Appeals court hears dispute over insurer’s investigation and delay after 2016 motorcycle crash At oral argument in Leahy v. Tyler, counsel disputed whether Progressive’s post-accident investigation and delay in settling a 2016 motorcycle claim violated Massachusetts insurance duties under G.L. c. 176D; the panel took the case under advisement.

A Massachusetts appeals court is weighing whether Progressive Insurance's handling of a 2016 motorcycle injury claim fell short of legal duties, raising questions about timely investigations and fair settlements.

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