#LifeAtTheITDesk

I'm a Sith at work. 😁
#LifeAtTheITDesk

"Allo Sylvie, c'est Muriel"
Tu sais que ça fait longtemps que tu fais ton boulot quand les clients assument que tu connais leur nom de famille. 😂
Gotta love clients who know they don't need to give me their last name. I've been doing this job for a long time. #LifeAtTheITDesk

I just fixed your speaker input, OMGs, I love your hair! (Client had a family picture as her Windows desktop)
Client: Wow, IT help and compliments!
Me: Girly geek at your service. 😁
#LifeAtTheITDesk

#LifeAtTheITDesk 😁

Client: it's me again
Me: Charlene! How are you?
Her: You've been working here too long, lol!
#LifeAtTheITDesk

I love how my clients sometimes don't even give me their full name or user ID. "Hey Sylvie it's Justin, can you unlock my account?" I've been doing IT for the power company for so long, I recognize their voices/first names right away. 😅
#LifeAtTheITDesk

Start helping a customer with MFA (multi factor authentication), end up talking about hair color and styling tools. #GirlTalk #LifeAtTheITDesk 😁

My last client's name was Wilhelm.
Me: You must know about the Wilhelm scream in movies, right?
He did. Yes, I'm that type of geek. 😁
#LifeAtTheITDesk