it going to help or hurt us?” Between vendor hype, headlines about job r...

AI & 311: The Risk of Waiting (and Why It Matters)
Join AGCCP + Polimorphic for a candid conversation on the hidden cost of doing nothing with AI in 311 and how leaders are navigating this moment without panic or pressure.
#AIinGovernment #Futureof311

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