Director reports Comms Coach AI training, certifications and RapidSOS plans The ECC director reported adoption of "Comms Coach by GovWorks" for AI-based training and QA, cited an award at the Indiana Digital Government Summit, listed staff certifications, and said the center aims to deploy RapidSOS and a new voice recorder this year.

Jefferson County's 9-1-1 center is revolutionizing emergency response with cutting-edge AI training and plans to enhance location accuracy for dispatchers.

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