Learning from repairs | Housing Ombudsman We have published our latest severe maladministration report. This focuses on repairs, just over 6 months since we released our Spotlight report on repairs and maintenance.

The #HousingOmbudsman released its latest spotlight report which is about disrepairs.

www.housing-ombudsman.org.uk/2025/12/11/h...

@skynewsrss.bsky.social @dailymail.co.uk @theguardian.com @bbc5live.bsky.social @bbcnewsnight.bsky.social @thetimes.com

The #HousingOmbudsman has introduced a new 2 stage process prior to seeing if a special investigation should take place for a social landlord.

In a report published last Thursday, the Ombudsman highlighted social landlords that are currently at Tier 1 and others who are no longer at Tier 1.

We took part in the first meeting of the newly re-formed Residents’ Scrutiny Panel.
buff.ly/KtpmVmD

#SocialHousing #Housingcharities #TenantVoice #BCOP #Birmingham #ResidentScrutinyPanel #HousingOmbudsman #SirJosiahMasonTrust, #LenchesTrust, #SolihullCare, #YardleyGreatTrust #SherborneParishLands

Norwich City Council guilty of ‘maladministration’ and failing tenants Pressure grows on Norwich City Council ­– one of the worst-performing councils for failing its tenants according to the Housing Ombudsman

Compensation claims up by 500%.
Norwich City Council paid over £11,000 in housing compensation last year alone.
Is anyone being held accountable?

@oscarwoofs.bsky.social reports.
#HousingOmbudsman #Norwich
#RentedAccommodation